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View all photos for Superior Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Premium bedding, down duvets, pillow-top beds, minibar

Junior Room

  • 51 sq m
  • Sleeps 3
  • 1 King Bunk Bed

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

At a glance

Hotel size

  • 120 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Supervised childcare
  • Pool gate
  • Lifeguard on site

What to do

  • Fitness classes

Working away

  • 24-hour business center
  • 16 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height counter/sink
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Reviews

8,4

Very good

8,6/10

Cleanliness

8,8/10

Staff & service

8,4/10

Amenities

8,0/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

8/10 Very good

Great for safari start / end
Comfortable stay, great service. Very close to Wilson airport
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Piers, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lawrence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will return always!
Beautiful rooms, friendly staff (who knew my name!), and great location near to Wilson airport. The food is delicious!
Molly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Molly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 2-night trip
Verified Expedia guest review

6/10 Good

Tries to be high end but sadly falls short
Previously stayed in hotels in Nairobi centre but changed this year to be close to Wilson Airport. Considering it's owned by the recently elected president I expected better. The pre arrival information and check in were excellent (thank you Esther) but despite booking two rooms, each for 3 people, we only had 5 beds and 5 towels! An extra bed was produced but as it was close to midnight, and after a 9hr flight, it was an unnecessary issue to deal with. When the room was serviced the next day it was cleaned and the beds made but nothing was replenished so we had to ask for tea, milk, water etc. The pool area was poor with one grubby plastic sunbed so we had to take chairs from the courtyard restaurant to sit on and needed to ask twice for towels. The food was good and the evening meal and drinks reasonably priced but because there is no lounge, and we couldn't take the grandchildren into the bar area, the only option was to sit at a restaurant table for pre-dinner drinks. Sadly, on both evenings there were very noisy events going on into the small hours which echoed around the hotel however complaining about the wedding did appear to have some effect. However - credit where due - the evening after we'd checked out my daughter realised she'd left an expensive cardigan behind which was found and returned to her the following weekend - in two other Nairobi hotels lost property mysteriously disappeared so for ths I am grateful (Esther again I believe!). Not sure I'd stay there again
A, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Claims to be high end but falls short
Previously stayed in hotels in Nairobi centre but changed this year to be close to Wilson Airport. Considering it's owned by the recently elected president I expected better. The pre arrival information and check in were excellent (thank you Esther) but despite booking two rooms, each for 3 people, we only had 5 beds and 5 towels! An extra bed was produced but as it was close to midnight, and after a 9hr flight, it was an unnecessary issue to deal with. When the room was serviced the next day it was cleaned and the beds made but nothing was replenished so we had to ask for tea, milk, water etc. The pool area was poor with one grubby plastic sunbed so we had to take chairs from the courtyard restaurant to sit on and needed to ask twice for towels. The food was good and the evening meal and drinks reasonably priced but because there is no lounge, and we couldn't take the grandchildren into the bar area, the only option was to sit at a restaurant table for pre-dinner drinks. Sadly, on both evenings there were very noisy events going on into the small hours which echoed around the hotel however complaining about the wedding did appear to have some effect. However - credit where due - the evening after we'd checked out my daughter realised she'd left an expensive cardigan behind which was found and returned to her the following weekend - in two other Nairobi hotels lost property mysteriously disappeared so for ths I am grateful (Esther again I believe!). Not sure I'd stay there again
A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review