All properties in Santos, Sao Paulo State, Brazil

Comfort Hotel Santos

3-star beach hotel with restaurant, near Santos Harbor

  • Free continental breakfast and free WiFi

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  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
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Avenida Rei Alberto I, 177 181, Santos, 11030-381, Brazil
  • Messy service. People giving wrong information more than twice. Horrendous room service.…

    Dec 30, 2020

  • Do Not recommend the hotel. Staff is not well informed and give wrong information all the…

    Dec 29, 2020

See all 121 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 161 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace

For families

  • Microwave
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Ponta da Praia
  • Santos Harbor - 17 min walk
  • Ponta da Praia Beach - 18 min walk
  • Beach Edge Gardens - 4 min walk
  • Fishing Museum - 6 min walk
  • Maritime Museum - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Twin Nao Fumante
  • Superior Queen Nao Fumante
  • Suite Superior Queen Nao Fumante
  • Suite Luxo Queen Nao Fumante


Avenida Rei Alberto I, 177 181, Santos, 11030-381, Brazil
  • In Ponta da Praia
  • Santos Harbor - 17 min walk
  • Ponta da Praia Beach - 18 min walk

What’s around


  • In Ponta da Praia
  • Santos Harbor - 17 min walk
  • Ponta da Praia Beach - 18 min walk
  • Beach Edge Gardens - 4 min walk
  • Fishing Museum - 6 min walk
  • Maritime Museum - 13 min walk
  • Aparecida Beach - 16 min walk
  • Embare Beach - 25 min walk
  • Praiamar Shopping Mall - 27 min walk
  • SESC Santos Conference Center - 28 min walk
  • Santo Antonio do Embare Basilica - 35 min walk

Getting around

  • Rio Grande da Serra Station - 56 min drive

At a glance

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 14 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets allowed (dogs and cats only)*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (BRL 26 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool

Working away

  • Business center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Year Built - 2015
  • Elevator
  • Rooftop terrace
  • Terrace


  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Portuguese

In the room

Home comforts

  • Air conditioning

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Microwave


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Jambu Essencial - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Comfort Hotel Santos
  • Comfort Santos
  • Comfort Hotel Santos Brazil
  • Comfort Hotel Santos Hotel
  • Comfort Hotel Santos Santos
  • Comfort Hotel Santos Hotel Santos

Optional extras

Valet parking costs BRL 26 per day

Pets are allowed for an extra charge of BRL 50 per pet, per stay

Service animals exempt from fees


Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Comfort Hotel Santos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 26 per day.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome. There's a charge of BRL 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
  • Yes, Jambu Essencial offers Brazilian cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include La Tratoria Trianon (4-min walk), J. Garcia Restaurante (4-min walk), and Oishi Gastronomia (5-min walk).
  • Comfort Hotel Santos has an indoor pool.
  • 8,0.Very good

    Good choice for a one night stay

    Sara, 1 night romance trip, Jun 8, 2019

    Verified guest review

  • 10,0.Exceptional

    Eu e minha namorada amamos

    Tiago, 1 night trip, Jun 26, 2021

    Verified guest review

  • 10,0.Exceptional


    Incrível, ótimo atendimento 😁

    Marcia, 1 night trip, Apr 23, 2021

    Verified guest review

  • 8,0.Very good

    Otimo Hotel

    Excelente Hotel, super recomendo! Pena nao poder usar a academia e a piscina devido a Pandemia.

    MARCELO, 5 night trip, Mar 19, 2021

    Verified guest review

  • 8,0.Very good

    The breakfast is very good and came on time. The check in was quickly. The room was new and good. The receptionist was simpatic

    1 night family trip, Mar 13, 2021

    Verified Expedia guest review

  • 10,0.Exceptional


    A estadia foi ótima, mas faltou somente o estacionamento como cortesia.

    Antonio C, 12 night trip, Mar 1, 2021

    Verified guest review

  • 10,0.Exceptional

    Hotel muito top, conforto para toda família ! Local muito agradável , funcionários atenciosos e prestativos. Único ponto ruim foi o refrigerador , que não cabe quase nada e não gela. Tirando isso excelente viagem 😃

    Erik, 2 night family trip, Feb 26, 2021

    Verified guest review

  • 10,0.Exceptional

    Excelente pelo preço! Equipe nota 10!

    Atendimento cordial. Houve um probleminha de água no banheiro e imediatamente nos ofereceram um upgrade ( que recusamos pois a questão foi resolvida). Café da manhã bem completo com todas as medidas de higiene relativas ao Covid. Pagamos por uma noite de quinta feira $ 180 reais. Preço muito justo pela qualidade da hospedagem (cama e enxoval excelentes), ducha perfeita. Localização muito boa, pertinho de um Pão de Açúcar minuto e a uns 200m de uma drogaria São Paulo e de um restaurante nordestino literalmente maravilhoso ( para quem gosta), bem estruturado e serve porções muito generosas. Rua tranquila, estacionamos na frente do hotel.

    Aureluce Franco Ferreira, 1 night family trip, Feb 11, 2021

    Verified guest review

  • 6,0.Good

    O apartamento é muito pequeno, os serviços estão reduzidos pela pandemia mas parecem excessivamente diminuídos. Café da manha sem graça nem variedade. O pessoal da recepção muito simpático.

    Renato, 4 night trip, Feb 9, 2021

    Verified guest review

  • 8,0.Very good

    Limpeza deixou a desejar

    Sempre me hospedo do hotel, e desta vez a acomodação estava suja, com cabelo de mulher no vidro do box, na parede do banheiro, no chão do quarto, assim que entramos, além do chão sujo parecendo que a dias não passavam um pano, eu nem quero pensar no estado dos lençóis e fronhas, se fora ou não trocados , além disso achei que o quarto estava mal preparado, como eu fiz a reserva um dia antes, poderia ter copos no que quarto para caso fosse nos servir de algo comprado e não te que ir até a recepção pra buscar uns descartáveis

    Valéria, 1 night trip, Feb 7, 2021

    Verified guest review

See all 121 reviews