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Troutbeck Lodge

Photo gallery for Troutbeck Lodge

Exterior detail
Beach nearby, white sand, kayaking, rowing
Whole Lodge (5 Bedrooms) | Terrace/patio
Exclusive House, 3 Bedrooms | Living room
Living room

Overview of Troutbeck Lodge

Troutbeck Lodge

3.5 star property
Lakefront guesthouse with bar/lounge, near Agrodome

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
5 Arnold Street, Rotorua, 3010

Guests rated this location 8.4/10 - Very good

Main amenities
  • Near the beach
  • Breakfast available
  • Free children's club
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library
  • Laundry service
Feel at home
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Laundry facilities

Room options

About this area

What's nearby

  • In Ngongotaha

Getting around

  • Rotorua (ROT-Rotorua Regional) - 26 min drive
  • Tauranga (TRG) - 56 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Baraco - 8 min drive
  • Kfc - 8 min drive
  • Gold Star Bakery - 10 min drive
  • McDonald's - 8 min drive
  • Subway - 9 min drive
Map

About this property

Troutbeck Lodge

A great choice for a stay in Rotorua, Troutbeck Lodge features a free kids' club and offers an airport shuttle (available 24 hours) for NZD 25 per vehicle. Freebies like WiFi, valet parking, and self parking are added perks, and guests can keep active with onsite kayaking, rowing/canoeing, and mini golf. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers like the location.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 3 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 6:00 PM
  • Express check-in/out available
  • Minimum check-in age: 15
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 2:00 PM - 6:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Free children's club

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Helicopter/airplane tours
  • Kayaking
  • Fishing
  • Beach nearby
  • Ecotours nearby

Working away

  • Meeting room
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Library

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Home comfort

  • Air conditioning

Stay connected

  • Free WiFi

More

  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs approximately NZD 5–25 per person
  • Airport shuttle service is offered for an extra charge of NZD 25 per vehicle (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>This property accepts credit cards.</p>

Also known as

Troutbeck Lodge Rotorua
Troutbeck Lodge
Troutbeck Rotorua
Troutbeck Lodge Rotorua
Troutbeck Lodge Guesthouse
Troutbeck Lodge Guesthouse Rotorua

Frequently asked questions

Does Troutbeck Lodge offer free cancellation for a full refund?
Yes, Troutbeck Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Troutbeck Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is parking offered on site at Troutbeck Lodge?
Yes, there's free self, valet, and extended parking.
Is airport shuttle service offered by Troutbeck Lodge?
Yes, an airport shuttle is available. The charge is NZD 25 per vehicle roundtrip.
What are the check-in and check-out times at Troutbeck Lodge?
You can check in from 2 PM - 6:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Troutbeck Lodge and nearby?
Have fun with onsite activities like kayaking, rowing, and fishing. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a picnic area and a garden.
What's the area around Troutbeck Lodge like?
Troutbeck Lodge is located on the waterfront in Ngongotaha. Popular attractions include Mitai Maori Village, which is 6 minutes away by car. Travelers say this guesthouse is in a good location.

Reviews

7,8

Good

7,9/10

Cleanliness

8,1/10

Staff & service

7,7/10

Amenities

7,2/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

4/10 Fair

I like the Viewing, Its very nice & quite. But the house is too old. the toilet at middle need to fix. Its too noisy at night time.
Hoan, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Beautiful property...great location. We went for a nice walk along the river to the swing bridge once we checked in.
2-night trip
Verified Wotif guest review

8/10 Very good

Good location, nice view. We had good time there. ..
1-night family trip
Verified Expedia guest review

2/10 Poor

Stay away this Lodge! Beware!
I definitely will not suggest others go to this lodge, Super unhappy experience. Beware of this house and owner, I booked 5 bedrooms but at the end we only got 3 bedrooms. Asked the owner how to get in another 2 rooms and we frankly tell him our plan changed situation so add more member to stay, then he charged us for another 2adults and 3children price ($25 each) even though by right I paid for 5 bedrooms price. Unhappy it’s not because the charges. It’s because when we reach the lodge at 5:30, there is no one at the service counter. Then doesn’t matter, normally other owner will secretly put the room no key or code no at somewhere secret. But not for this lodge owner, he just paste our lodge’s code no at the glass door of service counter, everyone pass by will know our code no, anyone can just press the code and get into our lodge. I feel so not safety for our family and our belongings. The owner didn’t come back to take down then notes!! He only came after he know our members add on, then only within 10 mins he reach our lodge to collect the extra charges! The owner’s attitude was Super bad! If you don’t want to spoilt your holiday mood, just stay away this lodge! This lodge is Super dirty too! I will upload some photo to proof the dirtiness. I just walk around the living room and our rooms, my foot was full of dust and become black! The side table of our room also full of dust and they just keep their extra pillow and bedsheet at Super dirty shelf!!
SOOK, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The studio has a lovely view of the lake. The sharehouse above also has a view but it is uncovered.
2-night trip
Verified Expedia guest review

6/10 Good

Great position-right across the road from the lake. Decor is a bit tired. Kids loved it and was fine for a one night stay.
1-night family trip
Verified Expedia guest review

8/10 Very good

Property was a little old and tired. But clean. Very quiet which was nice
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

great location and lovely hosts would recommend to anyone!
3-night trip
Verified Expedia guest review

2/10 Poor

We understand that the name Troutbeck Lodge has been appropriated from the previous lodge situated directly on the lake a couple of doors down which is now a private home. My partner had stayed at the old lodge and had a good experience, we were expecting same. Sadly our expectations were not realised. The new lodge is in fact a collection of straggly motel units and old fishing shacks across the road from the lake. Our room was sparse and grubby. Everything was old, worn, dusty and unclean. We could not stay there and left to find other accommodation.
1-night trip
Verified Wotif guest review