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Gorillas City Centre Hotel

Photo gallery for Gorillas City Centre Hotel

Front of property
Terrace/patio
Twin Room, City View | Premium bedding, in-room safe, desk, free WiFi
Food and drink
Reception

Overview of Gorillas City Centre Hotel

Gorillas City Centre Hotel

3.0 star property
3-star hotel in Kigali with restaurant and bar/lounge
8,2 out of 10 Very good
8,2/10 Very good

22 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
The price is R2 050
Price available on 2023/06/14
Map
Kigali, P.O. Box 1782, Kigali
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Kigali Convention Centre - 8 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Makfast - 18 min walk
  • Soy Asian Table - 5 min drive
  • Kivu Noir Café - 13 min walk
  • Dine Divine - 3 min drive
  • Republica - 5 min drive
Map

About this property

Gorillas City Centre Hotel

Gorillas City Centre Hotel offers an airport shuttle (available 24 hours) for USD 20 per vehicle one way. For a bite to eat, guests can check out The Silverback, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. The helpful staff and restaurant get good marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 1 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Free secured onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps) and free wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Silverback - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

Children & extra beds

  • Airport shuttle service for children costs USD 20.00 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel
Gorillas City Centre Kigali
Gorillas City Centre
Gorillas City Hotel Kigali
Gorillas City Centre Hotel Hotel
Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel Hotel Kigali

Frequently asked questions

Does Gorillas City Centre Hotel offer free cancellation for a full refund?
Yes, Gorillas City Centre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Gorillas City Centre Hotel?
As of 31 May 2023, prices found for a 1-night stay for 2 adults at Gorillas City Centre Hotel on 14 June 2023 start from R2 050, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Gorillas City Centre Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Gorillas City Centre Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Gorillas City Centre Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Gorillas City Centre Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
What are the check-in and check-out times at Gorillas City Centre Hotel?
You can check in from 1 PM - anytime. Check-out time is noon.
What is there to do at Gorillas City Centre Hotel and nearby?
Gorillas City Centre Hotel has a garden.
Are there restaurants at or near Gorillas City Centre Hotel?
Yes, The Silverback offers local cuisine.
What's the area around Gorillas City Centre Hotel like?
Gorillas City Centre Hotel is located a short 14-minute walk from Union Trade Center.

Reviews

8,2

Very good

8,3/10

Cleanliness

8,7/10

Staff & service

9,0/10

Amenities

7,9/10

Property conditions & facilities

Reviews

8/10 Very good

Suwadu, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Frank, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel
Was a lower cost hotel in a very quiet city centre
Neil, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

2/10 Poor

5-night trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

Highlights from a short stay
The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
3-night trip
Verified Expedia guest review

8/10 Very good

Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
1-night trip
Verified Expedia guest review

8/10 Very good

Very nice staff - hotel close to the city
This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
David, 5-night trip
Verified Expedia guest review