La Casa de Mama

Photo gallery for La Casa de Mama

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of La Casa de Mama

La Casa de Mama

3.5 star property
3.5-star inn with outdoor pool, near Plaza de La Paz

8,8/10 Fabulous

327 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Restaurant
  • Bar
Map
Guadalupe Victoria 56, Barrio La Merced, San Cristobal de las Casas, CHIS, 29240
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Plaza de La Paz - 1 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)

About this property

La Casa de Mama

La Casa de Mama offers an airport shuttle (available 24 hours) for MXN 800 per vehicle one way. Guests can indulge in massages and enjoy Mexican cuisine at Ave Maria, which is open for breakfast, lunch, and dinner. Other features of this Colonial inn include an outdoor pool, a bar/lounge, and a terrace. Fellow travelers love the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ave Maria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 120 for adults and MXN 100 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for MXN 250.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Mama Hotel Casa
Casa Mama Inn San Cristobal de las Casas
Casa Mama San Cristobal de las Casas
La Casa de Mama Inn
La Casa de Mama San Cristobal de las Casas
La Casa de Mama Inn San Cristobal de las Casas

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,2/10

Cleanliness

8,9/10

Staff & service

8,6/10

Amenities

9,1/10

Property conditions & facilities

9,0/10

Eco-friendliness

6/10 Good

Luis, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful Stay
Wonderful space and warm service. We travel with our daughter who loved the pool area. Would definitely recommend!
Zenia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely AMAZING
My husband and I stayed for 7 nights and it was not only an amazing room/location (very clean) but also an amazing service since my husband got a little sick from a side trip and the hotel owner Flor cooked him rice (twice!!) to make him feel better. We highly recommend the place for its unique charm & soul and cleanliness!
ROBERT, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful boutique Hotel with excellent service.
Friederich, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Joaquin, 1-night trip
Verified Hotels.com guest review

6/10 Good

It’s a very convenient location, very clean and the heated pool is nice. It would’ve been very helpful to know that the kitchen is close and they don’t serve breakfast as advertised or that the wifi is almost non existent in the rooms, you would need to be as close as possible to the reception in order to get wifi. Staff is friendly helpful
Catalina, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Saskia, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I really liked that this property was enclosed and felt very safe and secure. The owner of the hotel was very nice and accommidating. I would definately use this hotel again if I was to stay in San Cristobal.
Fidel, 14-night family trip
Verified Orbitz guest review

2/10 Poor

Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

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5-night family trip
Verified Expedia guest review