Grand Palace Hotel Sanur - Bali - CHSE Certified

Photo gallery for Grand Palace Hotel Sanur - Bali - CHSE Certified

Primary image
Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Grand Palace Hotel Sanur - Bali - CHSE Certified

Grand Palace Hotel Sanur - Bali - CHSE Certified

4.0 star property
4-star hotel with outdoor pool, near Sanur Beach

9,2/10 Superb

335 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Sanur Beach - 24 min walk
  • Pantai Karang Beach - 2 min drive
  • Matahari Terbit Beach - 2 min drive
  • Royal Thai Consulate - 4 min drive
  • Consulate General Republic Democratic Timor Leste - 4 min drive
  • Padang Galak Beach - 6 min drive
  • Bali Orchid Garden - 5 min drive
  • Bajra Sandhi Monument - 16 min drive
  • Bali Museum - 21 min drive
  • Puputan Badung Square - 23 min drive
  • Kasih Ibu Hospital Denpasar - 10 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 24 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Grand Palace Hotel Sanur - Bali - CHSE Certified

Grand Palace Hotel Sanur - Bali - CHSE Certified puts you within a 10-minute drive of Sanur Beach and offers an airport shuttle (available 24 hours) for IDR 300000 per vehicle. You can indulge in hot stone massages, facials, or reflexology, and grab a bite to eat at Sindhu, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle within 5.00 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Free local shuttle

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 for adults and IDR 55000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 300000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Sanur Bali Chse Certified
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali - CHSE Certified Hotel
Grand Palace Hotel Sanur - Bali - CHSE Certified Denpasar
Grand Palace Hotel Sanur - Bali - CHSE Certified Hotel Denpasar

Frequently asked questions

Overall score and ratings

9,2

Superb

9,6/10

Cleanliness

9,5/10

Staff & service

8,7/10

Amenities

9,3/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

The property was very clean and well maintained. Very nice building and all rooms and amenities were lovely. Amazing pool (although the steps arent very user friendly, an extra step or 2 and another railing each end would make it a lot easier to get in and out, also a step to help get out of the pool access rooms would make it 100%) The staff were amazing, very friendly and extremely helpful. Having someone with me on a walker and unable to walk up and down stairs, the staff were always first there to help. Highly recommend and hope to be back there again.
7-night family trip
Verified Wotif guest review

10/10 Exceptional

Beautiful clean hotel. Staff were all very pleasant and attentive. Room with pool was luxurious. Bit of a tricky walk along broken down sidewalk and busy road to get to the beach. No bacon for breakfast maybe a religious conflict. Had to cut our trip short due to Covid19 virus and Australia closing borders. Will probably return for a couple of days for just R and R when you just want to stay by the pool. If you want to be able to access beach daily then probably not the property to stay at.
Natasha, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

The hotel, property and staff are amazing. The room was spacious and clean. Good TV and WiFi. There wasn’t enough hot water in the shower. The breakfast Buffett was really good. They will give take away box and take away cups for coffee too. Wish the pool opened later than 8pm. The hotel would have been truly exceptional if it was off the main, busy road and a block closer to town.
3-night family trip
Verified Expedia guest review

8/10 Very good

Clean, walking distance to the beach and staff willing to help were they could
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

It was clean and comfort with large rooms, very comfortable bed and an excellent breakfast.the staff are fabulous
Elizabeth, 1-night romance trip
Verified Wotif guest review

6/10 Good

Jayya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was beautiful, the staff friendly and helpful, and the food was delicious. It was a very nice stay.
4-night trip
Verified Expedia guest review

8/10 Very good

Good valued hotel in Sanur
A very nice 4 star hotel - breakfast just ok - it’s on Main bypass Street so a bit of a walk to anything On no real sidewalks. But the price is excellent - pool nice and water warm - room clean and spacious- Best part was it’s half the price of equivalent hotels on the beach that are cheap taxi ride or 20 minute walk away
g brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel
Stayed 3 nights recently. Room was spacious and clean. Staff very friendly. The customer service at this hotel is impeccable, from the reception to the concierge; the experience has been nothing short of amazing. A shout out to the reception desk staff who made our stay extra special by going beyond their duties to help us to arrange our free transport from the hotel to the Sanur city center and massage at the hotel. We will absolutely return to this hotel. Thuan
thuan, 3-night trip
Verified Hotels.com guest review