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Shangri-La Hefei

Photo gallery for Shangri-La Hefei

Exterior
Indoor pool
Indoor pool
Premier Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe
Premier Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Overview of Shangri-La Hefei

Shangri-La Hefei

5.0 star property
Luxury hotel with spa, near Anhui Museum
8,4 out of 10 Very good
8,4/10 Very good

27 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
No. 256 Suixi Road, Luyang District, Hefei, Anhui, 230041
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Babysitting services
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Luyang District

Getting around

  • Hefei (HFE-Xinqiao Intl.) - 45 min drive
  • Hefei South Railway Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • 寿州土菜馆 - 4 min walk
  • Oops Cake - 10 min walk
  • 合肥九溪江南大酒店 - 5 min walk
  • 星巴克 - 10 min walk
  • 江淮面包 - 4 min walk
Map

About this property

Shangri-La Hefei

Shangri-La Hefei offers an airport shuttle (available 24 hours) for CNY 600 per vehicle one-way. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Cafe Wan, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting
  • Supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Supervised childcare

Working away

  • Business center
  • 9 meeting rooms
  • Conference space (30882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Cafe Wan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Yang Zi Xuan - This restaurant specializes in local cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 3 and 12 costs CNY 600 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Hefei
Shangri-La Hefei
Shangri-La Hotel Hefei China - Anhui
Shangri-La Hefei Hotel
Shangri-La Hefei Hefei
Shangri La Hotel Hefei
Shangri-La Hefei Hotel Hefei

Frequently asked questions

Does Shangri-La Hefei offer free cancellation for a full refund?
Yes, Shangri-La Hefei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Hefei?
As of 05 June 2023, prices found for a 1-night stay for 2 adults at Shangri-La Hefei on 02 July 2023 start from R2 088, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Hefei?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Hefei?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Shangri-La Hefei?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Hefei?
Yes, there's free self parking.
Is airport shuttle service offered by Shangri-La Hefei?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Hefei?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Shangri-La Hefei and nearby?
Shangri-La Hefei has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Shangri-La Hefei?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Shangri-La Hefei like?
Shangri-La Hefei puts you in Luyang District, in the heart of Hefei. Popular attractions include Anhui Museum, which is 4 minutes away by car.

Reviews

8,4

Very good

8,9/10

Cleanliness

8,2/10

Staff & service

8,0/10

Amenities

8,6/10

Property conditions & facilities

Reviews

4/10 Fair

Nawaf, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Alex, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and good service
Yuk Fung, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good housekeeping and friendly staff. Good breakfast spread. No USB connection points for charging mobile devices. No wires provided for charging devices. Need to be more modern and keep up with times.
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
It’s truly five stars hotel. I have returned to this hotel several times and will certainly continue coming back.
Xiuyan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was very pleasant and enjoyable with the hallmark that comes with a first class hotel
CHUA SONG, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Really good experience stay here except waiting 1:30hours for check in.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review