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All properties in Vicuna, Coquimbo Region, Chile

Terral Hotel & Spa

3.5-star hotel with outdoor pool, near Elqui Valley

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 1,351

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  • Pool
  • Outdoor Spa Tub
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San Martin 387, Vicuna, 1760000, Chile
8,6.Fabulous.
  • The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows…

    Feb 24, 2019

See all 9 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 31 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool and 2 spa tubs
  • Spa services
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Elqui Valley - 1 min walk
  • Torre Bauer - 2 min walk
  • Plaza de Vicuna - 3 min walk
  • Museo Gabriela Mistral - 9 min walk
  • Mamalluca Observatory - 5.6 mi / 9.1 km
  • Puclaro Dam - 9.9 mi / 16 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room
  • Standard Double Room

What’s around

Landmarks

  • Elqui Valley - 1 min walk
  • Torre Bauer - 2 min walk
  • Plaza de Vicuna - 3 min walk
  • Museo Gabriela Mistral - 9 min walk
  • Mamalluca Observatory - 5.6 mi / 9.1 km
  • Puclaro Dam - 9.9 mi / 16 km
  • Cerro Tololo Observatory - 28.5 mi / 45.9 km
  • Cancana Observatory - 29.1 mi / 46.8 km

Getting around

  • La Serena (LSC-La Florida) - 53 min drive
  • Airport shuttle (surcharge)
map
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San Martin 387, Vicuna, 1760000, Chile

At a glance

Hotel size

  • This hotel has 31 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Spa services on site
  • Number of spa tubs - 2

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Minibar

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Pataska - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Terral Hotel Vicuña
  • Terral Hotel
  • Terral Vicuña
  • Terral Hotel Vicuna
  • Terral Vicuna
  • Terral Hotel & Spa Hotel
  • Terral Hotel & Spa Vicuna
  • Terral Hotel & Spa Hotel Vicuna

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Pataska offers Mediterranean cuisine. Nearby restaurants include Virgo (3-min walk), Club Social de Vicuña (3-min walk), and Café Frida (4-min walk).
  • Yes, an airport shuttle is available.
  • Terral Hotel & Spa has an outdoor pool and spa services, as well as a garden.
8,6.Fabulous.
  • 10,0.Exceptional

    Ein Hotel mit Charme - denn ein altes Anwesen bildet die Grundlage des Hotels. Unser Zimmer war groß und bestand aus einem Schlafbereich und einer Art Wohnzimmer mit Küchennische. Die Dachterrasse ist großzügig und verfügt über eine Bar, viele Sitzmöglichkeiten und zwei Whirlpools. Das Hotel ist unweit von Stadtzentrum gelegen (ca. 100 Meter). Ein abgesperrter Parkplatz (im Preis bereits enthalten) ist auch vorhanden. Insgesamt fanden wir das Ambiente sehr gut und das Preis-Leistungs-Verhältnis hervorragend.

    1 night romance trip, Nov 15, 2019

    Verified Expedia guest review

  • 6,0.Good

    Decepcionante estadía

    Atención regular, Restaurante muy limitado menú, Bar pobre en licores, Personal que empatiza poco con los clientes, Estacionamiento separado de las dependencias del Hotel (más de media cuadra).

    ROBINSON, 3 night romance trip, Aug 2, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Una decepción y una estafa

    De partida reserve una habitación para tres y después quise cambiar a una de dos pero nunca me contestaron los correos Llegamos al hotel nos dieron una habitación en la zona más antigua ,el olor era asqueroso entre a humedad y poca ventilación Pedí que nos cambiaran ,después de varios comentarios poco amables de la recepcionista y al insistir nos cambiaron a una habitación en la parte nueva .Bien ,buenas camas bien baño ,el problema es que se escucha todo desde el piso de arriba cuando caminan y van al baño!! Reserve un hidromasaje a las 20:00 hs y cuando fuimos no estaba listo ,nos cambiaron a las 21:30 tampoco no tenia la temperatura adecuada ,aparte el lugar estaba sin luz ,una pena que no hagan las cosas como corresponde y con ganas El personal muy poco amable en gral salvo Noelia que atendía el restaurante ,ella bien

    CECILIA, 1 night trip with friends, Apr 18, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Hotel impecable, calidad de servicio mejorable

    Hotel impecable, estilo acorde al entorno del Valle del Elqui. Excelentes instalaciones: piscina, hidromasaje, comedor, habitaciones. Con servicio a la habitación. Siento que el cierre de la cocina es muy temprano con respecto a otros hoteles (10:30). Lo mejorable es la atención del personal. No dan a conocer todos los servicios del hotel, tampoco saludan ni se despiden. El atendedor del bar no ofrece bebidas ni tragos estando a su lado.

    1 night romance trip, Feb 25, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Maravilhoso

    Foi uma geata surpresa. O hotel é no centro de tudo. Fizemos o passeio ao observatório Malalluca e a observacao das estrelas no hotel foi fantástica- sem contar que foi exclusivo para mim e meu marido. A piscina é uma delícia a jacuzzi então... nem se fala... basta marcar seu horário- já está incluso.

    MARIZE, 1 night romance trip, Jan 28, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    ELIANE, 3 night family trip, May 12, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    2 night romance trip, Jan 2, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Winfried, 1 night romance trip, Nov 17, 2018

    Verified Hotels.com guest review

See all 9 reviews