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Grand Hyatt Sanya Haitang Bay Resort and Spa

Photo gallery for Grand Hyatt Sanya Haitang Bay Resort and Spa

Exterior
Beach nearby, white sand, free beach shuttle
Beach nearby, white sand, free beach shuttle
Beach nearby, white sand, free beach shuttle
3 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Hyatt Sanya Haitang Bay Resort and Spa

Grand Hyatt Sanya Haitang Bay Resort and Spa

5.0 star property
Luxury Sanya hotel with full-service spa, connected to a shopping center
9,0 out of 10 Superb
9,0/10 Superb

139 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
No. 68 Haitang North Road, Haitang Bay, Sanya, Hainan Province, 572013
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Steam room
  • Children's pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Haitang District
  • Yalong Bay - 27 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • 朱家酒店 - 8 min drive
  • 海天一色餐厅和酒吧 - 5 min drive
  • Fruitdrinks - 5 min drive
  • 揽月海鲜餐厅 - 9 min walk
  • 萨斯贝卡烧烤西餐厅 - 9 min drive
Map

About this property

Grand Hyatt Sanya Haitang Bay Resort and Spa

Grand Hyatt Sanya Haitang Bay Resort and Spa is a great choice for your beach stay in Sanya. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in Thai massages, reflexology, and mani/pedis. GRAND CAFÉ, one of 3 restaurants, offers garden views and serves breakfast and dinner. Other features of this luxurious hotel include a rooftop terrace, a poolside bar, and a health club. Fellow travelers like the pool and helpful staff.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 435 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from noon - 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*
  • Train station pick-up*

Offsite

  • Free beach shuttle
  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Children's menu

What to do

  • Free beach shuttle
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Shopping
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • 48-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Huan SPA has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

GRAND CAFÉ - Overlooking the garden, this café serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
YU CUN - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
THE POOL GRILL - Overlooking the garden, this buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
THE LOUNGE - This lobby lounge overlooks the garden and specializes in dim sum. Guests can enjoy alfresco dining (weather permitting). Open daily.
Grand Club - This buffet restaurant overlooks the garden. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 1341.0 per day
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Sanya Haitang Bay Resort
Grand Hyatt Haitang Bay Resort
Grand Hyatt Sanya Haitang Bay
Grand Hyatt Haitang Bay
Grand Hyatt Sanya Haitang Bay Resort Spa
Hyatt Sanya Haitang Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort Spa
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel
Grand Hyatt Sanya Haitang Bay Resort and Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel Sanya

Frequently asked questions

Does Grand Hyatt Sanya Haitang Bay Resort and Spa offer free cancellation for a full refund?
Yes, Grand Hyatt Sanya Haitang Bay Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Sanya Haitang Bay Resort and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Hyatt Sanya Haitang Bay Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hyatt Sanya Haitang Bay Resort and Spa?
You can check in from noon - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Grand Hyatt Sanya Haitang Bay Resort and Spa and nearby?
Onsite recreation at Grand Hyatt Sanya Haitang Bay Resort and Spa includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Hyatt Sanya Haitang Bay Resort and Spa also has a waterslide, a 24-hour fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views.
Does Grand Hyatt Sanya Haitang Bay Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

9,0

Superb

9,1/10

Cleanliness

8,9/10

Staff & service

8,4/10

Amenities

9,0/10

Property conditions & facilities

9,5/10

Eco-friendliness

Reviews

10/10 Exceptional

song-min, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We spent all our time at the Edition, up the road.
Michael, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weng Lok, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yong, 4-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

hongru, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Poor hygiene: the floor is dusty and stained with lots of stains. There may be insects in the pillow. I found that my left cheek is swollen and itchy when I sleep. There is a problem with the drainage of the bathroom. I have the same problem when I change my room. It was not a pleasant experience.
Tourist, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel for families
Overall super good experience. Very nice hotel for families. Service was so so at the beginning but it improved along our stay and it seems is much better than other hotels. Family rooms are impressive (fully equipped apartment with 2 rooms). The children room is absolutely amazing.
6-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.
MMM, 8-night romance trip
Verified Expedia guest review