Kurokawa Onsen Yumerindo

Do The manager was very nice. Vicky, our waitress at dinner was great. What caused my low rating was the room I got. I got the absolute worst view from my room I’ve ever had at any Onsen, no matter the price. Unacceptable for the enormous price I paid. Would never, ever recommend this property. I looked out at the rooftops of the property’s outbuildings, looking directly at a huge pink sightseeing bus, and huge electric lines covered in bright yellow plastic. We asked to be changed to another room and they wanted to charge us $500 extra to be moved to a larger room with an extremely mediocre view. Then they asked us to go check out another property nearby for an extra 4000 yen and we couldn’t believe our eyes. It was an old, aging property next to construction piles. It was a slap in the face and a waste of our precious travel time.

Nice experience , food can be better. Love the onsen

I arrived via highway bus from Fukuoka airport. The entrance to the ryokan was nice but not outstanding; however, it was clean and tidy. When I was there at the end of March 2018, they had employees who spoke English and Chinese so communication should be fine for foreigners as well. The food for both dinner and breakfast was outstanding and so was the presentation, but be sure and reserve a couple of hours for each meal. The meals were served in the dining area that was partitioned into smaller cubicles. Each room's guests were then assigned to their own area with a pull-down shade separating each set of guests. The onsen itself was nice. The indoor one for men was a bit small, but quite adequate. The outdoor one for men was actually mixed so you may (but quite unlikely) see women there - although the women have their own area as well; its water's temperature seemed to be higher than the indoor onsen's so be a bit careful. I was placed in the annex as I had booked under short notice so not many rooms remained available. There are also rooms in the main building as well. Location of the ryokan was convenient and close to the shops in the area. It was also close to the highway bus stop; however, the map at the bus stop was poor. Use GPS and Maps if you have them!

The ryokan is very near to the highway bus stop from Fukuoka Airport. The staff are extremely helpful. Two of them can speak Mandarin thus communication is not a problem. Another Japanese staff even helped us to make reservations for bus tickets to Kumamoto. Both the breakfast and dinner were nice. The kaiseki dinner was simply fantastic.

The location was exceptional for the price, the onsen downstairs was great, the rooms were as described. One thing that could be improved is the reception desk - sometimes we had to wait a long while for someone to appear, and the staff was very kind and nice, but not very helpful - they said they cant reserve bus seats for sameday travel when we were desperate (and we managed to do it no problem at tourist centre), they said they cant give me larger, more comfortable slippers (though I had those slippers the day earlier) and we couldn’t swap wet swimming suit for dry one (although in this case it might have been a language barrier). All in all a pleasant stay for a good price and I would recommend it.

お料理は今まで泊まった宿の中で1番美味しかったです。それぞれの素材も味付けも良く、ボリュームがありましたが、ほぼ完食しました。 露天風呂も良かったです。

縁側付きのお部屋から見える池とそばを流れる川の音が心地よく、何時も感じる日常感が無く自然を満喫できる環境でした。 今回は屋久島メインのため、移動途中の素泊まりで利用しましたが魅力が十分味わえなかったかと感じましたので今度はゆっくり訪れたく思います。

コロナの時期で、私達家族一組の宿泊者にも関わらず、食事、又、支配人の神対応がすがらしかったです。 又、行きたい、夢龍胆と家族全員の意見でした。

員工服務態度非常好，晚餐和早餐也十分豐富，只是我們的房間沒有浴室，沖涼要去公眾大浴場，有些不方便，其他方面都很滿意，值得推介。

非常不錯，位置雖然不在河邊旅館最密集的地方，但散步過去其實也並不遠。房間兩人住非常寬敞，窗外有很棒的庭園景觀，湯屋男女分開，沒辦法跟先生一起泡湯有點可惜，但室內室外湯池都非常棒，尤其戶外風呂在清早很幽靜，看著藍天和搖動的樹枝心情很寧靜。我們有選早餐，醬菜很多也比較鹹我吃不太習慣。