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All properties in Rotorua, Bay of Plenty Region, New Zealand

Troutbeck Lodge

Lakefront guesthouse with bar/lounge, near Agrodome

  • Free WiFi and free parking
From
ZAR 1,897

Image gallery

  • Whole Lodge (5 Bedrooms) - Terrace/Patio
  • Whole Lodge (5 Bedrooms) - Terrace/Patio
  • Beach
  • Exclusive House, 3 Bedrooms - Living Room
  • Whole Lodge (5 Bedrooms) - Terrace/Patio
Whole Lodge (5 Bedrooms) - Terrace/Patio. Image 1 of 35.
1 / 35Whole Lodge (5 Bedrooms) - Terrace/Patio
5 Arnold Street, Rotorua, 3010, New Zealand
7,6.Good.
  • Beautiful property...great location. We went for a nice walk along the river to the swing…

    Feb 16, 2020

  • Good location, nice view. We had good time there. ..

    Nov 16, 2019

See all 15 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 3 smoke-free guestrooms
  • Near the beach
  • Breakfast available
  • Free children's club
  • Airport shuttle
  • Terrace

Feel at home

  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Laundry facilities

What’s around

  • In Ngongotaha
  • Agrodome - 45 min walk
  • Ogo - 2.7 mi / 4.4 km
  • Mitai Maori Village - 2.9 mi / 4.7 km
  • Rainbow Springs Kiwi Wildlife Park - 3 mi / 4.8 km
  • Skyline Rotorua - 3.8 mi / 6.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Panoramic Cabin (Small)
  • Exclusive House, 3 Bedrooms
  • Whole Lodge (5 Bedrooms)

What’s around

Landmarks

  • In Ngongotaha
  • Agrodome - 45 min walk
  • Ogo - 2.7 mi / 4.4 km
  • Mitai Maori Village - 2.9 mi / 4.7 km
  • Rainbow Springs Kiwi Wildlife Park - 3 mi / 4.8 km
  • Skyline Rotorua - 3.8 mi / 6.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 24 min drive
  • Tauranga (TRG) - 53 min drive
  • Airport shuttle (surcharge)
map
See on map
5 Arnold Street, Rotorua, 3010, New Zealand

At a glance

Size

  • 3 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-6:00 PM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 2:00 PM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Free children's club

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • Breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Bicycle rentals on site
  • Fishing on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Ecotours nearby

Working away

  • Conference space
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
  • One meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • Chinese
  • English

In the room

Stay connected

  • Free WiFi

More

  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Bicycle rentals on site
  • Fishing on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site

Nearby

  • Ecotours nearby

Fees & policies

Optional extras

  • Breakfast costs between NZD 5 and NZD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 25 per vehicle (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa and Mastercard.

Also known as

  • Troutbeck Lodge Rotorua
  • Troutbeck Lodge
  • Troutbeck Rotorua
  • Troutbeck Lodge Rotorua
  • Troutbeck Lodge Guesthouse
  • Troutbeck Lodge Guesthouse Rotorua

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Troutbeck Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking.
  • You can check in from 2 PM - 6:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Third Place Cafe (5.4 mi), Terrace kitchen (5.7 mi), and Brew (5.9 mi).
  • Yes, an airport shuttle is available. The charge is NZD 25 per vehicle roundtrip.
  • Have fun with onsite activities like kayaking, rowing, and fishing. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a picnic area and a garden.
7,6.Good.
  • 2,0.Poor

    Stay away this Lodge! Beware!

    I definitely will not suggest others go to this lodge, Super unhappy experience. Beware of this house and owner, I booked 5 bedrooms but at the end we only got 3 bedrooms. Asked the owner how to get in another 2 rooms and we frankly tell him our plan changed situation so add more member to stay, then he charged us for another 2adults and 3children price ($25 each) even though by right I paid for 5 bedrooms price. Unhappy it’s not because the charges. It’s because when we reach the lodge at 5:30, there is no one at the service counter. Then doesn’t matter, normally other owner will secretly put the room no key or code no at somewhere secret. But not for this lodge owner, he just paste our lodge’s code no at the glass door of service counter, everyone pass by will know our code no, anyone can just press the code and get into our lodge. I feel so not safety for our family and our belongings. The owner didn’t come back to take down then notes!! He only came after he know our members add on, then only within 10 mins he reach our lodge to collect the extra charges! The owner’s attitude was Super bad! If you don’t want to spoilt your holiday mood, just stay away this lodge! This lodge is Super dirty too! I will upload some photo to proof the dirtiness. I just walk around the living room and our rooms, my foot was full of dust and become black! The side table of our room also full of dust and they just keep their extra pillow and bedsheet at Super dirty shelf!!

    SOOK, 1 night family trip, Nov 15, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    The studio has a lovely view of the lake. The sharehouse above also has a view but it is uncovered.

    2 night trip, Sep 30, 2019

    Verified Expedia guest review

  • 6,0.Good

    Great position-right across the road from the lake. Decor is a bit tired. Kids loved it and was fine for a one night stay.

    1 night family trip, Jul 8, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Property was a little old and tired. But clean. Very quiet which was nice

    1 night trip, Mar 26, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    great location and lovely hosts would recommend to anyone!

    3 night trip, Jan 27, 2019

    Verified Expedia guest review

  • 2,0.Poor

    We understand that the name Troutbeck Lodge has been appropriated from the previous lodge situated directly on the lake a couple of doors down which is now a private home. My partner had stayed at the old lodge and had a good experience, we were expecting same. Sadly our expectations were not realised. The new lodge is in fact a collection of straggly motel units and old fishing shacks across the road from the lake. Our room was sparse and grubby. Everything was old, worn, dusty and unclean. We could not stay there and left to find other accommodation.

    1 night trip, Dec 31, 2018

    Verified Wotif guest review

  • 8,0.Very good

    The view of the hotel is amazing. Staff were very friendly and helpful We were a little dissapointed with Size of the bed and shower drain was fully bloked

    1 night trip, Sep 21, 2018

    Verified Wotif guest review

  • 10,0.Exceptional

    호수 바로 앞에 있어 전망이 좋음 주인분께서 관광지 할인쿠폰도 몇장 챙겨주심

    Luyn, 1 night family trip, Jan 20, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Perfect !

    Mun Hei vinnci, 3 night family trip, Oct 29, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    This acmodation is a perfect for holiday.

    Stuff is so kind and friendly. Location is also very nice. I think that this acmodation is a perfect for holiday. Thank you very much.

    1 night trip, May 15, 2019

    Verified Hotels.com guest review

See all 15 reviews