Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

Fairmont Mayakoba All Inclusive

5-star beachfront hotel with golf course, near El Camaleon Mayakoba Golf Course

  • Free WiFi and free parking
From
ZAR 11,868

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

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1 / 149Beach
Carretera Fed.Cancún- Playa del Carmen, Playa del Carmen, 77710, QROO, Mexico
9,4.Exceptional.
  • Our second time at this hotel, it is amazing. Food, drinks are excellent. Pools…

    Jan 27, 2022

  • Very good service, good facilities, a little overpriced in my opinion compared with other…

    Jan 14, 2022

See all 494 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), ALLSAFE (Accor Hotels), Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), Ecolab (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Transport options
Walkable

The following facilities or services will be unavailable from July 1 2021 to September 30 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • The property will be renovating from March 1 2021 to September 15 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
  • Guests will have access to the following alternate facilities during the renovation:
  • Outdoor pool
  • Recreational facilities
  • Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym

    Property highlights

    Main amenities

    • 401 smoke-free guestrooms
    • Daily housekeeping
    • Golf course
    • On the beach
    • 4 restaurants and 2 beach bars
    • Full-service spa

    For families

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Private bathroom

    What’s around

    • On the beach
    • El Camaleon Mayakoba Golf Course - 1 min walk
    • Playa Xcalacoco - 2.4 mi / 3.9 km
    • Tres Rios Ecopark - 1.6 mi / 2.6 km
    • Grand Coral Golf Riviera Maya - 2.1 mi / 3.4 km
    • Quinta Avenida - 4.2 mi / 6.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Fairmont, Room, 1 King Bed, Non Smoking, Garden View
    • Fairmont, Room, 2 Queen Beds, Non Smoking, Garden View
    • Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View
    • Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View
    • Casita Signature, Room, 1 King Bed, Non Smoking, Canal View
    • Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View
    • Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
    • Beach Area Casita, Room, 1 King Bed, Canal View
    • Beach Area Casita, Room, 2 Queen Beds, Canal View
    • Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View
    • Suite, 1 King Bed, Private Pool, Canal View (Bambu)
    • Suite, 1 King Bed, Private Pool (Coral)
    • Suite, 1 King Bed, Private Pool, Canal View (La Tortuga)
    • Presidential Suite, Multiple Beds, Private Pool, Ocean View (El Camaleon)

    What’s around

    Landmarks

    • On the beach
    • El Camaleon Mayakoba Golf Course - 1 min walk
    • Playa Xcalacoco - 2.4 mi / 3.9 km
    • Tres Rios Ecopark - 1.6 mi / 2.6 km
    • Grand Coral Golf Riviera Maya - 2.1 mi / 3.4 km
    • Quinta Avenida - 4.2 mi / 6.7 km
    • Maroma Beach - 4.7 mi / 7.6 km
    • Plaza Las Americas - 5 mi / 8 km
    • Mamitas Beach Club - 5.2 mi / 8.4 km
    • Playa del Carmen Main Beach - 5.3 mi / 8.5 km
    • Playa del Carmen Maritime Terminal - 6.6 mi / 10.6 km

    Getting around

    • Cancun Intl. Airport (CUN) - 36 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    Carretera Fed.Cancún- Playa del Carmen, Playa del Carmen, 77710, QROO, Mexico

    At a glance

    Hotel size

    • This hotel has 401 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-noon
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Babysitting*

    Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • 4 restaurants
    • 2 bars/lounges
    • 2 beach bars
    • Coffee shop/cafe
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Fitness classes on site
    • Free bicycles on site
    • Ecotours on site
    • Golf lessons on site
    • Golf driving range on site
    • Hiking/biking trails on site
    • Kayaking on site
    • Pilates classes on site
    • Playground on site
    • Racquetball/squash on site
    • Rowing or canoeing on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Volleyball on site
    • Windsurfing on site
    • Yoga classes/instruction on site
    • Parasailing nearby
    • Rafting nearby

    Working away

    • Business center
    • Number of meeting rooms - 12
    • Conference space
    • Conference space size (feet) - 27710
    • Conference space size (meters) - 2574
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchairs available on site

    Languages Spoken

    • English
    • French
    • German
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding
    • Sleep Number by Select Comfort mattress

    Things to enjoy

    • Furnished balcony

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Designer toiletries
    • Hair dryer (on request)

    Be entertained

    • LED TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Willow Stream Spa has 20 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

    The spa is open daily. Guests under 16 years old are not allowed in the spa.

