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All properties in Fish River Canyon, Karas Region, Namibia
1 room, 2 adults
Cabins

NWR /Ai-/Ais Hotsprings Spa

3-star3 stars
Fish River Canyon, Fish River Canyon, Namibia

Mountain lodge in Fish River Canyon with outdoor pool and indoor pool
  • Free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Access to Wi-Fi is needed Sep 3, 2018
  • Ai-Ais offers a very clean and interesting environment. The room was clean and…Aug 21, 2018

NWR /Ai-/Ais Hotsprings Spa

  • Double Room, Mountain View
  • Double Room, River View
  • Family Chalet, Pool View

What’s around NWR /Ai-/Ais Hotsprings Spa

Landmarks

  • In a provincial park
  • Ai-Ais Hot Water Spring - 3 min walk

Getting around

  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 36 cabins

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 6 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Transport

Transfers

  • Airport shuttle (available on request)*

Parking

  • Free onsite self parking

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Spa services on site
  • Hiking/biking trails on site
  • Pool sun loungers
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • English

In the cabin

Home comforts
  • Coffee/tea maker
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
Stay connected
  • Desk
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and detox wraps. The spa is equipped with hot springs/mineral springs. A variety of treatment therapies are provided, including reflexology.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

NWR /Ai-/Ais Hotsprings Spa’s small print

Also known as

  • NWR /Ai-/Ais Hotsprings Spa Lodge Fish River Canyon
  • NWR /Ai /Ais Hot Springs Spa
  • NWR /Ai /Ais Hotsprings Spa
  • Nwr Ai Ais Hotsprings Spa
  • Nwr Ai Ais Hotsprings Spa
  • NWR /Ai-/Ais Hotsprings Spa Lodge
  • NWR /Ai-/Ais Hotsprings Spa Fish River Canyon
  • NWR /Ai-/Ais Hotsprings Spa Lodge Fish River Canyon
  • NWR /Ai-/Ais Hotsprings Spa Lodge
  • Lodge NWR /Ai-/Ais Hotsprings Spa Fish River Canyon
  • NWR /Ai-/Ais Hotsprings Spa Lodge Fish River Canyon
  • NWR /Ai-/Ais Hotsprings Spa Lodge
  • NWR /Ai-/Ais Hotsprings Spa Fish River Canyon
  • Fish River Canyon NWR /Ai-/Ais Hotsprings Spa Lodge
  • Lodge NWR /Ai-/Ais Hotsprings Spa

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Optional extras

Full breakfast is offered for an extra charge of NAD 150 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NWR /Ai-/Ais Hotsprings Spa

  • Does NWR /Ai-/Ais Hotsprings Spa offer free cancellation for a full refund?
    Yes, NWR /Ai-/Ais Hotsprings Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at NWR /Ai-/Ais Hotsprings Spa?
    Yes, there's free self parking.
  • Is there a pool at NWR /Ai-/Ais Hotsprings Spa?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at NWR /Ai-/Ais Hotsprings Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at NWR /Ai-/Ais Hotsprings Spa?
    You can check in from 2 PM - 8 PM. Check-out time is 10 AM.
  • Are there restaurants at or near NWR /Ai-/Ais Hotsprings Spa?
    Yes, there's an onsite restaurant that offers local and international cuisine.
  • Is airport shuttle service offered by NWR /Ai-/Ais Hotsprings Spa?
    Yes, an airport shuttle is available.
  • What is there to do at NWR /Ai-/Ais Hotsprings Spa and nearby?
    Have fun with onsite activities such as hiking, and improve your game on the tennis courts. Enjoy a swim in the indoor and outdoor pools after a day out and about. NWR /Ai-/Ais Hotsprings Spa also has spa services and a garden.

Recent reviews

Good 7,2 From 25 reviews

Very good 8,0
Just watch out for the extremely slippery tiles for wet feet in the flats and around the indoor pool.
Attie, za1 night trip with friends
Very good 8,0
Good break
za2 night romance trip
Good 6,0
Ai-ais accommodation prior and after FRC Hike
We did the FRC hike and didn’t have much choice in accommodation. Rooms were fine, no hairdryers which is always a bit disappointing, limited breakfast variety, and limited (and very expensive) dinner menu. For what the hotel charges, there is definitely missed opportunity in the offering. Average experience. Best part was the driver, Jimmy (who drove us to the start of the hike) who was super enthusiastic, helpful and friendly.
Melanie, za1 night trip with friends
Fair 4,0
No soap in bathroom,no shelves or space to put anything in bathroom . Good air con Very very poor resturant no white wine ( it was on menu) no chips with màin course unless you paid extra they were on menue with Main course no bread or butter with soup wihich was cold The chicken was raw in the middel ,very dangerus The staff were most unhelpful
Harold, gb2 night trip
Fair 4,0
We got a terrible experience here. First we tryied to cancel one of the 3 rooms weeks before arriving because my father in law was having a lung cancer surgery but the hotel told us only Expedia could cancel. Than we asked Expedia and after many days they replied us saying the hotel didn’t alowed us to cancel. At the check-in they offered us 2 rooms recently painted with terrible smell. We asked for another room but they told us they were fully booked. So, someone (the hotel or Expedia) received twice for 3th room because we didn’t received a refund. The hotel is old and badly maintained. The pool needs renovation. I also got very sick after eating the pork schnitzel at their restaurant.
Caroline, us1 night trip
Very good 8,0
Accommodation was spacious and clean. There was a shortage of cutlery. Restaurant was poor with limited menu and shop had few provisions
andrew, gb3 night trip with friends
Very good 8,0
The rooms allocated to us was in section B, above the spa as per the photo which was fairly inconvenient on arrival and departure, to move between parking lot and rooms with all your luggage as no porter services or luggage trolleys were available.
Theuns, us1 night trip
Very good 8,0
Thermalbad in landschaftlich schöner Lage und guter Ausgangspunkt für den Besuch des Fish River Canyon. Die Zimmer mit Mountainblick haben einen gemeinsamen durchgängigen Balkon und kaum Aussicht, empfehlenswerter sind die Zimmer auf der Flussseite.. Geräumig, tadellos funktionierte die Klimaanlage. Der Service am Empfang war sehr freundlich und entgegenkommend. Der Außenpool war leider ohne Wasser, WLAN gibt es nicht! Frühstück und Abenessen im Restaurant waren zwar nicht überwältigend, aber durchaus ok.
de2 night trip
Fair 4,0
Na ja
Wuethrich, ch2 night romance trip
Very good 8,0
Genieten van de warm waterbronnen.
De warm waterbronnen zijn echt een paradijs. Heel leuk om ‘s svonds laat of ‘s morgens vroeg te gaan zwemmen. Het restaurant is maar matig, maar de locatie maakt het absoluut wel de moeite waard.
Nicky, be1 night romance trip

NWR /Ai-/Ais Hotsprings Spa