10/10 Exceptional
12 August 2022
It was a welcome surprise to discover Mopani Lodge. We are full-time travelers who last-minutely reserved this lodging to see the falls. We had no idea what to anticipate, but I could tell they were top-notch from our first email exchange. When I originally inquired about getting from the airport to the resort, we quickly received an answer. The quick response time is really uncommon. We had excellent customer service from the moment we arrived till the moment we left. When visiting Victoria Falls, Tadiwa was the best at selecting attractions and restaurants. He even provided us with rides to the bank, to a resturant, and the bus station. He even helped us with purchasing tickets to our next destination.
He truly values his visitors and goes over and above to make sure they have a memorable time while visiting the Victoria Falls. The entire time, there was a clear emphasis on providing excellent customer service.
We spent the majority of our time at the lodge due to our busy schedules at work and mainly because the service was so excellent. At the lodge, we ate breakfast and dinner. The chefs made sure to inquire about any dietary constraints we might have. The meals were delicious. Throughout our entire visit, everyone at Mopani Lodge made us feel completely at home and at ease.
They really do value their guests.
The lodge is neat and tidy. The pool there is cleaned every day. Moreover, they provide laundry services. They have all of your needs met and more! Booking a
Darrell
Darrell, 8-night romance trip
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