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All properties in Asheville, North Carolina, United States of America
1 room, 2 adults

Hyatt Place Asheville/Downtown

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
199 Haywood St, Asheville, NC, 28801, United States of America

Mountain hotel with indoor pool, near Asheville Convention and Visitors Bureau
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Followed Covid safety standards, great rooftop bar, and downtown. You should note that…Sep 16, 2020
  • The hotel room was layed out in a way so that we both had to crook our necks to the far…Sep 13, 2020

Hyatt Place Asheville/Downtown

from ZAR 2,337
  • Room, 1 King Bed with Sofa bed
  • Room, 1 King Bed with Sofa bed (High Floor)
  • Room, 1 King Bed with Sofa bed, Accessible, Bathtub
  • Room, 2 Queen Beds and Sofa Bed
  • Room, 2 Queen Beds and Sofa Bed (High Floor)
  • Room, 2 Queen Beds and Sofa Bed, Accessible, Bathroom
  • Suite, 1 King Bed
  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
  • Room, 1 King Bed
  • Studio Suite, 1 King Bed with Sofa bed, Accessible
  • Suite, 1 King Bed with Sofa bed, Mountain View (Bridal Suite)
  • Suite, 1 King Bed with Sofa bed, Multiple View (Groom Suite)
  • Room, 1 King Bed with Sofa bed, View

What’s around Hyatt Place Asheville/Downtown

Landmarks

  • In Downtown Asheville
  • Asheville Convention and Visitors Bureau - 2 min walk
  • Basilica of Saint Lawrence - 4 min walk
  • Grove Arcade - 5 min walk
  • Downtown Market Asheville - 7 min walk
  • Altamont Theater - 10 min walk
  • Asheville Art Museum - 12 min walk
  • New Belgium Brewing Company - 24 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves light fare only.

Hyatt Place Asheville/Downtown’s small print

Also known as

  • Hyatt Place Asheville/downtown Hotel Asheville
  • Hyatt Place Asheville/downtown Hotel
  • Hyatt Place Asheville/downtown Asheville
  • Hyatt Place Asheville/downtown
  • Hyatt Asheville Asheville
  • Hyatt Place Asheville/Downtown Hotel
  • Hyatt Place Asheville/Downtown Asheville
  • Hyatt Place Asheville/Downtown Hotel Asheville

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 16.00 per night

Valet parking costs USD 16.00 per night

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Place Asheville/Downtown

  • Does Hyatt Place Asheville/Downtown offer free cancellation for a full refund?
    Yes, Hyatt Place Asheville/Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hyatt Place Asheville/Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt Place Asheville/Downtown?
    Yes. Self parking costs USD 16.00 per night. Valet parking costs USD 16.00 per night.
  • Is there a pool at Hyatt Place Asheville/Downtown?
    Yes, there's an indoor pool.
  • Are pets allowed at Hyatt Place Asheville/Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hyatt Place Asheville/Downtown?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hyatt Place Asheville/Downtown?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Chorizo (5-min walk), Laughing Seed (6-min walk), and Zambra (6-min walk).
  • What is there to do near Hyatt Place Asheville/Downtown?
    Recommended spots to visit include Asheville Convention and Visitors Bureau (2-min walk) and Basilica of Saint Lawrence (4-min walk), along with Grove Arcade (5-min walk) and Downtown Market Asheville (7-min walk).

Recent reviews

Fabulous 8,8 From 993 reviews

Exceptional 10,0
convenient
Stayed for 2 nights and everything went smoothly they even supplied free breakfast which came in handy on our last morning. Close to the heart of downtown
Ken, us2 night family trip
Exceptional 10,0
Walk Around Asheville
Great location. It was very easy for us to walk to all the spots in Downtown Asheville.
Deborah, us3 night trip with friends
Exceptional 10,0
Very clean. Walking distance to downtown. beautiful room.
us1 night family trip
Good 6,0
Totally Disappointed
My husband and I were very disappointed with the cleanliness. Our room floor and carpet were dirty upon arrival. We never reported it because we were too tired after driving 14 1/2 hours. The next day we got back to our room at 4:30 pm to find that our room was not serviced. Upon calling to find out why, they told us that’s stays of 3 days or less do not receive room service. We had to call and ask them to pick up our garbage, leave fresh towels, coffee cups, etc. Why inconvenience the customer? Obviously, I don’t need to say more about their cleanliness.
Maylen, us3 night trip
Exceptional 10,0
Friendly staff and strong COVID precautions
We had to make a last minute reservation when our other plan for accommodations fell through. We were a little apprehensive about selecting a hotel, looking for somewhere with strong rules in place to protect against covid-19 transmission. We were happy to see the list of the Hyatt's covid precautions on hotels.com, and we were very relieved once we got to the property. Everything was very clean, and the staff took all the safety precautions seriously. There were never too many people crowded in any particular place, and everyone wore a mask. Beyond that, the staff was really friendly and helpful in recommending places to visit in and around Asheville. I'd definitely recommend staying here and would stay again myself if I'm ever back in the area.
us4 night trip with friends
Exceptional 10,0
Incredible!!!!! From the moment I stepped in to the second I left. The staff made me feel like family. Thank you Andrew, Michelle and the nice professional female that checked me in Friday night. Love y’all.
douglas, us2 night trip
Exceptional 10,0
Nice and clean
Hotel was nice and clean staff was very informative. Complimentary water is a nice touch and very informative room was a little different then I had imagined How ever it was nice I enjoyed The view. The bar was closing at 10pm how ever that maybe just a covid issue.. I travel often and I would certainly recommend the hotel
Lanai, us1 night trip
Exceptional 10,0
amazing view from the rooms and roof top bar/restaurant they also did a great job for making us feel safe during covid-19/ social distancing requirements
thomas, us2 night family trip
Exceptional 10,0
Great place to stay!
Great location, walkable to all of downtown. Views of the mountains with clean, spacious rooms. Check in was friendly! Did not have a good experience at rooftop restaurant however.
Nicola, us1 night family trip
Exceptional 10,0
clean
Clean and comfortable. Taking conscientious Covid precautions- we felt very safe. Curtains replaced by blinds you can raise and lower. White noise machine. Breakfast is done well: coffee/tea, bag containing an apple and danish or muffin, you can have the option of oatmeal, breakfast sandwich, juice and other things.
Mary, us1 night trip

Hyatt Place Asheville/Downtown

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