I’M Hotel

5.0 star property
Luxury hotel in Makati Downtown with 4 restaurants and spa

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I’M Hotel

Photo gallery for I’M Hotel

Lobby sitting area
Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains
Lobby lounge

Overview of I’M Hotel

8,4 out of 10 Very good
8,4/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options


  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Indulgence Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Prestige - Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Prestige - King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Makati Downtown
  • Greenbelt Shopping Mall - 3 min drive
  • St Luke's Medical Center Global City - 4 min drive
  • Bonifacio High Street - 5 min drive
  • SM Aura Premier - 6 min drive
  • SM Megamall - 7 min drive
  • Fort Bonifacio - 15 min drive
  • Venice Grand Canal Mall - 8 min drive
  • Manila Bay - 8 min drive
  • SM Mall of Asia - 9 min drive
  • Newport World Resorts - 9 min drive

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 33 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila Vito Cruz Station - 4 min drive
  • Manila EDSA Station - 4 min drive
  • Ayala Station - 25 min walk
  • Guadalupe Station - 27 min walk
  • Airport shuttle (surcharge)


  • Tien Ma's Taiwanese Cuisine - 1 min walk
  • Firefly Roofdeck Bar - 1 min walk
  • Starbucks - 1 min walk
  • Antidote Gastropub - 1 min walk
  • North Park Noodles - 1 min walk

About this property

I’M Hotel

Putting you within a 10-minute drive of SM Mall of Asia and Manila Bay, I’M Hotel offers an airport shuttle (available 24 hours) for PHP 2300 per vehicle. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 35 floors


  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space (1830 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers


  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 3000.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle service is offered for an extra charge of PHP 2300 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for PHP 2000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at I’M Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2300 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at I’M Hotel?
No, this hotel doesn't have a casino, but Casino Filipino (7-min drive) and Newport World Resorts (9-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 onsite restaurants.
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 18-minute walk from Greenbelt Shopping Mall and 20 minutes' walk from Glorietta Mall.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

My stay
The air con in the room was not very good. Did not cool the room to expectations. Service in the restaurant was very average. We were not told of special course meal we could have ordered and instead spent nearly 2000 pesos for extremely small portions which required us to leave the hotel to find a proper meal. Apart from that the hotel was incredible especially the rooftop bar
Jeffrey, 2-night trip
Verified Hotels.com guest review

6/10 Good

Embarrassed me!
Embarrassed me. I had 2 local friends that wanted to hang out for a few hours after a night of billiards, the front desk stopped me and my guests and wouldn’t allow them to come up. Once that was handled by showing ID and being interrogated they were gonna charge me per person to go up in a room I already paid for! I couldn’t believe it. I was embarrassed and my friends felt bad and didn’t want me to pay for them. I should have been told all this in private. Horrible. Night ended early and was ruined by poor front desk service.
Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I'm Hotel
Outstanding trip at the hotel
Steven, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lior, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the room, especially the bathroom - very roomy. Room service is reasonably priced, the morning buffet is very big, and also reasonably priced. Love their pool, the water is very clean and refreshing. The street is loud, but the higher up you go the quieter your room is. We went uptown the roof deck and had a great time up there. The hotel is located pretty central to the city and it is easy to get around. Make sure to download the Grab App for very reasonable car service, and for ordering in on those nights you want something different. Right next door is a Noodle shop that is very good. Also a food court full of local vendors, Karaoke, and live music. Skip the Thai food restaurant across the street, the food was not that good. Actually saw a couple good sized rats in the trees above the tables there. I will book here again. . .
Craig, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cleve Kevin Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff provided great service!
Kevin, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Very Disappointed
I’ve been visiting the Philippines for the past decade and always stay in Makati when I’m in Manila. I’ve tried a number of hotels and always wanted to try the I’m Hotel. I finally got to stay there recently and I have to say it was a complete let down. The staff, especially the front desk, was not helpful nor friendly. With a typhoon approaching I had to cut my vacation short and they couldn’t even give me a refund on the three days I had left. AC turns off at night so it gets hot. Food also took forever, was overpriced and tasted horrible. The only positive thing is that the room I booked actually looked like the pictures online. Stay at the City Grand Central across the street instead of this place. The food, service and staff are a lot better and it’s a little cheaper too!
Mario, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

8/10 Very good

Nice hotel in good area. Only issue is air con turns off overnight.