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1 room, 2 adults

Hôtel Palace Royal centre-ville

4-star4 stars
Great for familiesThis property has good facilities for families.
775 Honoré-Mercier Ave, Quebec, QC, G1R 6A5, Canada

4-star hotel with indoor pool, near Parliament Building
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1 064 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Excellent location, friendly and helpful staff. Would definitely recommend. Nov 11, 2019
  • Great hotel that is centrally locayed to Old Quebec City.Oct 22, 2019

Hôtel Palace Royal centre-ville

from ZAR 1,632
  • Classic Room, 2 Double Beds
  • Signature Room, 1 King bed and Sofa-bed
  • Exterior View Family Suite, 2 Queen and 1 sofa bed
  • Interior Garden Balcony Suite, 1 Queen bed with sofa-bed
  • Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed
  • Classic Room, 1 Queen Bed, Interior
  • Classic Room, 1 Queen bed and glass shower
  • Classic Room, 1 Queen Bed
  • Signature Room, 1 Queen bed and Sofa-bed
  • Suite, 1 Bedroom
  • Suite, 1 Queen Bed and Sofa-bed (Interior)
  • Exterior View Suite, 1 Queen bed and Sofa-bed
  • Suite with Panoramic City View, 1 King bed
  • City View Family Suite, 2 Queen beds and Sofa-bed
  • Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed
  • Interior Garden Balcony Suite, 1 King Bed with Sofa-bed
  • Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed
  • Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

What’s around Hôtel Palace Royal centre-ville


  • In Old Quebec
  • Parliament Building - 5 min walk
  • Quebec City Town Hall - 11 min walk
  • Citadelle of Quebec - 13 min walk
  • Place Royale - 14 min walk
  • Battlefields Park - 15 min walk
  • Le Capitole - 2 min walk
  • Quebec City Convention Center - 5 min walk

Getting around

  • Quebec, QC (YQB-Jean Lesage Intl.) - 14 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms


  • Check-in time 5 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 4502
  • Conference space size (meters) - 418
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • ATM/banking
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Memory foam mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe

Special features


Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hôtel Palace Royal centre-ville’s small print

Also known as

  • Hôtel Palace Royal centre-ville Quebec
  • Palace Royal centre-ville Quebec
  • Palace Royal centre-ville
  • Hôtel Palace Royal centre ville
  • Royal Centre Ville Quebec
  • Hôtel Palace Royal centre-ville Hotel
  • Hôtel Palace Royal centre-ville Quebec
  • Hôtel Palace Royal centre-ville Hotel Quebec


This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation. For more details, please contact the office using the information on the reservation confirmation received after booking.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: CAD 200 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 21 per day with in/out privileges

Valet parking costs CAD 27 per day with in/out privileges

Rollaway beds are available for CAD 15 per day

Breakfast costs between CAD 9 and CAD 16.25 for adults, and CAD 6 and CAD 8 for children (approximately)

Cribs/Infant beds are available for CAD 15 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8,6 From 2 577 reviews

Poor 2,0
Very Bad experience !
Very bad service. The 100 Dlls guarantee deposit has not yet been returned to me. The most uncomfortable room sofa, impossible to sleep in. I wanted to charge the wifi because it is only one device per guest, we disconnect all cell phones and it didn't work out that way. To be a luxury hotel, very bad service and attention.
Fernando, ca1 night family trip
Good 6,0
ok but not again
The hotel was lovely, but the people were not so friendly, except the concierge. No smiles, and long wait in the restaurant and for dinner and breakfast. They did apologize at dinner, and did not charge for our wine. Our room was not cleaned the second day there. Overall, it was a good experience, but I did not get any warm fuzzies, and probably would not return for that price.
Diane, us3 night trip
Exceptional 10,0
Great location, easy parking and so quiet for sleeping.
us2 night trip
Very good 8,0
Quebec City visit
We returned to our room at 3:30 pm to find that housekeeping had yet to clean it. Our thermostat was stuck on 26 degrees celsius, quite hot for October. Location was very convenient to the old city, priced right.
us2 night trip
Fair 4,0
We had reservations which were made six months in advance with thee other couples. Our room was the only one that was not ready for us. We waited an hour after our friends. The room we were given was on the second floor next to the ice and beverage machine and the doors to the pool area. We had no views because our room was located below the pool area and was so dark it always seemed like it was evening. Felt very unsecured because the patio doors were accessible to the general public and had no key locking mechanism. Our room was not properly cleaned because there was debris on the floor which I noticed from day one when we checked in also the coffee mug was not cleaned after use and the coffee pods were not replenished. We should have insisted on a room change, but the concierge explained they were totally booked.
us3 night trip

Hôtel Palace Royal centre-ville

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