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Mitsis Cretan Village

Photo gallery for Mitsis Cretan Village

5 outdoor pools
In-room safe, free WiFi, bed sheets
Family Room, Sea View | In-room safe, free WiFi, bed sheets
4 restaurants, lunch served
In-room safe, free WiFi, bed sheets

Overview of Mitsis Cretan Village

Mitsis Cretan Village

4.0 star property
Hersonissos beach hotel with 4 restaurants and spa
8,0 out of 10 Very good
8,0/10 Very good

26 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Limenas, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • 4 outdoor tennis courts
  • Fitness center
  • Children's pool
  • Waterslide
  • Beach bar
  • Bar/lounge
  • Room service
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom

Room options

About this area

What's nearby

  • Convention Centre Creta Maris - 5 min drive
  • Port of Hersonissos - 4 min drive
  • Star Beach Water Park - 6 min drive
  • Crete Golf Club - 11 min drive
  • Stalis Beach - 10 min drive
  • Malia Beach - 13 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive
  • Area shuttle (surcharge)

Restaurants

  • Saradari - 16 min walk
  • Nexus Cafe & Minimarket - 5 min drive
  • Coast Cafe Barestaurant - 4 min drive
  • Almyra Restaurant - 4 min drive
  • Aldemar Beach Bar - 11 min walk

About this property

Mitsis Cretan Village

At Mitsis Cretan Village, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll be 2.9 mi (4.7 km) from Star Beach Water Park. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Veranta, one of 4 restaurants, serves lunch and dinner. Other highlights at this upscale hotel include 2 poolside bars, a free kid's club, and a bar/lounge.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Pilates

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 322 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Mini golf
  • Canoeing
  • Water skiing
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Water sports equipment

Facilities

  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 outdoor tennis courts
  • Waterslide

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials and body treatments.

Dining

Veranta - This restaurant serves lunch and dinner.
La pergola - Onsite restaurant. Reservations are required.
Thalassa - This restaurant is located on the beach. Open select days.
Aldy - Onsite restaurant. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • One of the dining venues
  • Bar/Lounge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1039K014A0203800

Also known as

Aldemar Cretan Village Hotel Heraklion
Aldemar Cretan Village Heraklion
Aldemar Cretan Village Hotel Hersonissos
Aldemar Cretan Village Hotel
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village All Inclusive All-inclusive property
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Crete, Greece
Aldemar Cretan Village All Inclusive Hersonissos
Aldemar Cretan Village All Inclusive
Almar Cretan ge Inclusive inc

Frequently asked questions

Does Mitsis Cretan Village offer free cancellation for a full refund?
Yes, Mitsis Cretan Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mitsis Cretan Village?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mitsis Cretan Village?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Mitsis Cretan Village?
Sorry, pets aren't allowed.
Is parking offered on site at Mitsis Cretan Village?
Yes, there's free self parking.
What are the check-in and check-out times at Mitsis Cretan Village?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Mitsis Cretan Village and nearby?
Have fun with onsite activities like water skiing, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Mitsis Cretan Village also has 2 poolside bars, a fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Mitsis Cretan Village?
Yes, there are 4 onsite restaurants, featuring beachfront dining.
Does Mitsis Cretan Village have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Mitsis Cretan Village like?
Mitsis Cretan Village is located a short 17-minute walk from Sarandaris Beach.

Reviews

8,0

Very good

7,7/10

Cleanliness

8,5/10

Staff & service

8,0/10

Amenities

7,5/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Schöner Aufenthalt bei sehr nettem Personal!
Im Allgemeinen war es sehr schön und wir hatten eine sehr angenehme Zeit dort verbracht!! Manche Sachen könnten besser sein, man kann aber nichts ändern, es handelt sich um ein altes Hotel, das sehr bald renoviert werden muss! Die Zimmer sind ok, die Reinigung war sehr gut, in der Taverne Frau Giouli die Bedienung, sowie die beiden Köche Lefteris und Vangelis machen ausgezeichnete Arbeit, sind sehr freundlich und bemühen sich für das Beste!! Das ganze Personal ist sehr nett, hilfsbereit, offen, will von sich erzählen und ein Teil des Urlaubs werden! Alle sind sehr froh, wenn man ihnen ein gutes Wort über ihre Arbeit sagt, sie lobt und natürlich sie machen den Aufenthalt angenehm und zum besonderen Erlebnis! Meine Familie und meine Freunde waren sehr begeistert von der Gastfreundschaft, der Qualität der Gastronomie, von der Valentina und dem Rahmenprogramm, von der Vielfalt und dem großen Angebot! Sehr bald müssen aber alle Stein-Böden frisch lackiert und die Löcher gefüllt werden, damit die Anlage überhaupt sauberer aussieht! An der Rezeption sind manche neuen Sessel nötig, die Fenster der Taverne müssen sofort gereinigt und die Lichter gewechselt werden, (sie machen einem sehr müde), die Tore mit dem Müll vom Restaurant direkt neben dem Eingang des Hotels müssen geschlossen bleiben, es sieht ja schrecklich aus, wenn man ankommt und vieles vieles mehr, damit man sich nicht so sehr unterstellt fühlt, in diesem Hotel zu wohnen und nicht in den beiden benachbarten Mitsis!!
Christos, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great break
Very friendly staff, clean and food was good!
William, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed very my everything was perfect
Verified Expedia guest review

8/10 Very good

I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries. Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
Neringa, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

ESTHER, 5-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel with own beach
Bed was really firm which ment no sleep for me for a week. Rooms were small and could of been cleaner. Wifi was sketchy and limited so my husband had to buy extra data so he could send emails for work. Nearest town is a taxi ride away so you are limited to resort unless you don't mind taxis. All inclusive food was very good, cocktails awful but still a lovely place to be in May. I wouldn't book when high season. Would be too crowded.
Great view
Small but nice beach
Rocky but great for snorkling
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Marianne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel 4 etoiles de qualité.
Les services proposés sont très bien. La nourriture est vraiment bonne et variée. Animations au rendez-vous. Le mobilier du salon et la reception sont à moderniser. Les chambres familiales sont très spacieuses. Il faudrait changer les rideaux sui laissent entrer le jour et isoler.
Vincent, 10-night family trip
Verified Hotels.com guest review

6/10 Good

Jules Johannes Fevzi, 5-night trip
Verified Expedia guest review