Bamboo Garden Hotel

Photo gallery for Bamboo Garden Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Standard Double Room | In-room safe

Overview of Bamboo Garden Hotel

Bamboo Garden Hotel

3.0 star property
3-star hotel in Serrekunda with restaurant and pool bar

31 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Childcare
  • Bar
Map
off Bertil Hardings Highway, Duplex Complex Center, Serrekunda
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Pool bar
  • Room service
  • Babysitting
  • Business center
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
For families
  • Babysitting services
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Banjul (BJL-Banjul Intl.) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cassy's - 7 min walk
  • Green Mamba - 8 min walk
  • Reo's - 8 min walk
  • Al Rawshe Lebanese Restaurant - 9 min walk
  • 3chicks - 9 min walk

About this property

Bamboo Garden Hotel

3-star hotel
Free breakfast, a roundtrip airport shuttle, and a poolside bar are just a few of the amenities provided at Bamboo Garden Hotel. Be sure to enjoy a meal at Bamboo Garden, the onsite restaurant. In addition to a terrace and a garden, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An elevator, smoke-free premises, and barbecue grills
  • A gift shop, tour/ticket assistance, and meeting rooms
  • Luggage storage and concierge services
Room features
All guestrooms at Bamboo Garden Hotel feature thoughtful touches such as air conditioning, in addition to amenities like safes and room service.
Other conveniences in all rooms include:
  • TVs with satellite channels

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in time from 7 AM - noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service

Traveling with children

  • Babysitting services

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2013
  • Garden
  • Terrace

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • French

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bamboo Garden - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Air conditioning is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment.

Policies

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Bamboo Garden Hotel Serrekunda
Bamboo Garden Serrekunda
Bamboo Garden Hotel Hotel
Bamboo Garden Hotel Serrekunda
Bamboo Garden Hotel Hotel Serrekunda

Frequently asked questions

Does Bamboo Garden Hotel offer free cancellation for a full refund?
Yes, Bamboo Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Bamboo Garden Hotel?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Bamboo Garden Hotel on 08 October 2022 start from R1 100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Bamboo Garden Hotel?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Bamboo Garden Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Bamboo Garden Hotel?
Sorry, there's no onsite parking at Bamboo Garden Hotel.
Is airport shuttle service offered by Bamboo Garden Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Bamboo Garden Hotel?
You can check in from 7 AM - noon. Check-out time is noon.
What is there to do at Bamboo Garden Hotel and nearby?
Bamboo Garden Hotel has a garden.
Are there restaurants at or near Bamboo Garden Hotel?
Yes, there's an onsite restaurant, Bamboo Garden. Nearby restaurants include Cassy's (7-min walk), Green Mamba (8-min walk), and Reo's (8-min walk).
What's the area around Bamboo Garden Hotel like?
Bamboo Garden Hotel is located near Kololi Beach, just a short 8-minute walk from Tropic Shopping Centre and 7 minutes' walk from Cassy's.

Overall score and ratings

5,6

6,3/10

Cleanliness

6,4/10

Staff & service

5,4/10

Amenities

5,5/10

Property conditions & facilities

3,0/10

Eco-friendliness

2/10 Poor

Ian, 4-night trip
Verified Hotels.com guest review

4/10 Fair

I did not like anything a out the property but liked its location.
Channi, 1-night romance trip
Verified Expedia guest review

4/10 Fair

budget hotel,ok, but too noisy
A budget hotel this was our 3rd stay at this hotel, so we knew what to expect. We chose the room we wanted before we booked, but this was not acknowledged when we arrived, so we were but in a room around the pool area, noisy till midnight, and beyond, there is music playing all night, and people returning all night, talking on phones and slamming doors ! The light was not working when we arrived at 10pm but no one available to repair this, we were left with a side lamp, that was 2 pin into a 3 pin plug, that was so sensitive would take ages to get the light on. The general catering and cleaning staff are good and friendly, but the reception is hopeless, if you ask or order an early breakfast it is never ready, any problems you can never speak to the right person, we were left no towels one night , and the fight to get some was quite unbelievable ! first you usually have to wake the person up on reception as they are usually asleep ! or on there phone quite crazy, as the reception is your point of attention at any hotel.. often no electricity or water, which is quite annoying, if you have been out all day and need a shower !this is a budget hotel and if you do not mind Gambian time....and the constant noise, this is an ok hotel for the money, but you must be patient !
rtg, 21-night trip
Verified Hotels.com guest review

8/10 Very good

Bamboo garden is a little dated, but everything was clean enough, on my first night my bed squeeked terribly, but was seen to the next day, no problem. I enjoyed my stay there and would return
8-night trip
Verified Expedia guest review

4/10 Fair

Very rude and poor service from reception staffs!
Had 2 nights' stay. On arrival, was informed fully booked (I had booked and fully paid in May 2019!) and transferred to their affliated hotel nearby (location not so convenient, unlike Bamboo Garden Hotel that is along street with many restaurants and a beach at the end of street). And after one night was transferred back to Bamboo Garden Hotel. After a full day tour the next day and to take all my belongings at the reception, I was told by reception staff to go back to Bamboo Garden Hotel on my own! I was transferred by car from Bamboo Garden Hotel to this Seaview Garden Hotel and I really do not know the way. I told the reception staff to contact Bamboo Garden Hotel to arrange for a car. Finally it was arranged. But the reception staffs I encountered at both hotels throughout this episode were rude and of poor service! I should say my most unpleasant experience. (Gambia is my 155th countries visited and my 28th African countries. Information is not for boasting but to show in perspective that I am not a greenhorn traveller. And I hardly write review but only very unpleasant experience and if very good service that should be commended).
TAN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Needs better facilities. Unreliable water supply
No aircondition in the room, too hot. Unreliable power system
11-night business trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE!
Worn out, run down, dirty, everything in hotel falling apart or broken. Asked everyday for them to please repair the TV. They just kept fobbing me off. They don’t care. After 3 days I paid for another hotel and they wouldn’t give me a refund. For the same money you can stay at Regal Apartments which has aircon, a safe, kitchen, fridge freezer, WiFi in room and much more included in the price. Bamboo want to charge extra for all of these. I also recommend Q City hotel.
7-night trip
Verified Hotels.com guest review