Gran Hotel Xalapa
Family-friendly hotel with outdoor pool, near Juarez Park
- Free WiFi
Need a lot of improvement on the build and better front desk services
EL HOTEL EN GENERAL ES MUY VIEJO, ESTA LIMPIO, EL PERSONAL UNOS BUENOS Y LA GERENTE MUY…
FAQs for Gran Hotel Xalapa
Does Gran Hotel Xalapa offer free cancellation for a full refund? Yes, Gran Hotel Xalapa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Gran Hotel Xalapa? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Gran Hotel Xalapa? Sorry, there's no onsite parking at Gran Hotel Xalapa. Is there a pool at Gran Hotel Xalapa? Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM. Are pets allowed at Gran Hotel Xalapa? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Gran Hotel Xalapa? You can check in from 3 PM - 4 PM. Check-out time is 1 PM. Contactless check-out is available. Are there restaurants at or near Gran Hotel Xalapa? Yes, Mocafetos offers international cuisine. Nearby restaurants include La Estancia de los Tecajetes (4-min walk), Mision Express Xalapa Centro (5-min walk), and Malamadre (5-min walk). What is there to do at Gran Hotel Xalapa and nearby? Gran Hotel Xalapa has an outdoor pool and a fitness center, as well as a garden.
Recent reviews
Good 7,6 From 92 reviews
Exceptional
Great location. For the price is an excellent place. New year party needs to improve quality of food and music
us3 night family trip
Exceptional
All good...good place...close to downtown and good places to eat...overall...all good..
us1 night trip
Good
Location is good, property is too old and matress was terrible, shower had some issues.
Omar, us1 night trip
Very good
good hotel at a good price
classic hotel, with very friendly staff. location is ok, 15 minutes walking from downtown. pool area is very nice. restaurant is regular. doors don't keep noise outside, so sometimes it's a bit noisy, but in general it was a good stay.
Daniele, mx1 night family trip
Good
Old facilities but good deal
The hotel has a great location, very good food, a very nice restaurant in front of it and a very good pool. Rates are a good deal but the only downside is that the hotel is a bit old and requires some renovations. Ok in general.
Enrique, us3 night trip
Very good
Confortable
Sergio, us1 night family trip
Very good
Muy buena atención , las habitaciones limpias , el desayuno buffet excelente !
mx1 night romance trip
Exceptional
Las habitaciones muy amplias, , la comida muy rica
Cesar, mx1 night romance trip
Exceptional
Excelente
Es un hotel tradicional muy bien ubicado. Cómo y seguro. Pasamos una estancia muy agradabel. Recomiendo el desayunno bufett.
Francisco Javier, mx1 night family trip
Fair
No regresamos nunca
Desde el momento que llegamos el hotel estaba casi vacío y no tuvieron según cunas disponible para mi bebé a pesar de tener la junior suite, el nivel donde nos tocó la habitación estaba en completa obscuridad, eramos 2 adultos y 2 niños y solo dejaron 1 jabón y 2 toallas, ilógico por donde lo vea uno, le solicitamos a la recepcionista el servicio de masajes y nos dijo que era al otro día y con horas de anticipación, al otro día lo solicite y el recepcionista en turno me dijo que no no había, total que no nos dieron el servicio nunca, lo único rescatable el bufete que ofrece de desayuno el hotel.
OSCAR, mx2 night family trip