Krystal Urban Guadalajara

Photo gallery for Krystal Urban Guadalajara

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Krystal Urban Guadalajara

VIP Access

Krystal Urban Guadalajara

3.5 star property
3.5-star hotel with restaurant, near La Minerva

8,6/10 Fabulous

1 034 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
  • Bar
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Minerva
  • US Consulate General Guadalajara - 19 min walk
  • Expo Guadalajara - 36 min walk
  • Avienda Chapultepec - 3 min drive
  • La Minerva - 9 min drive
  • Guadalajara Cathedral - 4 min drive
  • Plaza del Sol - 15 min drive
  • Plaza Galerias Guadalajara Shopping Center - 16 min drive
  • Basilica de Zapopan - 23 min drive
  • Andares Shopping Center - 22 min drive
  • Plaza Forum Tlaquepaque - 19 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 37 min drive

About this property

Krystal Urban Guadalajara

Krystal Urban Guadalajara puts you 1 mi (1.6 km) from US Consulate General Guadalajara and 1.9 mi (3 km) from Expo Guadalajara. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, this hotel is 2.5 mi (4.1 km) from Plaza del Sol and 4.5 mi (7.2 km) from Basilica de Zapopan. Fellow travelers say great things about the comfortable beds and overall value.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 14 floors


  • Check-in time from 3:00 PM - 11:00 AM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2015
  • Terrace
  • 24-hour fitness center


  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Phone accessibility kit


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 295 for adults and MXN 170 for children (approximately)
  • Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Excellent service and place to stay
Great! Excellent service, clean, everybody giving their best service. I would definitely come back.
Francisco, 3-night business trip
Verified guest review

6/10 Good

There was no bell boy service arriving or leaving. Had to flag someone down to order a drink which they only had 2 options. Following morning as well had to flag someone to get a cup of coffee
Patricia, 1-night trip
Verified guest review

6/10 Good

The personal in the hotel don’t explain to you where or how to check in how work the room key or where is the amenities, don’t answer the phone when you need help
Norma, 2-night family trip
Verified guest review

8/10 Very good

Jesus, 4-night trip
Verified guest review

8/10 Very good

Bad room service
Room service was not good. Because we ordered some drinks and never got them i call them 1 hour later and they said there coming and anther hour goes by and noting
Juan Talavera, 2-night trip
Verified guest review

10/10 Exceptional

Great stay for the price.
The mattresses can be better, their a bit springy. We didn't have a fridge in the room. But we had a balcony which was a plus! Great water pressure in the shower. The towels are a bit tough that I guess are a standard in hotels. We recommend getting the breakfast buffet food was good. The hotel staff help get us a tequila tour. Which was fun. All in all great place for the price.
Fernando, 5-night trip with friends
Verified guest review

10/10 Exceptional

Gran Valor por tu dinero!
Todo bastante bien. Muy buena experiencia en general. Claro que si regresaría!
Miguel, 1-night business trip
Verified guest review

8/10 Very good

Luisa, 6-night family trip
Verified guest review

2/10 Poor

Wilfredo, 2-night trip
Verified guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review