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Hotel Riu Plaza New York Times Square

4-star hotel with restaurant, near Times Square

  • Free buffet breakfast and free WiFi in lobby
From
ZAR 2,872

Image gallery

  • Deluxe Room, 1 King Bed with Sofa bed (B2C) - Guest Room
  • Deluxe Room, 1 King Bed with Sofa bed (B2C) - Guest Room
  • Presidential Suite - Living Room
  • Presidential Suite - Living Room
  • Deluxe Room, 1 King Bed with Sofa bed (B2C) - Guest Room
Deluxe Room, 1 King Bed with Sofa bed (B2C) - Guest Room. Image 1 of 92.
1 / 92Deluxe Room, 1 King Bed with Sofa bed (B2C) - Guest Room
8,8.Fabulous.
  • I was concerned about a few negative reviews but are glad to say they are unwarranted.…

    Sep 28, 2018

  • The stay was fine. Service was very good. Only covid protocol was face mask in the lobby.

    Jun 8, 2021

See all 2,198 reviews

Official standards

This property advises that it adheres to Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 647 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Business center
  • Terrace

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Midtown
  • Times Square - 3 min walk
  • Broadway - 5 min walk
  • Central Park - 13 min walk
  • Rockefeller Center - 13 min walk
  • Macy's - 15 min walk

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Enter dates for 2 guests

  • Deluxe Room, Multiple Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Double Beds
  • Executive Room, 1 King Bed
  • Family Suite
  • Junior Suite, 1 King Bed
  • Presidential Suite
  • Deluxe Hotwire ROH

Location

  • In Midtown
  • Times Square - 3 min walk
  • Broadway - 5 min walk

What’s around

Landmarks

  • In Midtown
  • Times Square - 3 min walk
  • Broadway - 5 min walk
  • Central Park - 13 min walk
  • Rockefeller Center - 13 min walk
  • Macy's - 15 min walk
  • Museum of Modern Art - 16 min walk
  • Empire State Building - 20 min walk
  • Bloomingdale's - 30 min walk
  • Statue of Liberty - 9.2 mi / 14.8 km

Getting around

  • LaGuardia Airport (LGA) - 25 min drive
  • John F. Kennedy International Airport (JFK) - 38 min drive
  • Liberty Intl. Airport (EWR) - 31 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • New York Penn Station - 15 min walk
  • New York W 32nd St. Station - 19 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • 49th St. Station - 5 min walk
  • 50 St. Station (Broadway) - 9 min walk
  • 50 St. Station (8th Av.) - 9 min walk

At a glance

Hotel size

  • This hotel has 647 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Parcel deliveries will be accepted only for guests up 3 days prior to a guest's arrival. The property will charge a fee for each package. The hotel cannot be held responsible for lost or damaged goods.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Parking

  • 24-hour offsite parking within 0.2 mi (USD 35 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Theater Buffet - Onsite buffet restaurant.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • RIU Plaza New York Times Square Hotel
  • RIU Plaza New York Times Square
  • Riu Plaza York Times Square
  • RIU Plaza New York Times Square
  • Riu Plaza Manhattan Times Square
  • Hotel Riu Plaza New York Times Square Hotel
  • Hotel Riu Plaza New York Times Square New York
  • Hotel Riu Plaza New York Times Square Hotel New York
  • RIU Plaza Hotel
  • RIU Plaza

Optional extras

Parking is available offsite and costs USD 35 per day (0.2 mi away; open 24 hours)

Policies

This property uses a grey water recycling system.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 21.80 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Riu Plaza New York Times Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant, The Theater Buffet. Nearby restaurants include Patzeria Family & Friends (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
8,8.Fabulous.
  • 6,0.Good

    Not the best choice

    The hotel is in a great location a block away from Times Square. The staff was very friendly and attentive. Breakfast is included and due to covid, they have pre-packaged service which works quite well. The hotel itself, though, is standard at best. The room was tiny with the very minimal of amenities. It felt like a high rise motel. The corridors are tight and reek of Marijuana. We could hear guests in their rooms as we walked through. The whole thing felt like a transitional living building. Some of the rooms had doorbells on them, so I'm assuming they are folks with transitional housing. Some of the clientele seemed to corroborate this theory, too. The room and halls were very much decorated like a government run facility. It was very disappointing considering the lobby and exterior don't give that vibe at all. If you are only looking for a place near Times Square with no parking, then this could be your place. In the future, I will look to other places before coming back to this one.

    2 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice location and nice hotel.

    Nice location and nice hotel. The RIU Plaza New York Times Square was built in the past few years; so, I wasn't expecting the standard king room to be so small and the bathroom doesn't have much privacy. Every movement in the shower can be seen as a silhouette. Hotel is on Restaurant Row. Currently no room service since room service only every 3 days and I was there for 3. Had to call for towels, tp, and shampoo. I could always smell pot in my 11th floor room from what I could only guess was the room next door.

    3 night trip with friends, Jun 4, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Air conditioner was blowing warm air. It was very hot out, took 2 visits from maintenance until they got it figured out.Other than that hassle things were good!

    joseph, 2 night trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Don't stay here.

    Clean, mostly nice staff (snippy manager an exception). Food acceptable, but not more. Little selection. If you want no clock, no radio, no room cleaning, no comfortable chair (but then the room was so small it could not hold a real chair), no room service (despite their website), this is your place. I'd rather sleep on a sewer grate.

    Bruce, 2 night business trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great place

    Nice place to stay.great location. If we come back to new york we will be staying here..the only thing i would like to see is a microwave in the room..besides that 9.8 out of a 10 rating from us.

    donald, 5 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Overall the stay was great. Love the area, the hotel outside and lobby are classy. However, the rooms are not that classy nor invite. It was plain with almost outdated stuff. The hallways of the floors are bare and looks like a host

    Ileana, 3 night family trip, May 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Convenient location, great value

    Great location - only a few mins walking distance from Times Square and Subway. Safe area. Great city view from our room on 25th floor. Having breakfast included was very convenient too (due to Covid it was a pre-packaged bag per guest and you could eat in outdoor courtyard or bring to your room. Rooms not big but sufficient for us (family with 2 little kids).

    Kirstin, 2 night family trip, May 24, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice hotel with a great location and staff.

    Maybe it was due to Covid, but the room was never cleaned during our 3 days. I separate waste bin for recyclables would have been nice too.

    Kathleen, 3 night family trip, May 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great people and service

    Service was great, great organization for breakfast, people at lobby offered very useful help and customer service with great attitude

    4 night family trip, May 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel and staff

    This hotel was amazing! The free breakfast was very good with lots of options to choose from and plenty of food. When we went it was bagged and we would take it to our rooms to eat. The line was long but the staff was very organized and the line moved fast. The hotel was very classy and seemed very new. Our room was very clean looked just like it was pictured. One night someone next to us was smoking pot and the smell was coming from the vents into our room. My little girls were dying because it stunk so bad. We called the lobby and let them know and immediately they were up there fixing the problem. This was a great place to stay and we would stay here again!

    Myra, 4 night family trip, May 17, 2021

    Verified Hotels.com guest review

See all 2,198 reviews