The Ardens Hotel - Austin

Photo gallery for The Ardens Hotel - Austin

Luxe Room | Primary image
Luxe Room | Premium bedding, free minibar, in-room safe, desk
Grand Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, desk
Grand Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk
Executive Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, desk

Overview of The Ardens Hotel - Austin

The Ardens Hotel - Austin

3.5-star property
Suburban Johor Bahru hotel with restaurant

8,4/10 Very good

238 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • 24/7 front desk
  • Laundry facilities
Map
19 & 21, Jalan Austin Perdana 2/22, Taman Austin Perdana, Johor Bahru, Johor, 81100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Wedding services
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • AEON Tebrau City - 6 min drive
  • KSL City Mall - 15 min drive
  • Johor Bahru City Square - 18 min drive
  • Paradigm Mall Johor Bahru - 20 min drive
  • Sutera Mall - 21 min drive
  • Singapore Zoo - 35 min drive
  • Sembawang Park - 43 min drive

Getting around

  • Senai International Airport (JHB) - 33 min drive
  • Seletar Airport (XSP) - 45 min drive
  • Singapore Changi Airport (SIN) - 57 min drive
  • JB Sentral - 18 min drive

About this property

The Ardens Hotel - Austin

3.5-star hotel in the business district
Take advantage of a garden, dry cleaning/laundry services, and a restaurant at The Ardens Hotel - Austin. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage, a TV in the lobby, and concierge services
  • Multilingual staff, an elevator, and wedding services
  • Guest reviews speak well of the overall value, helpful staff, and proximity to shopping
Room features
All guestrooms at The Ardens Hotel - Austin offer comforts such as premium bedding and air conditioning, in addition to amenities like free stocked minibars and free WiFi. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with premium channels
  • Mini fridges, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Stag - This bistro specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Ardens Hotel Johor Bahru
Ardens Hotel Austin Johor Bahru
Ardens Hotel Austin
Ardens Austin Johor Bahru
Ardens Austin
Hotel The Ardens Hotel - Austin Johor Bahru
Johor Bahru The Ardens Hotel - Austin Hotel
Hotel The Ardens Hotel - Austin
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel
Ardens Austin Johor Bahru
The Ardens Austin Johor Bahru
The Ardens Hotel - Austin Hotel
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel - Austin Hotel Johor Bahru

Frequently asked questions

Does The Ardens Hotel - Austin offer free cancellation for a full refund?
Yes, The Ardens Hotel - Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ardens Hotel - Austin?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at The Ardens Hotel - Austin on 24 October 2022 start from R490, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ardens Hotel - Austin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Ardens Hotel - Austin?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ardens Hotel - Austin?
Yes, there's free self parking.
What are the check-in and check-out times at The Ardens Hotel - Austin?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at The Ardens Hotel - Austin and nearby?
The Ardens Hotel - Austin has a garden.
Are there restaurants at or near The Ardens Hotel - Austin?
Yes, The Stag offers French cuisine. Nearby restaurants include Just Want Coffee (13-min walk), Kinsahi Japanese Restaurant (2 mi), and Bay Street 66 (2.2 mi).
What's the area around The Ardens Hotel - Austin like?
The Ardens Hotel - Austin is located a short 19-minute walk from Hospital Sultan Ismail.

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,7/10

Staff & service

7,7/10

Amenities

8,4/10

Property conditions & facilities

5,3/10

Eco-friendliness

8/10 Very good

Ee Lyn, 1-night trip
Verified Expedia guest review

8/10 Very good

Victor, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice trip
Nice place with good location!
1-night trip
Verified Hotels.com guest review

8/10 Very good

Kai Shen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lousy Toilet Paper & Food Poisoning Breakfast
Got back the same room which I stayed last year. Very comfortable but however, toilet paper quality is very lousy and easy to melt. There is new breakfast menu which are 4 types of spaghetti. I chose the carbonara and after breakfast, I'm having the runs as not sure what's wrong with the food.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sherry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend this hotel. The staffs are friendly and accommodating .Hotel is clean and food is good .i was comfortable..
ROLANDO, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Liked: All needed were available in simple ways but comfortable, warm complimentary breakfast and coffee was nice. Disliked: the taps and tap knobs were loose and movable, little irritating
1-night family trip
Verified Expedia guest review

8/10 Very good

Overall it is a pleasant stay and the staffs are helpful amd accomodating. Walkable distant to business area for foods and cafe.
TAY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review