Best Western Plus Gran Marques

Photo gallery for Best Western Plus Gran Marques

Primary image
Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes
Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes
Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes
Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Overview of Best Western Plus Gran Marques

Best Western Plus Gran Marques

3.0 star property
City-center Toluca hotel with restaurant

6,2/10 Good

111 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Restaurant
  • 24/7 front desk
The price is R819
Price available on 2022/10/09
Map
Paseo Tollocan No. 1046, Metepec, Toluca, MEX, 50090
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Business center
  • 24-hour front desk
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Porter/bellhop
  • Banquet hall
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • Heart of Toluca
  • Centro Dinámico Pegaso - 23 min drive
  • Nevado de Toluca National Park - 70 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive

About this property

Best Western Plus Gran Marques

3-star hotel in the city center
Best Western Plus Gran Marques provides amenities like a business center and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Free newspapers, multilingual staff, and a banquet hall
  • A 24-hour front desk, smoke-free premises, and an elevator
Room features
All 24 rooms have amenities such as free WiFi, safes, and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Languages

  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Dinastia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca

Frequently asked questions

Does Best Western Plus Gran Marques offer free cancellation for a full refund?
Yes, Best Western Plus Gran Marques does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Gran Marques?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Gran Marques on 09 October 2022 start from R819, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Gran Marques?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plus Gran Marques?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Plus Gran Marques?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Best Western Plus Gran Marques?
You can check in from 3:00 PM - anytime. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Best Western Plus Gran Marques and nearby?
Recommended spots to visit include San Carlos Golf Club (2.7 mi) and The Cosmovitral (6.1 mi), along with Las Americas Plaza (6.4 mi) and Galerias Metepec Shopping Center (6.9 mi).
Are there restaurants at or near Best Western Plus Gran Marques?
Yes, La Dinastia offers international cuisine. Nearby restaurants include Fisher’s (4-min walk), La Sonora Botanera (13-min walk), and María Argentina (13-min walk).
What's the area around Best Western Plus Gran Marques like?
Best Western Plus Gran Marques puts you in the heart of Toluca. Popular attractions include Galerias Metepec Shopping Center, which is 22 minutes away by car.

Overall score and ratings

6,2

Good

7,2/10

Cleanliness

7,0/10

Staff & service

6,2/10

Amenities

6,2/10

Property conditions & facilities

7,4/10

Eco-friendliness

10/10 Exceptional

The included breakfast was good. Great staff.
Argelia, 1-night family trip
Verified Expedia guest review

2/10 Poor

Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.
Evaristo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
The business center was not working so I couldn't take a conference on those days. Everything else was very good!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Quite fine for the price, everyone was very kind. There is only missing a business center, I couldn't take a work conference.
Leonardo, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not recommendable.
Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.
Verified Expedia guest review

4/10 Fair

Ok at best
The good: Its clean, nice building, good design, good location. The Bad: No central heating! I went on Jan 4 which is cold temperatures in Toluca especially during the night and mornings. The only heating available was a portable heater and, at least in my room, did not heat enough to feel comfortable. Overall it's a nice little hotel, where if you need a very basic place to rest your head at night passing through it could be ok, but not for a vacation stay especially with children.
Verified Orbitz guest review

4/10 Fair

Stranded in Toluca
It was late at night when I checked in and the staff was great, however the room was outdated, the beds were hard as a rock and I was concerned there were bedbugs. Would not recommend to stay there.
Verified Orbitz guest review

8/10 Very good

Recomendable para estancias de trabajo.
El hotel para nosotros está en una ubicación adecuada, la habitación es amplia, el wifi llega con buena intensidad, las amenidades que tiene nos parecen bien: cafetera, agua, café, té, azúcar; la limpieza está bien, el personal es muy amable y servicial. Lo malo: los pasillos son angostos, pero bueno ya no se pueden mejorar dado la estructura del hotel; el estacionamiento está sucio y estrecho; no hay elevador, por lo que fue una incomodidad para nosotros que viajamos con una persona de la tercera edad.
LEOPOLDO ROLANDO, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

No me respetaron la reservación y me cobraron en efectivo cuando ya lo había pagado en la aplicación el servicio
daniel, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jazmin, 1-night trip
Verified Hotels.com guest review