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All properties in San Jose, California, United States of America
1 room, 2 adults

AC Hotel by Marriott San Jose Downtown

3,5-star3,5 stars
350 West Santa Clara Street, San Jose, CA, 95113, United States of America

3.5-star hotel with outdoor pool, near SAP Center at San Jose
  • Free WiFi
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  • For the price that I paid I was expecting more. Its getting hard to find a hotel w a tub.…Aug 9, 2020
  • I paid for a Skyview I got a Skyview the first night on the third floor but then the…Jul 29, 2020

AC Hotel by Marriott San Jose Downtown

from ZAR 2,179
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, Multiple Beds, Non Smoking
  • Suite, 1 Bedroom
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds

What’s around AC Hotel by Marriott San Jose Downtown

Landmarks

  • In Downtown San Jose
  • SAP Center at San Jose - 8 min walk
  • San Jose Convention Center - 11 min walk
  • San Jose State University - 17 min walk
  • San Jose Center for the Performing Arts - 8 min walk
  • San Jose Museum of Art - 8 min walk
  • The Tech Interactive - 10 min walk
  • San Jose Civic Auditorium - 11 min walk

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive
  • Palo Alto, CA (PAO-Santa Clara County) - 20 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Hayward, CA (HWD-Hayward Executive) - 31 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • San Jose Diridon Station - 10 min walk
  • San Jose College Park Station - 27 min walk
  • Tamien Station (Caltrain) - 3 min drive
  • San Fernando Station - 8 min walk
  • Santa Clara Station - 11 min walk
  • St James Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Water skiing on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Pay movies
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

AC Hotel by Marriott San Jose Downtown’s small print

Also known as

  • Ac San Jose Downtown
  • Ac By Marriott Jose Jose
  • AC Hotel by Marriott San Jose Downtown Hotel
  • AC Hotel by Marriott San Jose Downtown San Jose
  • AC Hotel by Marriott San Jose Downtown Hotel San Jose

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 35.00 per day with in/out privileges

Valet parking costs USD 45.00 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 21.00 for adults and USD 10.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for AC Hotel by Marriott San Jose Downtown

  • Does AC Hotel by Marriott San Jose Downtown offer free cancellation for a full refund?
    Yes, AC Hotel by Marriott San Jose Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at AC Hotel by Marriott San Jose Downtown?
    Yes. Self parking costs USD 35.00 per day. Valet parking costs USD 45.00 per day.
  • Is there a pool at AC Hotel by Marriott San Jose Downtown?
    Yes, there's an outdoor pool.
  • Are pets allowed at AC Hotel by Marriott San Jose Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at AC Hotel by Marriott San Jose Downtown?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near AC Hotel by Marriott San Jose Downtown?
    Yes, there's an onsite restaurant. Nearby restaurants include Britannia Arms Downtown San Jose (4-min walk), Farmers Union Building (4-min walk), and Taqueria La Victoria (5-min walk).

Recent reviews

Fabulous 8,8 From 756 reviews

Very good 8,0
Nice Hotel beware about breakfast
The hotel was clean and modern. Did not like that there was no lock on the bathroom door. The pool is much smaller than it appears in photos. My biggest issue was that eventhough we payed extra for breakfast included for 5 people. There was no breakfast available
Michael, us1 night family trip
Exceptional 10,0
Great stay
I love this new Hotel downtown San Jose I will be staying there more often very clean and upscale and the building is very new
Donald, us1 night trip
Poor 2,0
Bugs on pillow!!
It was very awful and uncomfortable with roaches and silverfish on bed!
us2 night trip
Fair 4,0
Wished I looked someplace else...
We stayed for 3 days, requested to have our room cleaned - no daily housekeeping is what the staff said. Rooms aren't sound proofed, one room playing loud music past midnight. We called the front desk to report, but did not seem to be resolved right away. One out of two elevators was out of order, and because of current crisis only 2 person allowed inside to use. Adjacent parking structure, hotel's alloted space is on the top (uncovered) floor. Parking is not free.
us2 night family trip
Good 6,0
Looks nice but not that great
The place is easy to find, staff was nice, rooms were clean. Fridge and phone didnt work. The people in the room next to me was physically fighting and slamming wach other against the wall until 3 a.m. and i had to go to work at 6. My drinks were hot because the fridge did not work and the AC never turned on.
Jennifer, us1 night trip
Very good 8,0
AC hotel is good Everywhere
It was nearly empty because Covid, but the staff, even though there were very few, were very much accommodating
us1 night trip with friends
Exceptional 10,0
Lovely hotel
Beautiful rooms, comfortable, comfortableand quiet. Parking is expensive though. $35 a night. Only bad thing about it.
us1 night trip
Poor 2,0
Horrible heated doesn’t work parking is 35 and toilet clogged never stay there
Magdaleno, us1 night trip with friends
Very good 8,0
Always
Always nice. Always clean.
Mauri, us1 night trip
Exceptional 10,0
Nice, convenient, modern
We decided to stay in SJ after a Sharks game. The AC is very close to the SAP Center. The room was a decent size, clean and comfortable. We followed the advice from other reviews and got a room that didn't face the freeway. The parking situation can be a bit dicey. The hotel is next door to a public garage and, if I remember correctly, parking was $30. Since we were there on a Saturday and arrived well ahead of the hockey game, I parked on the street a block away and fed the meter $2. Since the next day was Sunday I didn't have to worry about the meter after that.
Larry, us1 night trip

AC Hotel by Marriott San Jose Downtown

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