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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Princess Mundo Imperial

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco, GRO, 390890, Mexico

4-star hotel with full-service spa, connected to the convention center, near Playa Revolcadero
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nada limpio, mal servicio, viejo. Sep 25, 2020
  • Cleaning is good, there is no problem, they meets the recommended standards. Aug 25, 2020

Princess Mundo Imperial

from ZAR 1,670
  • Room, Garden View (Princesa)
  • Room, Ocean View (Princesa)
  • Junior Suite, Golf View (Pirámide)
  • Room, Golf View (La Perla)
  • Room, Ocean View (La Perla)
  • Room, Golf View (Piramide)
  • Room, Ocean View (Piramide)
  • Junior Suite, Ocean View (Piramide)
  • Junior Suite, Ocean View (Perla)
  • Junior Suite, Golf View (Perla)
  • Room, Golf View (King Pirámide)
  • Room, Ocean View (King Pirámide)
  • Room, Garden View (King Perla)
  • Room, Ocean View (King Perla)
  • Princesa Garden View King
  • Princesa Ocean View King

What’s around Princess Mundo Imperial

Landmarks

  • In Granjas del Marqués
  • Playa Revolcadero - 1 min walk
  • Majahua Beach - 2.8 mi / 4.5 km
  • Bahia de Puerto Marques - 3 mi / 4.8 km
  • El Revolcadero - 3.8 mi / 6.2 km
  • Papagayo Beach - 10.9 mi / 17.6 km
  • La Quebrada Cliffs - 12.5 mi / 20.2 km
  • Sinfonia - 13 mi / 20.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 1 011 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Children's club*

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 20 lbs)

Internet

  • Free WiFi in public areas

Transport

Parking

  • Self parking* on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Beach bar
  • 24-hour room service
Things to do
  • Beach cabanas (surcharge)
  • Beach towels
  • Number of outdoor pools - 5
  • Pool umbrellas
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 8
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Tennis lessons on site
  • Parasailing nearby
  • Water skiing nearby
Working away
  • Conference space
  • Conference space size (feet) - 125799
  • Conference space size (meters) - 11687
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1971
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Tlalli Clinica SPA has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Tavola Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Posadita - This poolside steakhouse specializes in international cuisine and serves brunch only. Open select days.

Beach Club - This beach restaurant specializes in seafood and serves lunch only. Open select days.

ChulaVista Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe Et Chocolat - This coffee shop specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Tennis lessons on site

Nearby

  • Parasailing nearby
  • Water skiing nearby

Princess Mundo Imperial’s small print

Also known as

  • Princess Mundo Imperial Hotel Acapulco
  • Princess Mundo Imperial Hotel Acapulco
  • Princess Mundo Imperial Hotel
  • Princess Mundo Imperial Acapulco
  • Princess Mundo Imperial
  • The Fairmont Acapulco Princess Hotel Acapulco
  • Fairmont Acapulco Princess
  • Acapulco Princess Hotel
  • Princess Mundo Imperial Hotel
  • Princess Mundo Imperial Acapulco

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: MXN 195 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Valet parking

Optional extras

Uncovered self parking costs MXN 195 per night

Rollaway beds are available for MXN 350.0 per night

Breakfast costs between MXN 325 and MXN 380 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 999 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Princess Mundo Imperial

  • Does Princess Mundo Imperial offer free cancellation for a full refund?
    Yes, Princess Mundo Imperial does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Princess Mundo Imperial currently open?
    The property is closed between April 05 and June 30.
  • What are the cleanliness and hygiene measures currently in place at Princess Mundo Imperial?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Princess Mundo Imperial?
    Yes. Self parking costs MXN 195 per night.
  • Is there a pool at Princess Mundo Imperial?
    Yes, there are 5 outdoor pools.
  • Are pets allowed at Princess Mundo Imperial?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Princess Mundo Imperial?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Princess Mundo Imperial?
    Yes, there are 5 onsite restaurants, featuring alfresco dining, Italian cuisine, and ocean views. Nearby restaurants include La Delizia Di Pinocchio (12-min walk), Texas Ribs La Isla (3.2 mi), and La Trainera (3.2 mi).
  • What is there to do near Princess Mundo Imperial?
    Recommended spots to visit include Playa Revolcadero (1-min walk) and Majahua Beach (2.8 mi), along with Bahia de Puerto Marques (3 mi) and El Revolcadero (3.8 mi).

Recent reviews

Very good 8,4 From 1 421 reviews

Poor 2,0
Did not like the service and the staff,many people on the beach is always bother with products
Princess, us5 night trip
Exceptional 10,0
The hotel has an excellent service and have applied all the sanity measures to provide a healthy service
LuisPAvel, us3 night family trip
Good 6,0
I loved the pyramid look-a-like building. The hotel was really nice looking and huge. The pools weren’t as clean as I would’ve liked but with people moving to
us3 night trip
Good 6,0
The service from all the staff (check in, waitress at restaurants, house keeping) was very poor. Not enought personel to service the pool Old property that has so much potential but in urgent need of updating the quality of the experience
us2 night trip
Very good 8,0
It’s a great place to stay, especially for Family
The hotel has been remodeled. It’s in great condition. The beach is spectacular, and the remodeled pools are great. The ones that have not been remodeled not so much. Food is good, but the restaurants get overwhelmed easily. Had to wait for 30 min to get a breakfast table in a buffet. All breakfast restaurants were the same.
pedro, mx2 night family trip
Good 6,0
Nice resort facilities, but rooms lack basic amenities like refrigerator and microwave. Check-in was horrific. Despite a 2-month advanced booking, they kept us standing around for half an hour because they were out of rooms. They were actually going to send us elsewhere, but I made a loud objection and they "found" a larger room.
Allen, us6 night family trip
Very good 8,0
I loved how spacious the room was and the wonderful view. The bed was super comfy. The room needs a mini refrigerator. Turning on the shower was awkward, you couldn’t not get sprayed by it when you engaged the shower head.
PatriciaMarie, us5 night trip
Poor 2,0
We order food from the pool and the food has no flavor. We also when to the restaurant buffet at 4:00 pm and by 5:00pm the server said we have eat as soon as we can because the restaurant close at 5:00pm. And everything is really nasty. I will Never stay at that hotel and I will not recommend to any of my friend and people I know.
Roberto, us1 night romance trip
Very good 8,0
Expedia reservation. I did one reservation for w nights and one payment. However, the Expedia system reserved 2 nights seperately so I have to do withbthe hotel 2 check-in and 2 check-out. I hope I will not have to change room on top of that.
ca1 night romance trip
Exceptional 10,0
Property was gorgeous. Room cleaning service a little spotty. First day they left no bottled water, but the second day they left three. Twice.no coffee left. And coffee maker makes too much noise. Why have an expresso maker and not a standard coffee maker
us2 night trip

Princess Mundo Imperial