Courtyard by Marriott Gatlinburg Downtown

Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Lobby
Balcony
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Courtyard by Marriott Gatlinburg Downtown

Courtyard by Marriott Gatlinburg Downtown

3-star property
3-star hotel with indoor pool, near Gatlinburg SkyLift Park

9,0/10 Superb

739 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Free cribs/infant beds
  • Microwave
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In a national park
  • Gatlinburg SkyLift Park - 6 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Great Smoky Mountains National Park - 15 min walk
  • Gatlinburg Convention Center - 1 min drive
  • Anakeesta - 6 min drive
  • Great Smoky Mountains National Park Headquarters - 9 min drive
  • Dolly Parton's Stampede Dinner Attraction - 13 min drive
  • LeConte Center At Pigeon Forge - 22 min drive
  • Island at Pigeon Forge - 23 min drive
  • Titanic Museum - 19 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • The Best Italian on the Parkway - 9 min walk
  • Howard's Steakhouse - 9 min walk
  • Cherokee Grill - 9 min walk
  • Crockett's Breakfast Camp - 11 min walk
  • Pancake Pantry - 11 min walk

About this property

Courtyard by Marriott Gatlinburg Downtown

3-star hotel near Great Smoky Mountains National Park
Close to Ripley's Aquarium of the Smokies, Courtyard by Marriott Gatlinburg Downtown provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), smoke-free premises, and an elevator
  • Tour/ticket assistance, a banquet hall, and luggage storage
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All guestrooms at Courtyard by Marriott Gatlinburg Downtown boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Showers and hair dryers
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between USD 3.95 and USD 12.95 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Frequently asked questions

Does Courtyard by Marriott Gatlinburg Downtown offer free cancellation for a full refund?
Yes, Courtyard by Marriott Gatlinburg Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Courtyard by Marriott Gatlinburg Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Courtyard by Marriott Gatlinburg Downtown?
Yes, there's an indoor pool.
Are pets allowed at Courtyard by Marriott Gatlinburg Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Gatlinburg Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Gatlinburg Downtown?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Courtyard by Marriott Gatlinburg Downtown and nearby?
Courtyard by Marriott Gatlinburg Downtown has an indoor pool and a 24-hour fitness center, as well as a spa tub.
Are there restaurants at or near Courtyard by Marriott Gatlinburg Downtown?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include The Best Italian on the Parkway (9-min walk), Howard's Steakhouse (9-min walk), and Cherokee Grill (9-min walk).
What's the area around Courtyard by Marriott Gatlinburg Downtown like?
Courtyard by Marriott Gatlinburg Downtown is a short 15-minute walk from Great Smoky Mountains National Park and 14 minutes' walk from Ripley's Aquarium of the Smokies. The local area is walkable and popular with nature enthusiasts.

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,1/10

Staff & service

8,6/10

Amenities

9,3/10

Property conditions & facilities

8,7/10

Eco-friendliness

8/10 Very good

Jo Ann Marie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was amazing room was very clean and spacious.Very close to the strip. One suggestion though the breakfast is just confusing just take it off the website as an option it’s not “FREE “ like signs in the hotel suggest “Free Wi-Fi Free Breakfast “ Definitely not worth the up charge
Pam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful escape from the busy streets of Gatlinburg. We loved this hotel. Close to be able to walk every where but quite and away from the crazy town. Easy parking, clean modern new hotel. Would stay again.
Georgia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Didn't stay too long. Hotel was nice and very convenient to downtown Gatlinburg.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yeelen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Cathy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel was great, very nice and clean, friendly staff, computer systems were down when we arrived so check in took a while and the TV would just lose signal repeatedly but that may have been related to the system issues they were having.
Dwight, 3-night trip
Verified Hotels.com guest review