    Dining

    La Laguna - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Tauro Steakhouse - Overlooking the garden, this steakhouse specializes in fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

    La Cantina - This beach restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

    Ki Beach Bar & Korean BBQ - Overlooking the ocean, this sushi bar serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

    Hix Bar & Lobby Lounge - This gastropub specializes in sushi and overlooks the garden. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Golf course on site
    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Tennis on site
    • Fitness classes on site
    • Free bicycles on site
    • Ecotours on site
    • Golf lessons on site
    • Golf driving range on site
    • Hiking/biking trails on site
    • Kayaking on site
    • Pilates classes on site
    • Playground on site
    • Racquetball/squash on site
    • Rowing or canoeing on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Volleyball on site
    • Windsurfing on site
    • Yoga classes/instruction on site

    Nearby

    • Parasailing nearby
    • Rafting nearby

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • Sanitation services: USD 1.40
    • Resort fee: USD 27.00 per person, per night
    • Resort fee inclusions:
      • Pool access
      • Beach access
      • Sporting facilities or equipment
      • Internet access (may be limited)
      • In-room bottled water
      • Valet parking
      • Parking
      • Housekeeping
      • Additional inclusions

    The daily resort fee is charged to guests age 18 and older.

    Optional extras

    • Airport shuttle service is offered for an extra charge of USD 256.00 per vehicle (roundtrip, Maximum occupancy 2)
    • Area shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for USD 55.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees
    • Pets are allowed for an extra charge of USD 25 per pet, per night

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 6:00 AM to 8:00 PM
    • Guests under 16 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of:

    • Safe Travels (WTTC - Global)
    • Bureau Veritas (3rd party expert - Global)
    • Intertek Cristal (3rd party expert - Global)
    • Ecolab (3rd party expert - Global)

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
    • Fairmont Mayakoba Riviera Maya All Inclusive
    • Fairmont Mayakoba Inclusive
    • Fairmont Mayakoba Riviera Maya
    • Fairmont Mayakoba All Inclusive Hotel
    • Fairmont Mayakoba Riviera Maya All Inclusive
    • Fairmont Mayakoba All Inclusive Playa del Carmen
    • Fairmont Mayakoba All Inclusive Hotel Playa del Carmen
    • Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
    • Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Fairmont Mayakoba All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
    • Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there are 4 onsite restaurants, featuring beachfront dining, Mexican cuisine, and garden views. The dining venue will be unavailable from July 1 2021 to September 30 2022 (dates subject to change). Nearby restaurants include La Brasserie (2.4 mi), Koh Thai (2.4 mi), and Coco's Cabanas (2.8 mi).
    • Yes, an airport shuttle is available. The charge is USD 256.00 per vehicle roundtrip.
    • Have fun with onsite activities like kayaking, sailing, and windsurfing, and practice your swing at the golf course. Additional recreation onsite includes aerobics, ecotours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Fairmont Mayakoba All Inclusive also has 2 beach bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
    9,4.Exceptional.
    • 6,0.Good

      El lugar es muy bonito y la atención es decente pero la comida es de lo peor que he probado en cualquier resort de ese nivel. No solo dentro del Fairmont sino todas las propiedades de Mayakoba. Son extremadamente caros y no hacen el mínimo esfuerzo por justificar el precio. Malos vinos y comida sin esfuerzo. Una gran decepción

      Pedro Boue, 3 night romance trip, Jan 7, 2022

      Verified Expedia guest review

    • 10,0.Exceptional

      Paradise

      Love the Fairmont Mayakoba! It was our 4th time and everything is perfect! Cant wait for the renovations to be finalized and visit again

      Alkis, 5 night family trip, Sep 1, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Nice hotel (need some improvements at this time), excellent restaurants and very good service

      Angelo, 2 night family trip, Aug 20, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Great customer service by everyone there.

      5 night family trip, Aug 11, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Love to be surrounded by nature

      7 night family trip, Jul 17, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Best food we've had in an all inclusive resort. Portions are just right and the selections are numerous and you would want yo try it all. Even the deserts are delicious. The staff, the servers and butlers were very nice and accommodating. If you wsnt to request a dish done a little different, they will try their best to do it for you. The resort is so big you need a golf cart to go around. They have bikes too. It was a very relaxing vacation. There is a gym and the spa was great.

      5 night romance trip, Jun 22, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Excellent stay.

      Excellent place to stay at. Good food, excellent service, beautiful grounds.

      5 night trip, Jun 18, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      This property is truly unbelievable! The staff, the food, the grounds, the rooms, it’s just incredible in every single way. We will definitely go again. I loved every second of my time there. It’s a jewel!

      5 night trip with friends, Jun 16, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Loved everything, perfect customer service, food, very well maintained property. Will come back for sure.

      5 night family trip, May 24, 2021

      Verified Expedia guest review

    • 8,0.Very good

      Excellent Hotel!

      Beautiful property! Excellent service! I would definitely stay here again.

      Edith, 5 night family trip, May 17, 2021

      Verified Hotels.com guest review

    See all 494 reviews