Skip to main content.
All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

The St. Regis Astana

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
1 Kabanbay Batyr Avenue, Nur-Sultan, 010000, Kazakhstan

Luxury hotel with spa, near Kazakhstan Ministry of Foreign Affairs
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We came for a “staycation” because our other travel plans were cancelled due to Covid19.…Mar 23, 2020
  • I had pleasure staying at St.Regis this past week. The staff is wonderful and they were…Jun 8, 2019

The St. Regis Astana

from ZAR 2,479
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Grand Room, 1 King Bed, Non Smoking, Balcony
  • Junior Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, River View
  • Royal Suite, 1 Bedroom, Non Smoking, River View
  • Presidential Suite, 1 Bedroom, Non Smoking

What’s around The St. Regis Astana

Landmarks

  • On the riverwalk
  • Kazakhstan Ministry of Foreign Affairs - 40 min walk
  • Khan Shatyr - 42 min walk
  • Bayterek Tower - 45 min walk
  • Keruen - 2.6 mi / 4.1 km
  • Presidential Palace - 2.8 mi / 4.6 km
  • Kazakhstan Central Concert Hall - 3 mi / 4.9 km
  • Palace of Peace and Reconciliation - 3.8 mi / 6 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 30 min drive
  • Astana Railway Station - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 12379
  • Conference space size (meters) - 1150
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Azerbaijani
  • Chinese
  • English
  • German
  • Italian
  • Russian
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Number of living rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Iridium Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Grill - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

La Rivere - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

St. Regis Bar - Overlooking the garden, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

St. Regis Summer Terrace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The St. Regis Astana’s small print

Also known as

  • St. Regis Astana Hotel
  • St. Regis Astana Hotel Nur-Sultan
  • St. Regis Astana Nur-Sultan
  • Hotel The St. Regis Astana Nur-Sultan
  • Nur-Sultan The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • St. Regis Astana Hotel
  • St. Regis Astana
  • Hotel The St. Regis Astana
  • St Regis Astana Nur Sultan
  • St. Regis Astana Hotel Nur-Sultan
  • St. Regis Astana Nur-Sultan
  • Hotel The St. Regis Astana Nur-Sultan
  • Nur-Sultan The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • St. Regis Astana Hotel
  • St. Regis Astana
  • Hotel The St. Regis Astana
  • St Regis Astana Nur Sultan
  • The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • The St. Regis Astana Hotel Nur-Sultan

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7 AM to 11 PM.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for KZT 15000.0 per day

Full breakfast is offered for an extra charge of KZT 14990 for adults and KZT 7495 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KZT 15000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The St. Regis Astana

  • Does The St. Regis Astana offer free cancellation for a full refund?
    Yes, The St. Regis Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The St. Regis Astana?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The St. Regis Astana?
    Yes, there's free self parking.
  • Is there a pool at The St. Regis Astana?
    Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
  • Are pets allowed at The St. Regis Astana?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The St. Regis Astana?
    You can check in from 3 PM - midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near The St. Regis Astana?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Astana-Nury (10-min walk), Hardees (12-min walk), and Kusselita (14-min walk).
  • Is airport shuttle service offered by The St. Regis Astana?
    Yes, an airport shuttle is available. The charge is KZT 15000 per vehicle one-way.
  • What is there to do at The St. Regis Astana and nearby?
    The St. Regis Astana has 2 bars, a spa, and an indoor pool, as well as a 24-hour health club, an arcade, and a garden.

Recent reviews

Exceptional 9,8 From 12 reviews

Exceptional 10,0
Amazing Hotel. All in top class Staff is professional and helpful Location is great
us3 night trip
Exceptional 10,0
One of the best properties!
Amazing hotel and service - would definitely stay there again!
Rahul, in2 night trip with friends
Exceptional 10,0
Exceeding your expectation
Amazing experience! Highly recommend for this hotel. Value for money choice
Frankie, hk7 night romance trip
Exceptional 10,0
Best hotel in Kazakhstan
The best hotel in Astana and now my favorite. Definitely will come back.
ie1 night family trip
Exceptional 10,0
Amazing 5 star hotel, 2 star location
Hotel and staff were amazing--they made us feel welcome from the minute we arrived and did everything in their power to make our stay enjoyable and memorable. Food choices in the hotel were excellent, the only drawback is the location. It is far away from anything and a car is definitely needed to venture out.
us4 night romance trip
Exceptional 10,0
Suveränt hotell.
Ett absolut topphotell. Suverän service. Rekommenderas verkligen!
Amalendu, se3 night business trip
Exceptional 10,0
Bruno, us2 night trip
Exceptional 10,0
us3 night trip
Very good 8,0
Kairat, ru1 night business trip
Exceptional 10,0
Kairat, ru1 night business trip

The St. Regis Astana