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Dukes The Palm, a Royal Hideaway Hotel
5-star beachfront hotel with spa, near Marina Beach
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Dukes The Palm, a Royal Hideaway Hotel
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Overview of Dukes The Palm, a Royal Hideaway Hotel
8,6 out of 10 Fabulous
8,6/10 Fabulous
Property highlights
- Bar
- Spa
- Free WiFi
- Free parking
Palm Jumeirah, Dubai, 120015
Main amenities
- Daily housekeeping
- On a private beach
- Marina
- 3 restaurants and 3 bars/lounges
- Full-service spa
- Indoor pool and outdoor pool
- Breakfast available
- Free children's club
- Free supervised childcare
- Health club
- Beach umbrellas
- Beach sun loungers
For families
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
- Connecting/adjoining rooms available
Room options
View all photos for Deluxe Room
Deluxe Room
View all photos for Superior Studio
Superior Studio
View all photos for Premium Apartment, 1 Bedroom
Premium Apartment, 1 Bedroom
View all photos for Grand Studio
Grand Studio
View all photos for Apartment, 1 Bedroom
Apartment, 1 Bedroom
View all photos for Deluxe Suite
Deluxe Suite
View all photos for Executive Studio
Executive Studio
View all photos for Deluxe Studio
Deluxe Studio
View all photos for Premium Room
Premium Room
View all photos for Premium Studio
Premium Studio
View all photos for Deluxe Suite
Deluxe Suite
View all photos for Superior Room
Superior Room
About this area
What's nearby
- In Palm Jumeirah
- Aquaventure - 8 min drive
- Dubai Marina Mall - 6 min drive
- The Walk - 8 min drive
- Marina Beach - 12 min drive
- Souk Madinat Jumeirah - 9 min drive
- Wild Wadi Water Park - 8 min drive
- Burj Al Arab - 10 min drive
- Mall of the Emirates - 10 min drive
- Ski Dubai - 11 min drive
- Ibn Battuta Mall - 9 min drive
Getting around
Restaurants
- SĀN Beach - 17 min walk
- Sushisamba - 14 min walk
- Depachika Food Hall - 3 min walk
- ماكدونالدز - 6 min walk
- Andaz Dubai The Palm - 15 min walk
About this property
Dukes The Palm, a Royal Hideaway Hotel
Languages
Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 506 rooms
- Arranged over 15 floors
Arriving/Leaving
- Check-in time from 3:00 PM - 5:30 AM
- Early check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
- 3 restaurants
- 3 bars/lounges
- Poolside bar
- Barbecue grills
- 24-hour room service
- Snack bar/deli
Traveling with children
- Free children's club
- Children's pool
- Playground
- Free supervised childcare/activities
What to do
- On a private beach
- Skydiving nearby
- Ziplining nearby
Working away
- Business center
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
Facilities
- 2 buildings/towers
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Health club
- An outdoor pool
- An indoor pool
- Arcade/game room
- Full-service spa
- Marina
- Comprehensive food waste policy
- No plastic drinking straws
- Banquet hall
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair accessible
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchairs available on site
- Raised toilet seat
- Low-height counter/sink
- Grab bar near toilet
- Bathroom emergency pull cord
- Well-lit path to entrance
Room amenities
Be entertained
- 55-inch LED TV
- Satellite TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
Freshen up
- Private bathroom
- Shower/tub combination
- Bidet
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Dining
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: AED 20.00 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AED 75 for adults and AED 75 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for AED 150 per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah