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All properties in Castro, Los Lagos Region, Chile

Hotel de Castro

3.5-star hotel in Castro with indoor pool and restaurant

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 1,081

Image gallery

  • Interior Entrance
  • Interior Entrance
  • Indoor Pool
  • Indoor Pool
  • Interior Entrance
Interior Entrance. Image 1 of 41.
1 / 41Interior Entrance
8,0.Very good.
  • The hotel is well located (close to the catedral and town centre) and has comfortable,…

    Jan 14, 2020

  • Location is great . Very good breakfast, nice staff. Property could use upgrade, parking…

    Jan 23, 2019

See all 33 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 49 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free airport shuttle
  • Fitness center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • Origenes - 1 min walk
  • Lillo Handicraft and Market Fair - 4 min walk
  • Church of San Francisco - 4 min walk
  • Crafts Market - 5 min walk
  • Costanera Castro - 6 min walk
  • Church of Castro - 6 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Spa tub

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Single Room
  • Standard Double Room
  • Standard Twin Room
  • Junior Suite, 1 King Bed
  • Junior Suite, 2 Double Beds

Location

  • Origenes - 1 min walk
  • Lillo Handicraft and Market Fair - 4 min walk
  • Church of San Francisco - 4 min walk

What’s around

Landmarks

  • Origenes - 1 min walk
  • Lillo Handicraft and Market Fair - 4 min walk
  • Church of San Francisco - 4 min walk
  • Crafts Market - 5 min walk
  • Costanera Castro - 6 min walk
  • Church of Castro - 6 min walk
  • Plaza de Armas - 9 min walk
  • Yumbel Peasant Fair - 21 min walk
  • Museo de Arte Moderno Chiloe - 2.9 mi / 4.7 km
  • Parque Alto Muro Aventura - 11.6 mi / 18.6 km
  • Nuestra Senora de los Dolores Church - 12.2 mi / 19.7 km

Getting around

  • Puerto Montt (PMC-Tepual) - 80.2 miles/129 km
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 49 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Minibar

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Small print

Also known as

  • Hosteria De Castro Hotel Spa
  • Hosteria De Castro Spa
  • Hosteria De Hotel Castro
  • Hotel de Castro Hotel
  • Hotel de Castro Castro
  • Hotel de Castro Hotel Castro

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel de Castro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include La Oveja (3-min walk), El Curanto (4-min walk), and Restaurante Donde Eladio (5-min walk).
  • Yes, a free airport shuttle is available.
  • Hotel de Castro has an indoor pool and a fitness center, as well as spa services and a garden.
8,0.Very good.
  • 8,0.Very good

    Killer location, lovely staff but needs a facelift

    We had a great stay in Castro. The hotel has fantastic views and amazing staff. The location can’t be beat and there’s free parking. For the price though you’d expect a bit nicer mattress and updated rooms.

    Consuelo, 1 night romance trip, Jan 21, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Some of the staff were lovely, some were rude! The hotel badly needs work, the carpets are very dirty and there is a stale smell of damp! Good location but seriously over priced for the condition and experience.

    10 night romance trip, Dec 23, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Boa localização

    Hotel bem localizado, próximo aos principais pontos turísticos, tem um restaurante muito bom, atendimento cordial, só não gostei da cama que juntaram dois colchões de solteiro p ficar cama de casal, o meio sempre fica com espaço e isso incomoda.

    Telma, 1 night trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Las zonas humadas me gustaron bastante. También encontrar el gimnasio fue interesante para mi. La vista al mar muy bonita.

    JoséMiguel, 2 night romance trip, Jan 27, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Nous avons apprécié l'emplacement ainsi que la facilité de parking. Nous avons changé pour une suite car la chambre était vraiment petite. Nous ne l'avons vraiment pas regretté.

    Stephane, 1 night trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Peut mieux faire

    Nous avons séjourné une nuit dans cet hôtel avec 2 couples d'amis. Pour le même prix, une chambre était spacieuse avec une grande salle de bain et les deux autres très petites (impossible d'ouvrir une valise sans la mettre sur le lit) et une salle de bain minuscule. De plus nous étions au 4ème étage sans ascenseur ! Après discussion, et a notre demande il nous a été appliqué le tarif "single" pour une chambre. Personnel agréable et petit déjeuner correct. Hôtel bien situé.

    Jacques, 1 night trip with friends, Dec 5, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Buena atencion.. Aunque la habitacion fue pequeña para lo que cobraron...

    1 night romance trip, Sep 23, 2019

    Verified Expedia guest review

  • 6,0.Good

    Lo único malo fue la temperatura de la habitación, era insoportable, mas encima tenia mala la perilla de regulación desde la habitación, tuve que llamar en mas de 1 ocasión para que la bajaran, ya que era central, despertando de madrugada por el ahogo y teniendo que abrir la ventana para que entrara un poco de aire.

    Katherine, 3 night business trip, Aug 14, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Hace falta remodelacion,el sector del comedor y la vista a su terraza es penoso

    1 night trip, Apr 14, 2019

    Verified Expedia guest review

  • 6,0.Good

    廊下や隣の部屋の声が室内まで聞こえ(いびきも…)、早く寝なければならなかったので少し辛かった。

    1 night trip, Mar 4, 2019

    Verified Expedia guest review

See all 33 reviews