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Comfort Hotel Santos

Photo gallery for Comfort Hotel Santos

Indoor pool
Indoor pool
Indoor pool
In-room safe, blackout drapes, free WiFi, bed sheets

Overview of Comfort Hotel Santos

Comfort Hotel Santos

3.0 star property
Beach hotel in Santos with restaurant and bar/lounge

8,6/10 Fabulous

402 verified guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381

Room options

About this area

What's nearby

  • In Ponta da Praia
  • Santos Harbor - 5 min drive
  • Pitangueiras Beach - 34 min drive

Getting around

  • Rio Grande da Serra Station - 56 min drive


  • La Tratoria Trianon - 4 min walk
  • J. Garcia Restaurante - 4 min walk
  • Oishi Gastronomia - 5 min walk
  • Capitães Gastronomia - 6 min walk
  • Churrascaria Tertúlia - 7 min walk

About this property

Comfort Hotel Santos

Take in the views from the rooftop terrace when you stay at Comfort Hotel Santos. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jambu Essencial, which serves Brazilian cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace.


English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms
  • Arranged over 14 floors


  • Check-in time starts at 4:00 PM
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets allowed (dogs and cats only, up to 26 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured covered onsite valet parking (BRL 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Business center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Built in 2015
  • Rooftop terrace
  • An indoor pool


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking


  • English
  • Portuguese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Microwave


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Jambu Essencial - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 153 per pet, per night


  • Covered valet parking costs BRL 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos

Frequently asked questions

Does Comfort Hotel Santos offer free cancellation for a full refund?
Yes, Comfort Hotel Santos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Comfort Hotel Santos?
As of 03 February 2023, prices found for a 1-night stay for 2 adults at Comfort Hotel Santos on 06 March 2023 start from R1 198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Comfort Hotel Santos?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Hotel Santos?
Yes, there's an indoor pool.
Are pets allowed at Comfort Hotel Santos?
Yes, cats and dogs are welcome, with a maximum weight of 26 lbs per pet. There's a charge of BRL 153 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Hotel Santos?
Yes. Valet parking costs BRL 30 per day.
What are the check-in and check-out times at Comfort Hotel Santos?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Comfort Hotel Santos and nearby?
Comfort Hotel Santos has an indoor pool.
Are there restaurants at or near Comfort Hotel Santos?
Yes, Jambu Essencial offers Brazilian cuisine. Nearby restaurants include La Tratoria Trianon (4-min walk), J. Garcia Restaurante (4-min walk), and Oishi Gastronomia (5-min walk).
What's the area around Comfort Hotel Santos like?
Comfort Hotel Santos is a short 17-minute walk from Santos Harbor and 18 minutes' walk from Ponta da Praia Beach.







Staff & service




Property conditions & facilities




10/10 Exceptional

people are so friendly and prompt to help you when you need. That's my third time in this hotel. Will come back again
Rick, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Nice staff ( very accommodating); willingness to help with a big smile in their faces!
FERNANDO, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location at a fair price
Very friendly staff , excellent breakfast , the installations are a little dirty and not very well maintained , but overall it an excellent cost benefit
Andre, 2-night family trip
Verified guest review

4/10 Fair

Do NOT recommend
Do Not recommend the hotel. Staff is not well informed and give wrong information all the time. The food is horrendous! Tv dinner room service with horrible food! Served freeze burned ice cream that was crumbly and made me almost choke on it! Old bread served at breakfast. Egg shells in the breakfast scrumbled eggs. Old used mask found under my bed indicating the cleaning service was not professional! Dirty bed sheets with holes on it. Bad sound insolation between rooms! Could hear the neighbors snoring loudly during the night! No iron to press my clothes. No bellboy to carry the luggage to the room. The only good things about this hotel is the location, bottled water at breakfast, and excellent air conditioning.
4-night family trip
Verified guest review

4/10 Fair

Messy service. People giving wrong information more than twice. Horrendous room service. TV dinner in a very thin tin foil partitioned tray. Plastic fork and knife. The beef was the hardest piece of meat I have ever had!
David, 3-night family trip
Verified guest review

10/10 Exceptional

DEBORA, 2-night family trip
Verified guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Good choice for a one night stay
Sara, 1-night romance trip
Verified guest review

8/10 Very good

Close walk to all of Santos Beach areas
One disappointment for me a British Older man was the lack of Kettle in the Room to make a cup of Tea. This is as far as I'm concerned a must, but on telling the staff all they could say was go to the restaurant and they will boil you some water!!! Not good enough !! Not open at 5am !!
George, 4-night romance trip
Verified Expedia guest review