Hotel Palace Galapagos

Absolutely wonderful people at this hotel!! Room was great except it could have used more hot water. Overall I would definitely go back😁

If you Came at the bad time. Not every was working. For example, no WIFI for the entire 5 days, waited for hot water in the morning and noise and dust from street demolition work. Also, I found their room inventory was not accurate. They claimed that basic rooms were sold out and yet the hotel just had two guests while I was there. I was forced to pay for an upgraded room the last day and yet I could not upgrade room because of the room is next to the street demolition work. I ended up over paying portion of my stay. The hotel is at least 3 or more blocks from every where. If you lower your expectation, it will make your stay a lot happier. The nice and friendly services from Sonia and Jose saved my vacation. They helped me with tours booking. your expectation, it will make your stay a lot happier.

The hotel manager is so kind and actively helps the guests go around the area. The hotel is very cleanly maintained. The breakfast is awesome, and it is served with local fruits, fruit juice, eggs, and bread. Visitors to Galapagos may have some difficulty touring the area, but she is willing to help them out. For my family, it was a fantastic experience. The location is a bit away from the main street, Charles Darwin Ave, but not that far. I strongly recommend this hotel for family tourists.

Delightful, friendly staff! They were so helpful! I would definitely recommend this hotel. It doesn't have much of a view but it is a quick walk to the main area.

Booked this hotel based on previous reviews. It is located a bit away from the waterfront in Puerto Ayora but it is only a 10 minute walk to town. The rooms are very clean with a big lovely bathroom with excellent hot water and water pressure- and a tub. The hotel staff is friendly and helpful and arranged a private tour for us to the highlands at a competitive price. Lovely breakfast. The staff is mostly Spanish speaking so it will be easier if you speak Spanish. Our room faced the street so it was a bit noisy at night with dogs barking from the neighboring homes.