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ACE Hôtel Troyes

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Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Overview of ACE Hôtel Troyes

ACE Hôtel Troyes

3.0 star property
3-star hotel in Saint-Andre-les-Vergers

9,0/10 Superb

614 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Rue d'Auxerre, le bas de la fourche aux Moines, Saint-Andre-les-Vergers, 10120
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
  • Newspapers in lobby (surcharge)
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Free self parking

Room options

About this area

Getting around

  • Troyes Station - 13 min drive
  • Troyes Saint Mesmin Station - 19 min drive
  • Lusigny-sur-Barse Central Station - 19 min drive

Restaurants

  • Grill Courtepaille - 4 min walk
  • La Criée - 5 min walk
  • Croq Pizza - 9 min walk
  • Claire & Hugo - 4 min drive
  • Patapain - 4 min drive

About this property

ACE Hôtel Troyes

When visiting Saint-Andre-les-Vergers, ACE Hôtel Troyes is a great choice to consider. Guests will have free perks like WiFi and self parking. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM

Services

  • 24-hour front desk
  • Multilingual staff

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 7.50 for adults and EUR 4.90 for children (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Pets are allowed for an extra charge of EUR 6 per pet

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

ACE Hotel Troyes
ACE Hôtel Troyes
ACE Troyes
ACE Hôtel Troyes Hotel
ACE Hôtel Troyes Saint-Andre-les-Vergers
ACE Hôtel Troyes Hotel Saint-Andre-les-Vergers

Frequently asked questions

Does ACE Hôtel Troyes offer free cancellation for a full refund?
Yes, ACE Hôtel Troyes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ACE Hôtel Troyes?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at ACE Hôtel Troyes?
Yes, pets are welcome. There's a charge of EUR 6 per pet.
Is parking offered on site at ACE Hôtel Troyes?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at ACE Hôtel Troyes?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
Are there restaurants at or near ACE Hôtel Troyes?
Yes. Nearby restaurants include Grill Courtepaille (4-min walk), La Criée (5-min walk), and Croq Pizza (9-min walk).

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,1/10

Staff & service

8,6/10

Amenities

9,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

8/10 Very good

Nice cost-effective no-frills business hotel
I was in Troyes for work and found the ACE Hotel through this website. It was a little out of the way, hidden back behind some restaurants and a service station, but it was very clean and new. The bed was fine (not great) for comfort. The furnishings were pretty streamlined - meaning no extras. The soap for the shower was a tiny bar and the shampoo was a small bottle. For a man with little hair, this was ok. For someone with more hair, it might have been a problem. The photo here on the review page is pretty much what my room looked like. what you see there (and nothing more) is what you get. No fridge, no iron, no microwave or coffee maker, nothing like that at all. Just a clean bed and place to put your suitcase by the window. I didn't need anything more, so it was fine. But for a family or even a couple traveling, the room might seem a little stark. No exercise room, no pool. Typical of middle of the city hotels, but this one was on the outskirts of town, with nothing except the two neighboring restaurants nearby. I missed breakfast so can't comment on that. Overall, a good place to stay for a night if on business or traveling through but I wouldn't plan to stay more than a couple of nights here due to limited services otherwise. Internet/wifi speed was very good. No complaints there. Parking was plentiful and free.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

benjamin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and comfortable
A very convenient place to stay while visiting the area.
Thomas C, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, comfortable and clean
Janet M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

For the price we paid for a family room, we were astounded at the quality we received. The room was clean, spacious and well looked after; the beds were very comfortable; the staff were really friendly. I could not expect any more. We will definitely be staying at other ACE hotels around France!
Neil, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean, quiet hotel, lots of parking spaces. Very friendly and helpful staff.
Pawel, 1-night romance trip
Verified Expedia guest review

6/10 Good

The hotel room was OK and check in seamless. However, we paid for breakfast and this is not worth it. Despite several guests requesting bread and ham, the 1 staff dealing with over 30 people provided 2 slices of ham in half an hour. The food provided for number of guests is not sufficient and guests clearly ignored to the point they give up asking and leave. Unfriendly breakfast staff.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Convenient location
Kelly, 5-night family trip
Verified Orbitz guest review