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All properties in Castro, Los Lagos (region), Chile
1 room, 2 adults

Hotel de Castro

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Chacabuco 202, Castro, de Los Lagos, 5700271, Chile

3.5-star hotel in Castro with indoor pool and restaurant
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The hotel is well located (close to the catedral and town centre) and has comfortable,…Jan 14, 2020
  • Location is great . Very good breakfast, nice staff. Property could use upgrade, parking…Jan 23, 2019

Hotel de Castro

from ZAR 965
  • Standard Single Room
  • Standard Double Room
  • Standard Twin Room
  • Junior Suite, 1 King Bed
  • Junior Suite, 2 Double Beds

What’s around Hotel de Castro

Landmarks

  • Origenes - 1 min walk
  • Lillo Handicraft and Market Fair - 4 min walk
  • Church of San Francisco - 4 min walk
  • Crafts Market - 5 min walk
  • Costanera Castro - 6 min walk
  • Church of Castro - 6 min walk
  • Plaza de Armas - 9 min walk
  • Yumbel Peasant Fair - 21 min walk

Getting around

  • Puerto Montt (PMC-Tepual) - 80.2 miles/129 km
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Hotel de Castro’s small print

Also known as

  • Hosteria De Castro Hotel Spa
  • Hosteria De Castro Spa
  • Hosteria De Hotel Castro
  • Hotel de Castro Hotel
  • Hotel de Castro Castro
  • Hotel de Castro Hotel Castro

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel de Castro

  • Does Hotel de Castro offer free cancellation for a full refund?
    Yes, Hotel de Castro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel de Castro?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel de Castro?
    Yes, there's free self parking.
  • Is there a pool at Hotel de Castro?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel de Castro?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel de Castro?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel de Castro?
    Yes, there's an onsite restaurant. Nearby restaurants include La Oveja (3-min walk), El Curanto (4-min walk), and Restaurante Donde Eladio (5-min walk).
  • Is airport shuttle service offered by Hotel de Castro?
    Yes, a free airport shuttle is available.
  • What is there to do at Hotel de Castro and nearby?
    Hotel de Castro has an indoor pool and a fitness center, as well as spa services and a garden.

Recent reviews

Good 7,8 From 34 reviews

Very good 8,0
Killer location, lovely staff but needs a facelift
We had a great stay in Castro. The hotel has fantastic views and amazing staff. The location can’t be beat and there’s free parking. For the price though you’d expect a bit nicer mattress and updated rooms.
Consuelo, us1 night romance trip
Good 6,0
Some of the staff were lovely, some were rude! The hotel badly needs work, the carpets are very dirty and there is a stale smell of damp! Good location but seriously over priced for the condition and experience.
gb10 night romance trip
Very good 8,0
Boa localização
Hotel bem localizado, próximo aos principais pontos turísticos, tem um restaurante muito bom, atendimento cordial, só não gostei da cama que juntaram dois colchões de solteiro p ficar cama de casal, o meio sempre fica com espaço e isso incomoda.
Telma, br1 night trip
Very good 8,0
Las zonas humadas me gustaron bastante. También encontrar el gimnasio fue interesante para mi. La vista al mar muy bonita.
JoséMiguel, mx2 night romance trip
Exceptional 10,0
Nous avons apprécié l'emplacement ainsi que la facilité de parking. Nous avons changé pour une suite car la chambre était vraiment petite. Nous ne l'avons vraiment pas regretté.
Stephane, fr1 night trip
Good 6,0
Peut mieux faire
Nous avons séjourné une nuit dans cet hôtel avec 2 couples d'amis. Pour le même prix, une chambre était spacieuse avec une grande salle de bain et les deux autres très petites (impossible d'ouvrir une valise sans la mettre sur le lit) et une salle de bain minuscule. De plus nous étions au 4ème étage sans ascenseur ! Après discussion, et a notre demande il nous a été appliqué le tarif "single" pour une chambre. Personnel agréable et petit déjeuner correct. Hôtel bien situé.
Jacques, fr1 night trip with friends
Exceptional 10,0
Buena atencion.. Aunque la habitacion fue pequeña para lo que cobraron...
mx1 night romance trip
Good 6,0
Lo único malo fue la temperatura de la habitación, era insoportable, mas encima tenia mala la perilla de regulación desde la habitación, tuve que llamar en mas de 1 ocasión para que la bajaran, ya que era central, despertando de madrugada por el ahogo y teniendo que abrir la ventana para que entrara un poco de aire.
Katherine, cl3 night business trip
Very good 8,0
Hace falta remodelacion,el sector del comedor y la vista a su terraza es penoso
mx1 night trip
Good 6,0
廊下や隣の部屋の声が室内まで聞こえ(いびきも…)、早く寝なければならなかったので少し辛かった。
jp1 night trip

Hotel de Castro