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Arenal Observatory Lodge & Spa

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Terrace/patio
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Standard Room, 2 Queen Beds | Balcony

Overview of Arenal Observatory Lodge & Spa

Arenal Observatory Lodge & Spa

3.0 star property
Family-friendly lodge with spa, near Arenal Volcano National Park

9,4/10 Exceptional

577 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
22 km Oeste de la Fortuna de San Carlos, 1.7 km del Volcán Arenal, La Fortuna, Alajuela, 21007

Room options

About this area

What's nearby

  • In a national park
  • Arenal Volcano National Park - 17 min drive
  • Tabacon Hot Springs - 27 min drive
  • Arenal Volcano - 46 min drive

Getting around

  • La Fortuna (FON-Arenal) - 50 min drive
  • Juan Santamaria Intl. Airport (SJO) - 152 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Pizza John Jardín Escondido - 15 min drive
  • El Novillo Del Arenal - 18 min drive
  • Altamira - 23 min drive
  • Benedictus - 24 min drive
  • Restaurante y Pizzeria Vagabondo - 27 min drive

About this property

Arenal Observatory Lodge & Spa

Arenal Observatory Lodge & Spa offers an airport shuttle (available 24 hours) for USD 170.00 per vehicle one way. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at El Jilguero, which is open for breakfast, lunch, and dinner. Other features of this Colonial lodge include an outdoor pool, a bar/lounge, and a spa tub. The pool and location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/rentals
  • Foosball
  • Table tennis
  • Bicycle rentals nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Ziplining nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No elevator (single level property)
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Yard

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Shared accommodations
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

El Jilguero - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 170.00 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>This property uses eco-friendly cleaning products. </p><p>Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and cash.</p>

Also known as

Arenal Observatory Lodge La Fortuna
Arenal Observatory Lodge
Arenal Observatory La Fortuna
Arenal Observatory
Arenal Observatory Hotel La Fortuna De San Carlos
Arenal Observatory & Fortuna
Arenal Observatory Lodge & Spa Lodge
Arenal Observatory Lodge & Spa La Fortuna
Arenal Observatory Lodge & Spa Lodge La Fortuna

Frequently asked questions

Does Arenal Observatory Lodge & Spa offer free cancellation for a full refund?
Yes, Arenal Observatory Lodge & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arenal Observatory Lodge & Spa?
As of 07 February 2023, prices found for a 1-night stay for 2 adults at Arenal Observatory Lodge & Spa on 17 February 2023 start from R2 064, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arenal Observatory Lodge & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Arenal Observatory Lodge & Spa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Arenal Observatory Lodge & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Arenal Observatory Lodge & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Arenal Observatory Lodge & Spa?
Yes, an airport shuttle is available. The charge is USD 170.00 per vehicle one way.
What are the check-in and check-out times at Arenal Observatory Lodge & Spa?
You can check in from 3 PM - 10 PM. Check-out time is noon.
What is there to do at Arenal Observatory Lodge & Spa and nearby?
Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Arenal Observatory Lodge & Spa also has an outdoor pool and a garden.
Are there restaurants at or near Arenal Observatory Lodge & Spa?
Yes, El Jilguero offers international cuisine. Nearby restaurants include Pizza John Jardín Escondido (4.4 mi), El Novillo Del Arenal (6.9 mi), and Altamira (9.4 mi).
Does Arenal Observatory Lodge & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
What's the area around Arenal Observatory Lodge & Spa like?
Arenal Observatory Lodge & Spa is located a short 15-minute walk from Chato Volcano. Travelers give top marks for the lodge's prime location.

Reviews

9,4

Exceptional

9,5/10

Cleanliness

9,5/10

Staff & service

9,2/10

Amenities

9,3/10

Property conditions & facilities

9,8/10

Eco-friendliness

Reviews

8/10 Very good

The view from the room was fantastic. It was really wonderful to wake up to the volcano. The staff is friendly and the breakfast was always great. The grounds is also very pretty with many different trails and a lot of different birds and flowers to look at.
Talia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Mountain Property isolated from the busy town
We would come back again, but for multiple nights to enjoy the hiking and views more directly on the property. The lodge is a quick 25 minutes from La Fortuna, so you can choose to base from the lodge and avoid the more basic hotel options unless you are seeking the resort properties with onsite hot springs.
Jeffrey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, beautiful place
We took advantage of the guided walks from the lodge. Our guide for both walks was Christian who did a fabulous job. Very knowledgeable. We also arranged for a bird walk but were sick the morning of the walk. Jack worked very hard to arrange another walk on a later day. He arranged a walk guided by Nestor who was an awesome bird guide. We saw 66 different birds in the two hour walk. Only downside was we were not told we needed reservations to eat breakfast and dinner which made for awkward moments when we arrived at the restaurant.
Marlene, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Pre-Thanksgiving stay
Room was much smaller than it appeared in photos which was tough for four people but the staff and food made up for anything the room lacked. Dinner was expensive $150-$200 but very good. The night walk was a lot of fun. Our guide was fabulous. Smoothies were yummy. My guys enjoyed their spa treatments but they did not expect to be in a room together. A bit awkward for 16 & 26 year olds. The road to the resort to unpaved and really rough. Go slow.
Susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and wonderful staff. The grounds are immaculate and the eco diversity is top notch! You don’t have to go far for trails. We were so close to the volcano! Pretty far from the town and other activity, but that didn’t bother us.
karen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a truly unique and amazing place this is! We chose the volcano view room and it was absolutely stunning. We woke up each morning to the amazing view and an incredible number of tropical birds, Tucans, Parrots, Oropendola....entertaining us during our morning coffee. The property was amazing, the hiking trails are well maintained and inviting with the best viewing of wildlife we saw anywhere we went. The guided walks were amazing and the guides were fantastic. The food in the restaurant was delicious and the staff could not have been more friendly and accomodating. I highly recommend Arenal Observatory Lodge for the best experience in the Arenal area. THANKS to all there for making our vacation better than we expected!!!
Martin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Once in a lifetime experience. Wake up to birds, monkeys, and a beautiful view.
Nathalia, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Absolutely incredible!
Arenal Observatory is amazing! We made it to Arenal hours before check-in time and Jack was so kind - he gave us our cards for pool towels, a map of the property, all the information we needed to explore until the restaurant was open for lunch. And the restaurant - incredible views and delicious food! The grounds are beautiful and full of wildlife. We saw coatis, spider and white faced capuchin monkeys, toucans, agoutis, and I don't know how many other kinds of birds and butterflies. We swam in the pool, took a hike to the waterfall and hanging bridge, and woke up to amazing views of the volcano. Next time we come back to Costa Rica we will be staying here!
Jessica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent! I normally don’t give reviews but this hotel deserves one. We were amazed with the volcano’s view, the trails and waterfall. We saw so many birds and animals and the service was great too. Nice and friendly people ready to assist you in anyway possible. The restaurant has good food too.
Nancy, 2-night trip
Verified Hotels.com guest review