Hyatt Regency Changchun

Room is clean and nice as photo but service is a bit poor with no one help us to pick up luggage from taxi in such cold winter !

Very luxurious hotel. The service is excellent. Breakfast buffet is okay; the room service breakfast is a much better deal. The wake up call I had asked for did not occur. When I complained to the front desk, I was assured that the manager would investigate. I didn’t hear any updates though.

Location, view, service, all are excellent, value

I must say, it is my favorite lodging in Changchun. Compared to the shangri-la I prefer both the rooms and the quieter atmosphere. It is closer to the nightlife area of guilin. On the other hand for a Hyatt as well as the most expensive hotel in the city, I'd say they do the typical 90% is good enough. Focusing on the little things is important, but focusing on the unimportant things is far too little in this case. The staff is genuine and friendly. I stayed on the club level and while I was greeted with smiles I felt as if I was being watched and didn't belong. More than once, over attentive staff followed me around as I went from area to area making me feel as if they were concerned for the silverware in the lounge. Relax Hyatt staff, if I need something. I'll ask. If not, leave me to my own devices. Check in was fine. I was a bit early 1230pm so I waited in the lounge for my room to be prepped. Other than that check in was smooth enough. My room was prepaid, I think asking me to pay more than the room cost for a deposit was a bit rediculous but when I mentioned it, she lowered it by half without hesitation. The room was nice, real nice actually. Beds are comfy. But the ac on all 3 of my stays just won't go low. It's almost like a swamp cooler not an ac unit. I wasn't exactly hot, but I certainly wasn't comfortable either. Room service leaves much to be desired. In this area, they are indeed prompt. Wrong food, the food they did bring just simply isn't up to hyatt standard.

部屋が広くて値段の割によかった。上層階で夜景が綺麗だった。２人連れには丁度良かった。エアコンの設定がいまいち分かりにくい

This is good hotel and the best choice in Changchun . service is good , food is good , room is clean .

중국어를 하지 않는 사람이 장춘에 묵기 편한 호텔이었습니다. 호텔 스텝들이 대체적으로 영어를 잘 했고 친절하여서 머무는 동안 불편함이 없었습니다. 호텔 내 레스토랑이 두개여서 (하나는 조식 레스토랑, 하나는 중국 레스토랑) 장기 투숙시 좀 선택의 폭이 적은 것과 주변에 상가들이 부족한 부분 외에는 큰 불편은 없었습니다. 대각선 맞은편에 IFC 몰이 완공되고 나면 부족한 상가부분을 채워줄수 있을 듯합니다.

good service , good location , I will stay again .

因為出差到長春, 為了工作的地方選了長春凱悅, 地點方便, 環境不錯. 服務人員態度親切, 房間舒適, 空間很大, 下次會再入住.

very clean! I overheard from a local friend that it is the most recently built hotel. And as I heard, it is very clean and nice.