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Club Sun Heaven - All Inclusive

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Free minibar, desk, free WiFi, bed sheets
Private beach nearby, sun loungers, beach umbrellas, beach towels
Private beach nearby, sun loungers, beach umbrellas, beach towels
Private beach nearby, sun loungers, beach umbrellas, beach towels
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

Overview of Club Sun Heaven - All Inclusive

Club Sun Heaven - All Inclusive

4.0 star property
Alanya beach property with spa and restaurant

11 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurant and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Nightclub
  • Free children's club
  • Free babysitting
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television
  • Garden

Room options

About this area

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Villa Augusto - 3 min drive
  • Villa River - 3 min drive
  • Simitçi Dünyası - 5 min drive
  • Grüner Baum - 5 min drive
  • Кальян-Кафе - 5 min drive

About this property

Club Sun Heaven - All Inclusive

In addition to a nightclub and a free kids' club, Club Sun Heaven - All Inclusive features an airport shuttle (available 24 hours) for EUR 10 per person. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upscale property include 3 outdoor pools, an indoor pool, and a beach bar.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Entertainment

Onsite entertainment and activities

Languages

English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 358 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free offsite parking within 66 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free babysitting
  • Children's menu

What to do

  • Karaoke
  • Pool table
  • Private beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 1997
  • Garden
  • Fitness center
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Entertainment

Onsite entertainment and activities

Spa

HAMAM SAUNA ÜCRETLİ has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 10 per person (one way)
  • Safes in guestrooms can be used for EUR 3 per day

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Airport shuttle for children between the ages of 3 and 12 costs EUR 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Club Sun Heaven Resort Antalya
Club Sun Heaven Resort
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Club Sun Heaven All Inclusive Hotel
Club Sun Heaven Resort Alanya
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Club Sun Heaven - All Inclusive All-inclusive property
Club Sun Heaven - All Inclusive All-inclusive property Alanya

Frequently asked questions

Does Club Sun Heaven - All Inclusive offer free cancellation for a full refund?
Yes, Club Sun Heaven - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Club Sun Heaven - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Club Sun Heaven - All Inclusive?
Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Club Sun Heaven - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Club Sun Heaven - All Inclusive?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Club Sun Heaven - All Inclusive?
Yes, an airport shuttle is available. The charge is EUR 10 per person one way.
What are the check-in and check-out times at Club Sun Heaven - All Inclusive?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Club Sun Heaven - All Inclusive and nearby?
Club Sun Heaven - All Inclusive has 3 outdoor pools, 4 bars, and a nightclub, as well as a spa, a Turkish bath, and an arcade.
Are there restaurants at or near Club Sun Heaven - All Inclusive?
Yes, there's an onsite restaurant. Nearby restaurants include Villa River (2.2 mi), Green Garden (3.7 mi), and Кальян-Кафе (4.3 mi).
Does Club Sun Heaven - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Overall score and ratings

5,6

6,9/10

Cleanliness

6,7/10

Staff & service

4,0/10

Amenities

7,1/10

Property conditions & facilities

2,0/10

Eco-friendliness

2/10 Poor

Bad hotel!
Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey. Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
Jarich, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Very dirty ,and only Rusisk speakers No arther launguege.
10-night family trip
Verified Expedia guest review

10/10 Exceptional

очень хорошо
Отель , в котором есть всё для отдыха с детьми, но молодым девушкам и парням - не сюда. Мы отдыхали семьей, поэтому приедем еще раз точно.
SVETLANA, 23-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Çok güzel 1 hafta
Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
ibrahim, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Ei kiitos enää
Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
12-night romance trip
Verified Hotels.com guest review

4/10 Fair

Paljon venäläisiä
Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
taija, 18-night trip
Verified Ebookers guest review

6/10 Good

Herşey dahil demeleri ama alkol verilmemesi rezervasyon yaparken kesinlikle teyit edin
Verified Hotels.com guest review

8/10 Very good

Ett bra alternativ till dom dyrare resorterna
Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska. Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon. Mycket bra mat. Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk. Bra med aktiviteter varje kväll. Disco på stranden. Åker gärna tillbaka.
Verified Hotels.com guest review

10/10 Exceptional

Комфортно и уютно
Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете
Verified Hotels.com guest review