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1 room, 2 adults
Town house

Novella House

Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Elevator
  • Free WiFi
  • Offsite parking discounted rates available
Via del Porcellana 53, Florence, Firenze, 50123, Italy

City-center townhouse, steps from Basilica of Santa Maria Novella
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Elevator
    • Free WiFi
    • Offsite parking discounted rates available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very nice property. Situated in an ideal location with only short walk to all tourist…Feb 2, 2020
  • My fave place in Florence. I feel like a resident when I'm there. Spacious, clean, lots…Dec 16, 2019

Novella House

from ZAR 1,299
  • Double Room
  • Superior Twin Room
  • Superior Triple Room
  • Apartment
  • Family Apartment

What’s around Novella House

Landmarks

  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 10 min walk
  • Piazza della Signoria - 11 min walk
  • Ponte Vecchio - 11 min walk
  • Piazza del Duomo - 11 min walk
  • Palazzo Vecchio - 12 min walk
  • Uffizi Gallery - 13 min walk
  • Pitti Palace - 14 min walk

Getting around

  • Peretola Airport (FLR) - 21 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 7 min walk
  • Florence Santa Maria Novella Station - 7 min walk
  • Porta al Prato Station - 13 min walk
  • Cascine Station - 19 min walk

At a glance

Key facts

Size

  • 9 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 8:30 PM - 7:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1700
  • Elevator
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Novella House’s small print

Also known as

  • Novella House Condo Florence
  • Novella House Condo
  • Novella House Florence
  • Novella House
  • Novella House Florence
  • Novella House TownHouse
  • Novella House TownHouse Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

Late check-in between 7:30 PM and 8:30 AM can be arranged for an extra charge of EUR 30

Rollaway beds are available for EUR 15.0 per night

Cribs/Infant beds are available for EUR 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novella House

  • Does Novella House offer free cancellation for a full refund?
    Yes, Novella House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novella House?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novella House?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at Novella House?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novella House?
    You can check in from 3 PM - 7 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Novella House?
    Yes. Nearby restaurants include "Il Latini" Restaurant (4-min walk), Trattoria Marione (4-min walk), and Cicalone (4-min walk).

Recent reviews

Superb 9,0 From 70 reviews

Exceptional 10,0
Very accommodating and friendly!! Apartment was very clean
Nolan, us1 night trip with friends
Good 6,0
Disappointing room, location &helpful service good
A good location and very helpful service. We were disappointed in the "Superior Triple Room" with city views however. The website shows a room bathed in light, while the reality is that it was quite dark with windows onto the shaded narrow street. The "bathroom" is the size of a cupboard with a toilet and washbasin. The shower is separate. It did the job but all in all, the marketing does not portray the reality.
gb3 night family trip
Exceptional 10,0
maz
Beautiful room, very clean and relaxing. Smooth transition checking in and checking out. It’s also very close to the train station! Only stayed in Florence one night, but Novella House made me wish I stayed longer!
Joy, us1 night family trip
Very good 8,0
indifferent
Room was great, staff very friendly and helpful. Bed not real comfortable, almost felt like it was domed in the middle. Neighborhood marginal, with a halfway house across the street, and several shady looking people hanging around, smoking heavily, strange smells, dirty streets. Always felt like we had to keep looking over our shoulders when we walked in and out of there.
Debra, us3 night trip
Exceptional 10,0
Great place to stay in Florence
Our train was delayed, so we arrived later than expected. However, we were greeted warmly and shown to our apartment a few blocks away from where we checked in. The old apartment looked recently renovated. It was modern, clean, comfortable, and in a great location for seeing historic Florence. It had a nice kitchen, which was fully equipped, small balcony, and stairs to climb to the third floor. We were able to store our luggage after check-out.
jane, us1 night trip with friends
Very good 8,0
Lovely stay, except for breakfast
The room itself was lovely. It would have been helpful to know at booking that the 'included breakfast' is actually just packaged, processed food - nothing hot or homemade.
us3 night trip
Exceptional 10,0
We had such a wonderful stay at Novella House, I only wish that we stayed longer!! I came here with my family of 7 people. The staff is extremely well accommodating and helpful. They go out of their way to help their customers, always with a smile on their faces! For instance, they immediately helped me find a suitcase shop to buy a suitcase when mine broke and called us taxis whenever we needed. They even kept are luggage after our check out for free so we could sightsee. They are on site until 7 pm, sometimes even later. Really a wonderful location, just a few steps from beautiful sites and lots of restaurants and markets! The welcome basket was a great touch and very convenient. The apartment itself was beautiful and even though it is decorated in an older historic style, everything was extremely clean and it had all modern amenities. Thank you Francesco and Alessia for a wonderful Florence experience!!
us1 night family trip
Exceptional 10,0
Good location and comfy stay
The room was lovely and comfortable. The hotel isn't far from train station and travel spots in Florence.
Kuntinee, us2 night romance trip
Good 6,0
The bedmattress was too old and too unconfortable.........................
gb3 night trip
Exceptional 10,0
Historical place
Thelma, us1 night family trip

Novella House