Four Points By Sheraton Bali, Kuta - CHSE Certified

Photo gallery for Four Points By Sheraton Bali, Kuta - CHSE Certified

Primary image
Beach nearby
3 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Four Points By Sheraton Bali, Kuta - CHSE Certified

Four Points By Sheraton Bali, Kuta - CHSE Certified

4.0 star property
4-star hotel with spa, near Kuta Beach

8,4/10 Very good

453 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jalan Benesari Banjar Pengabetan, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
For families
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 12 min walk
  • Legian Beach - 16 min walk
  • Double Six Beach - 24 min walk
  • Seminyak Beach - 33 min walk
  • Bali Bombing Memorial - 3 min drive
  • Beachwalk Shopping Center - 8 min drive
  • Waterbom Bali - 8 min drive
  • Eat Street - 30 min drive
  • Seminyak Square - 26 min drive
  • Jimbaran Beach - 23 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 22 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Four Points By Sheraton Bali, Kuta - CHSE Certified

Four Points By Sheraton Bali, Kuta - CHSE Certified is just 4 mi (6.5 km) from the airport and offers a shuttle (available 24 hours) for IDR 215000 per vehicle one-way. Guests can visit the spa to be pampered with massages, body wraps, or facials, and The Eatery, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 3 outdoor pools, a rooftop terrace, and a free kid's club. Fellow travelers say good things about the pool and comfortable beds.

Languages

Chinese (Mandarin), Dutch, English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 185 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool

What to do

  • Beach nearby

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seats
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • Indonesian

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Gamelan Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

The Eatery - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Best Brew - This restaurant specializes in barbecue and serves lunch and dinner.
Wrapped - Onsite café.
Vertigo - This rooftop bar specializes in local and international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of IDR 169400 for adults and IDR 90750 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 215000 per vehicle (one-way)
  • Shopping center shuttle service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Four Points Sheraton Bali Kuta Hotel
Four Points Sheraton Bali Hotel
Four Points Sheraton Bali Kuta
Four Points Sheraton Bali
Four Points By Sheraton Bali Kuta
Four Points By Sheraton Bali Kuta CHSE Certified
Four Points By Sheraton Bali, Kuta - CHSE Certified Kuta
Four Points By Sheraton Bali, Kuta - CHSE Certified Hotel
Four Points By Sheraton Bali, Kuta - CHSE Certified Hotel Kuta

Frequently asked questions

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,9/10

Staff & service

8,4/10

Amenities

8,3/10

Property conditions & facilities

8,0/10

Eco-friendliness

4/10 Fair

Disappointing
This hotel needs attention, run down and grotty, the pool is freezing and never gets the sun, decking everywhere is rotten and our balcony fell apart in our stay, we ended up shortening our stay there. The food was average and having to order off a QR code all the time, that was annoying, especially when it didn’t work. Overall I don’t recommend this place, and should not have the Sheraton name attached to it.
Belinda, 15-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy, 1-night trip
Verified Hotels.com guest review

6/10 Good

They tried to book me out on day two and stopped access to my room
David, 9-night trip
Verified Wotif guest review

8/10 Very good

A nice long stay
Astari and Oka at reception were very nice and helpful, and my room was very quiet. The internet was good, and the bed is comfortable.
Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean well equipped rooms nice pool area lovely Breakfast Only let down was the wifi in the room very weak signal hit and miss
Wayne, 1-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

8/10 Very good

Nice and beautiful hotel,15 minute walk to beach
Staff was very friendly. We had air conditioning problems and they came very quickly to fix it. Only problem I had was the bathroom was not very clean. There was lots of the previous guest hair all over the bathroom floor. Even after they clean the room the next day it was still there. I guess it was all over the mop they used. That was really disgusting, we wore slippers in the shower because of this. We were there during Coronavirus and the hotel was getting empty, we checked out 2 days early to prevent from getting stuck in Bali. Overall I would return.
View of the pool
Pool
Strawberry delight
Chicken Sata
Amanda, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

13-night trip
Verified Expedia guest review

8/10 Very good

Average hotel in Kuta not worthy of sharing the Sheraton name nothing like a Sheraton.
BrianWATP, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Kuta Stay
Four Points by Sheraton was an excellent hotel with fabulous staff who went out of their way to be of help whenever they could. I had a family suite with king size bed and sofa, very comfortable when friends visited. We had breakfast and dinner at the hotel each day, very good food.
Jennifer, 8-night trip with friends
Verified Hotels.com guest review