Crowne Plaza Christchurch, an IHG Hotel

Photo gallery for Crowne Plaza Christchurch, an IHG Hotel

Primary image
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Christchurch, an IHG Hotel

Crowne Plaza Christchurch, an IHG Hotel

4.5 star property
Luxury hotel with 2 restaurants, near Te Pae Christchurch Convention and Exhibition Centre

9,2/10 Superb

612 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is R2 405
Price available on 2022/10/29
Map
764 Colombo Street, Christchurch, 8011
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
  • Lobby fireplace
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Christchurch City Centre

Getting around

  • Christchurch International Airport (CHC) - 19 min drive
  • Christchurch Railway Station - 13 min drive
  • Rolleston Station - 20 min drive
  • Rangiora Station - 25 min drive

About this property

Crowne Plaza Christchurch, an IHG Hotel

4.5-star luxury hotel revitalized in 2017 and located in the heart of Christchurch City Centre
You can look forward to a library, dry cleaning/laundry services, and a fireplace in the lobby at Crowne Plaza Christchurch, an IHG Hotel. Enjoy Modern European cuisine and brunch at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • Multilingual staff, smoke-free premises, and a front desk safe
  • A ballroom, meeting rooms, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 204 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 204 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (NZD 25 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (3122 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 40-inch flat-screen TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Market Place Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 - This café specializes in Modern European cuisine and serves breakfast, brunch, and lunch. Open daily.

Fees & policies

Refundable deposits

  • Deposit: NZD 50 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 36 for adults and NZD 18 for children (approximately)
  • Credit card charges are subject to an extra charge of 3 percent

Parking

  • Self parking costs NZD 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch, an IHG Hotel Hotel
Crowne Plaza Christchurch, an IHG Hotel Christchurch
Crowne Plaza Christchurch, an IHG Hotel Hotel Christchurch

Frequently asked questions

Does Crowne Plaza Christchurch, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Christchurch, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Christchurch, an IHG Hotel?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Christchurch, an IHG Hotel on 15 October 2022 start from R2 159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Christchurch, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Christchurch, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Christchurch, an IHG Hotel?
Yes. Self parking costs NZD 25 per night.
What are the check-in and check-out times at Crowne Plaza Christchurch, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Crowne Plaza Christchurch, an IHG Hotel?
No, this hotel doesn't have a casino, but Christchurch Casino (6-min walk) is nearby.
What is there to do at Crowne Plaza Christchurch, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Crowne Plaza Christchurch, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring Modern European cuisine. Nearby restaurants include Shop Eight (3-min walk), Venuti (4-min walk), and Sakimoto (4-min walk).
What's the area around Crowne Plaza Christchurch, an IHG Hotel like?
Crowne Plaza Christchurch, an IHG Hotel is in Christchurch City Centre, a short 11-minute walk from Hagley Park and 2 minutes' walk from Isaac Theatre Royal. Travelers say that the hotel is in a great location.

Overall score and ratings

9,2

Superb

9,5/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,4/10

Property conditions & facilities

8,5/10

Eco-friendliness

10/10 Exceptional

excellent customer service
Jonathan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in Christchurch
Excellent room and service. Very clean and tidy. Friendly and efficient staff. Our room represented good value for money. Excellent location for us.
David, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

From 5 star to 1 star
Stayed 3 nights and no room service. When I rang reception to request change of sheets / towels, was told I would be put on the queue ! No communication about staff shortages, apologies, compensation, nothing !
Peter, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

wei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great check in, friendly lady who checked us in, nice and fast, great accommodation, highly recommended
Ming Kion, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing as always
Nicky, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Didn’t start well with room not being ready at 5pm in the afternoon. Room was nice. Good location.
Mel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rhyaan, 2-night trip
Verified Expedia guest review

4/10 Fair

Room was neat and tidy, had this amazing pillow spray and eco friendly hand soap, cream, body wash, shampoo and conditioner. Was disappointed at check in as we were unable to have a room on the same floor to the other people we were travelling with. To our dismay our family had to endure a restless sleep due to people partying in the hall ways/rooms early hours in the morning. Perhaps the hotel is more suited to people who want to get drunk in the bars and clubs and cause a scene when they get back to their hotel. Much preferred the other hotel we stayed in prior to the Crown Plaza Hotel.
Nathan, 1-night family trip
Verified Lastminute guest review