10/10 Exceptional
18 December 2019
Verified traveller
4-night family trip
Verified Expedia guest review
Choose dates to view prices
The Ritz-Carlton, Haikou
Photo gallery for The Ritz-Carlton, Haikou
Overview of The Ritz-Carlton, Haikou
The Ritz-Carlton, Haikou
Luxury hotel with 5 restaurants, near Haikou Clock Tower
9,4 out of 10 Exceptional
9,4/10 Exceptional
27 verified Hotels.com guest reviews
Property highlights
- Pool
- Spa
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101
Main amenities
- Daily housekeeping
- Golf course
- 5 restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool and outdoor pool
- Rooftop terrace
- Breakfast available
- Free children's club
- Free area shuttle
- Free theme park shuttle
- Health club
- Outdoor tennis court
For families
- Children stay free
- Free cribs/infant beds
- Playground on site
- Children's club (free)
- Connecting/adjoining rooms available
- Separate sitting area
Room options
About this area
What's nearby
- In Meilan
Getting around
Restaurants
- 老街文化茶馆 - 6 min walk
- 蓝庭咖啡 - 4 min walk
- 黑咖骑士 - 3 min walk
- 咖啡乐吧 - 1 min walk
- 茶之味 - 1 min walk
About this property
The Ritz-Carlton, Haikou
Languages
Chinese (Mandarin), English, Russian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Safety measures
Hand sanitizer provided
This information is provided by our partners.
At a glance
Hotel size
- 175 rooms
- Arranged over 20 floors
Arriving/Leaving
- Check-in time from 3 PM - 6 AM
- Express check-in/out available
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Free offsite parking nearby
Offsite
- Free area shuttle
- Free theme park shuttle
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
- 5 restaurants
- 2 bars/lounges
- Coffee shop
- Barbecue grills
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Free children's club
- Mini golf
- Free local shuttle
- Playground
What to do
- Tennis
- Golf lessons
- Mini golf
- Bicycle rentals nearby
Working away
- Business center
- Meeting rooms
- Conference space (14531 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Golf clubs on site
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- Library
- Health club
- 18 holes of golf
- An outdoor pool
- An indoor pool
- Shopping mall on site
- Arcade/game room
- Full-service spa
- Outdoor tennis court
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Grab bar near toilet
- Grab bar in bathtub
- Transfer shower
- Lever door handles
Room amenities
Be entertained
- LCD television
- Cable/satellite TV channels
- Pay movies
Home comfort
- Air conditioning and heating
- Minibar
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Soundproofed rooms
- Turndown service
- Alarm clock
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Day bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Balcony
- Separate sitting area
Freshen up
- Deep soaking bathtub
- Shower/tub combination
- Bidet
- Designer toiletries
- Hair dryer
Stay connected
- Desk
- Free WiFi and wired Internet
- Free local calls
Food and drink
- Free bottled water
- Coffee grinder
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room. The spa is open daily.
Dining
Terra - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Tin Lung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Flair - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Ritz-Carlton - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 282 per person
Children & extra beds
- Rollaway beds are available for CNY 345.0 per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou
Frequently asked questions
Reviews
9,4
Exceptional
9,6/10
Cleanliness
9,7/10
Staff & service
9,5/10
Amenities
9,6/10
Property conditions & facilities
10,0/10
Eco-friendliness
Reviews
8/10 Very good
18 December 2019
winnie w
winnie w, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2019
Ka Yee Carrie
Ka Yee Carrie, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
02 August 2019
Thumbs up for Ritz
Evelyn
Evelyn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
06 July 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
20 March 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
12 December 2018
H
H, 2-night trip
Verified Expedia guest review
10/10 Exceptional
02 December 2018
Beautiful Hotel with Professional Staff
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 June 2018
only can stay at hotel...
chui
chui, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
03 June 2018
Ritz Carlton Haikou
ceri
ceri, 3-night business trip
Verified Hotels.com guest review
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