Grand Riverview Hotel

Photo gallery for Grand Riverview Hotel

Primary image
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Grand Riverview Hotel

Grand Riverview Hotel

4.0 star property
4-star hotel in Kota Bharu with 2 restaurants and outdoor pool

7,6/10 Good

254 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Jalan Post Office Lama, Kota Bharu, Kelantan, 15000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Rollaway/extra beds
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Kota Bharu

Getting around

  • Kota Bharu (KBR-Sultan Ismail Petra) - 23 min drive

About this property

Grand Riverview Hotel

Grand Riverview Hotel is a great choice for a stay in Kota Bharu. Guests can take a dip in the outdoor pool or grab a bite to eat at D Brasserie, which is one of 2 restaurants and serves breakfast and dinner. This upscale hotel also features a bar/lounge, a fitness center, and a terrace. The helpful staff and location get good marks from fellow travelers.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 299 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Conference space (27437 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

D Brasserie - This brasserie serves breakfast and dinner.
Chao Yuan - This restaurant specializes in local cuisine. Open select days.
The View - This lobby lounge serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per room, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 38.00 for adults and MYR 18.00 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for MYR 100.0 per day
  • Rollaway beds are available for MYR 100.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel
Grand Riverview Kota Bharu
Grand Riverview
Grand Riverview Hotel Kota Bharu, Kelantan
Grand Riverview Hotel Hotel
Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel Hotel Kota Bharu

Frequently asked questions

Overall score and ratings

7,6

Good

7,7/10

Cleanliness

8,3/10

Staff & service

7,3/10

Amenities

7,3/10

Property conditions & facilities

7,5/10

Eco-friendliness

8/10 Very good

Mohd yusoff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Smooth and pleasurable movement from check in to check out. Ample lift service hence minimizing congestion.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Table lamp and lamp shade were dusty. Room smell is unpleasant. The food for sahur is limited and no variety. The towels were torn and greyish color. Lamp stand is unavailable thus the room was not that bright begin with. The price was not reasonable with the service. But the staff especially the parking staff was very friendly and helpful.
Shuhaida, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

i wish to cross the river by jet ski or boat to join playing football with villagers
Shahril, 2-night family trip
Verified Expedia guest review

8/10 Very good

Chih Shyean, 2-night trip
Verified Expedia guest review

4/10 Fair

Dissappointed
I booked seaview room as mentioned in the description, but what I have been given was cityview room. The most dissappointed for me was I have to smell smoke along the way to my room, hence i got flu caused of that.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Calm and nice
HAPDZAN, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Leong Sze, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

NIK ISMAIL, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Should improve on the room ambient, looks dull
Ahmad Hasri, 1-night business trip
Verified Hotels.com guest review