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One Pacific Hotel & Serviced Apartments

Photo gallery for One Pacific Hotel & Serviced Apartments

Lobby sitting area
Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes
Family Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Executive Twin Room | In-room safe, desk, laptop workspace, blackout drapes
Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Overview of One Pacific Hotel & Serviced Apartments

One Pacific Hotel & Serviced Apartments

3.0 star property
3-star hotel with restaurant, near Gurney Drive
8,6 out of 10 Fabulous
8,6/10 Fabulous

227 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
177, Jalan Macalister, Georgetown, George Town, 10400
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Convenience store
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Downtown George Town
  • Gurney Drive - 15 min walk
  • KOMTAR - 17 min walk
  • Padang Kota Lama - 4 min drive
  • Gurney Plaza - 4 min drive
  • Swettenham Pier Cruise Terminal - 6 min drive
  • Penang Hill - 7 min drive
  • Queensbay Mall - 11 min drive
  • Ferringgi Beach - 30 min drive
  • ESCAPE Adventureplay - 36 min drive

Getting around

  • Penang Intl. Airport (PEN) - 31 min drive
  • Penang Sentral - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Penang Kitchen, Courtyard by Marriot - 5 min walk
  • Xin He Kopitiam - 7 min walk
  • Love A Loaf - 4 min walk
  • Instea - 4 min walk
  • Ghee Hiang - 5 min walk
Map

About this property

One Pacific Hotel & Serviced Apartments

Placing you 0.8 mi (1.2 km) from Gurney Drive and 0.9 mi (1.4 km) from KOMTAR, One Pacific Hotel & Serviced Apartments offers an airport shuttle (available on request) for MYR 58.00 per vehicle. Guests will have free perks like WiFi and self parking. Also, this hotel is within a short drive of Penang Hill. The local sightseeing and quiet guestrooms get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle from 7:00 AM to 11:00 PM*

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Coffee shop

Traveling with children

  • Grocery/convenience store

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 20.00 for adults and MYR 20.00 for children
  • Airport shuttle service is offered for an extra charge of MYR 58.00 per vehicle

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.

Also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Frequently asked questions

Does One Pacific Hotel & Serviced Apartments offer free cancellation for a full refund?
Yes, One Pacific Hotel & Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at One Pacific Hotel & Serviced Apartments?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at One Pacific Hotel & Serviced Apartments?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at One Pacific Hotel & Serviced Apartments?
Yes, there's free self parking.
Is airport shuttle service offered by One Pacific Hotel & Serviced Apartments?
Yes, an airport shuttle is available from 7:00 AM to 11:00 PM on request. The charge is MYR 58.00 per vehicle.
What are the check-in and check-out times at One Pacific Hotel & Serviced Apartments?
You can check in starting at 3 PM. Check-out time is noon.
Are there restaurants at or near One Pacific Hotel & Serviced Apartments?
Yes, there's an onsite restaurant.
What's the area around One Pacific Hotel & Serviced Apartments like?
One Pacific Hotel & Serviced Apartments is in Downtown George Town, a short 15-minute walk from Penang Times Square and 15 minutes' walk from Gurney Drive. The local area is considered quiet as well as being good for sightseeing.

Reviews

8,6

Fabulous

8,8/10

Cleanliness

8,5/10

Staff & service

8,5/10

Amenities

8,6/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

8/10 Very good

Awesome Stay with Great Convenience
Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)
SAMUEL, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great fun at Penang
The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ivy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Thomas, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.
Parimila, 1-night family trip
Verified Expedia guest review

8/10 Very good

Chee, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

simple the best
Verified Expedia guest review

10/10 Exceptional

Mian Mohsin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ok good
ZUNAIDAH, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable and clean accommodation, located in a nice part of town. Would recommend for short stay.
Stan, 1-night trip
Verified Hotels.com guest review