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W Amsterdam

Photo gallery for W Amsterdam

Exterior
Sauna, spa tub, steam room, body treatments, body scrubs, facials
Fantastic Suite, Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Minibar, in-room safe, desk, laptop workspace

Overview of W Amsterdam

W Amsterdam

5.0 star property
Luxury hotel with 5 restaurants, near Dam Square
8,2 out of 10 Very good
8,2/10 Very good

500 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Spuistraat 175, Amsterdam, NL, 1012 VN
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Pool bar
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Amsterdam City Centre
  • Dam Square - 4 min walk
  • Anne Frank House - 7 min walk
  • Leidseplein - 18 min walk
  • Rijksmuseum - 20 min walk
  • Vondelpark - 20 min walk
  • Heineken Experience - 24 min walk
  • Van Gogh Museum - 26 min walk
  • Passenger Terminal Amsterdam - 28 min walk
  • Royal Palace - 1 min drive
  • The 9 Streets - 1 min drive

Getting around

  • Amsterdam Airport Schiphol (AMS) - 26 min drive
  • Rokin Station - 8 min walk
  • Amsterdam Central Station - 13 min walk
  • Amsterdam (ZYA-Amsterdam Central Station) - 13 min walk
  • Paleisstraat Tram Stop - 2 min walk
  • Dam Stop - 3 min walk
  • Spui Stop - 5 min walk

Restaurants

  • W Lounge - 1 min walk
  • Mr Porter - 1 min walk
  • American BeerBar BeerTemple - 2 min walk
  • Cecconi’s - 1 min walk
  • The Butcher 9 Streets - 1 min walk
Map

About this property

W Amsterdam

Placing you within a 5-minute walk of Dam Square, W Amsterdam features a nightclub and a rooftop terrace. You can visit the spa to be pampered with massages, facials, or mani/pedis, and THE DUCHESS, one of 5 restaurants, serves Mediterranean cuisine. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. The helpful staff and nice bathrooms get good marks from fellow travelers. The property is just a short walk to public transportation: Paleisstraat Tram Stop is 2 minutes and Dam Stop is 3 minutes.

Languages

Dutch, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 238 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must reserve access to the swimming pool and spa tubs located within the spa in advance. Access is limited to 2 hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 44 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 60 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Working away

  • Business center
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Rooftop terrace
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Designer stores on site
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Away Spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

THE DUCHESS - This fine-dining restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. 1-star Michelin rating. Reservations are required.
W Lounge - Onsite rooftop bar. Open daily.
MR PORTER - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
X BAR - Onsite bar. Open daily.
THE BUTCHER - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 percent will be charged

Optional extras

  • Wired Internet access is available in guestrooms for EUR 10 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 80.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Valet parking costs EUR 60 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel W Amsterdam
W Amsterdam Hotel
W Amsterdam Amsterdam
W Amsterdam Hotel Amsterdam

Frequently asked questions

Does W Amsterdam offer free cancellation for a full refund?
Yes, W Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at W Amsterdam?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at W Amsterdam?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at W Amsterdam?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at W Amsterdam?
Yes. Valet parking costs EUR 60 per day.
What are the check-in and check-out times at W Amsterdam?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at W Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (18-min walk) is nearby.
What is there to do at W Amsterdam and nearby?
W Amsterdam has 2 bars, a nightclub, and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near W Amsterdam?
Yes, there are 5 onsite restaurants, featuring Mediterranean cuisine.
What's the area around W Amsterdam like?
W Amsterdam is in Amsterdam City Centre, a short 2-minute walk from Paleisstraat Tram Stop and 4 minutes' walk from Dam Square. Travelers say the area is walkable and good for shopping.

Reviews

8,2

Very good

8,5/10

Cleanliness

8,4/10

Staff & service

8,0/10

Amenities

8,5/10

Property conditions & facilities

7,3/10

Eco-friendliness

Reviews

2/10 Poor

It's Not Possible
They have a button on the phones called "Whatever Whenever", but when you call asking for anything it is more like the "It's Not Possible" button. Its not possible to check you in before 4pm (not 3 as indicated), to help with museum tickets, to get a reservation at the hotel restaurant and it definitely wasn't possible to fix the maintenance problems in the room. The hotel is old, needs maintenance in the rooms, the elevators only work sometimes, there is no lobby to sit in and enjoy a coffee, the people in the front desk are the least friendly I have ever seen in a hotel. I don't know how this is considered 5 stars and I certainly would be embarrassed as Marriott to have this hotel with my name on it.
5-night family trip
Verified Hotels.com guest review

6/10 Good

Wouldn't stay here again
Great location and breakfast, but it ends there. #1 - it took 30+ calls to the font desk to get through and we even called the exterior line. We called at various times and no one picked up. #2 - the A/C and lights in our room turned off every 30 mins. When we finally got through to the front desk, they sent someone over. He said that's how the rooms are build. So, this means the A/C would go off after 30 mins, too. What kind of hotel does that? We had to ask for a fan so we had some kind of cool air on us at night. #3 - in the restaurant for breakfast, we were seated and we waited 10 mins before anyone acknowledged us. And then, when someone came over, they seemed shocked that no one had asked for our drink order. #4 - the light sensor on the closet won't work and the light stayed on all the time, even when closed. There's no way to manually turn it off. What an annoyance! #5 - the pillows are absolutely horrible. You have to stack 3 on top of each other to equal a non-down pillow. PLEASE offer hard, non-down alternatives! Ultimately, all of these little things added up and it became one of the worst hotel experiences. We would expect a W to be more responsive in general and to have the best accommodations for its guests. For the money we paid, it wasn't worth it.
Joseph, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Shameful discriminatory hotel!
5*’s??? How can a hotel claim 5, when they discriminate so blatantly and partner with the Porter restaurant where if u r not White, you are not welcome! It is disgusting behavior with rude staff. I addressed with GM, and she was embarrassed by this, so hopefully they will address. If you are lgbt, if u are of a race that isnt White, if you are not younger and like to “party”, you will not be welcome here. Sad, sad, sad that this is how the W brand shows up in Amsterdam.
Daniel, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Slobodan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!! Super close to shopping, walking and cannel. Restaurant is so amazing. Delicious food and great vibe. Bed was very comfortable.
Melissa, 1-night romance trip
Verified Expedia guest review

2/10 Poor

bad experiance
A dirty room full of dust and insects. Clogged sink with sewage smell. A room with little lighting. Poor and small reception. Unreliable staff - promises with no deliver
2-night trip
Verified Hotels.com guest review

2/10 Poor

I was settled in a room without heating, I slept the night in a cold room, the hotel is not worth the money.
Verified Expedia guest review

4/10 Fair

There are better options
Hotel seemed very dirty and gloomy. Rooms are outdated modern decor with tacky style. Not what I expected from W.
michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

inbar, 4-night trip
Verified Hotels.com guest review