Kimberley Hotel Georgetown

Photo gallery for Kimberley Hotel Georgetown

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Balcony
Balcony
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets

Overview of Kimberley Hotel Georgetown

Kimberley Hotel Georgetown

3.0 star property
City-center Downtown George Town hotel with restaurant

7,6/10 Good

640 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Laundry facilities
Map
No.36, G-02 Jalan Sungai Ujong, Georgetown, George Town, Penang, 10100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 1 min drive
  • Penang Hill - 24 min drive
  • Queensbay Mall - 19 min drive

Getting around

  • Penang Intl. Airport (PEN) - 29 min drive
  • Penang Sentral - 31 min drive

About this property

Kimberley Hotel Georgetown

Kimberley Hotel Georgetown puts you 4.7 mi (7.6 km) from Penang Hill. You'll have free perks like WiFi and self parking. The helpful staff and location get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Room service
  • Water dispenser

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 15 per person (approximately)
  • Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Kimberley Hotel Georgetown
Kimberley Georgetown
Kimberley Georgetown
Kimberley Hotel Georgetown Hotel
Kimberley Hotel Georgetown George Town
Kimberley Hotel Georgetown Hotel George Town

Frequently asked questions

Overall score and ratings

7,6

Good

7,6/10

Cleanliness

8,0/10

Staff & service

7,0/10

Amenities

7,3/10

Property conditions & facilities

7,0/10

Eco-friendliness

8/10 Very good

Kamarul Ariffin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kamarul Ariffin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

edmund, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Very good location in the heart of Georgetown. Value for money. Extremely tight and limited on-site parking (free). Likely need to at public town parking (remember pay fee using app or get parking fined). Hotel condition is not as new as reflected in the photos.
GTY, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Convenient location near to amenities.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

On Expedia, it said room with window and "safe". When I got there, the room assigned has no safe. Staff won't budge, no managers to help. Checked in took awhile. The room is ok, small, compact, windows that open to a wall 3 feet a way, and there's mosquito screen. With it close it looks like room without windows. Anyway, I talked to a manager the next day, after some back and forth, they found out Expedia did indicate room with safe, so the best they could transfer me is a bigger room with safe and without window (just like in the picture). I took it it was ok. the bathroom is always wet, curtain is too short and can't cover the shower area. The Elevators are dirty, with Coronavirus problem it's unnerving going in there. **good point: hotel is smacked in Georgetown city centre, 1/2 block from to night food court, not far to walk to historical area. For the value and proximity to City centre, bus stop, heritage area, shopping centres, it's ok
Keith, 5-night trip
Verified Expedia guest review

2/10 Poor

FOR THE PRICE I PAID!!! Dissapointing service, Toilet, Took 40mins to check in. Was 38 mins late after late checkout, they kept my bond. Despise this place, not understanding or helpful with my elderly parents.
2-night family trip
Verified Expedia guest review