Primera Hacienda Hotel Boutique

Very friendly and helpful staff. Very close to the center

Owner run hotel in a beautiful older villa. Beds comfortable, and breakfast was plentiful (including custom-made eggs). Location is good. They have a pool (too cold for us).

Friends from New Hampshire recommended this hotel and we were not disappointed. The staff was exceptional, breakfast delicious and the ambiance was portrayed an oasis in the middle of the city.

First, upon arrival, we were immediately offered a tea, coffee, espresso, pisco sour. That was nice, except we were being charged for whatever we chose and not informed of this fact. We were then promptly checked in and shown our room, which was not the room reserved on hotels.com - supposed to be a king bed (which we saw in another room), but given a queen bed in a smaller room. Breakfast was good, except if you ordered the coffee or espresso which was offered, instead of the powdered coffee, you were again charged extra. Finally at checkout, they had already run my credit card with the value added tax included, which was not supposed to be charged to tourists. Ultimately they did refund it to my credit card.

The hotel itself is adorable! The people working there are fantastic and so helpful! Love this place.

Roberto and Angelica were excellent hosts. They couldn’t have been nicer or made our stay any better. The room was comfortable and pleasant. The breakfast was excellent and Roberto cooked for us one night and the food was fabulous. Angelica gave us excellent suggestions for a drive to Elgui valley and Vicuña and other sights and restaurants in La Serena. We would definitely stay here on a return trip to La Serena.

The rooms were very small and we had 2 twin beds instead of a larger bed. There was also not an option for heat (though we were in off season so rarely needed for most guests here). The living/main area is lovely and the hotel staff was very friendly. Good breakfast as well.

Maravilloso todo solo que no tiene estacionamiento

Très bel hôtel familial dans une belle maison ancienne, bien situé, et la famille qui tient l'hôtel offre vraiment un service de qualité et personnalisé. Un vrai plaisir.

Super amorosa la familia que tiene el hotel, muy apasionados con su trabajo se nota en su manera de recibir al cliente. La casa en si es muy linda, es una casa vieja muy bien mantenida. Fue un verdadero placer.