Guests
All properties in Masai, Johor, Malaysia

Amansari Residence Resort

4-star hotel in Masai with indoor pool and restaurant

  • Free WiFi and free parking

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Children’s Pool
  • Deluxe Double Room - Balcony
  • Indoor Pool
Indoor Pool. Image 1 of 41.
1 / 41Indoor Pool
Jalan Persiaran Seri Alam Bandar Seri, Masai, 81750, Johor, Malaysia
6,6.Good.
  • Matress are hard. Fridge not working. Hot water not working fully.

    Oct 10, 2020

  • Salam Sejahtera Malaysia. Percutian 4hari 3malam Di AmanSari Residence Resort Seri Alam…

    Jul 1, 2020

See all 48 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 150 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Fitness center
    • Business center

    For families

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • Refrigerator
    • Private bathroom
    • Television

    What’s around

    • AEON Tebrau City - 6.7 mi / 10.9 km
    • Austin Heights Water & Adventure Park - 8.2 mi / 13.1 km
    • KSL City Mall - 8.3 mi / 13.3 km
    • Komtar JBCC - 10 mi / 16.1 km
    • Johor Bahru City Square - 10.4 mi / 16.8 km
    • Danga Bay - 12.9 mi / 20.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Duplex - 3 Bedroom apartment (Double Storey)
    • Deluxe Double Room
    • Deluxe Twin Room
    • Junior Double Room
    • Junior Twin Room
    • Family Triple Room

    What’s around

    Landmarks

    • AEON Tebrau City - 6.7 mi / 10.9 km
    • Austin Heights Water & Adventure Park - 8.2 mi / 13.1 km
    • KSL City Mall - 8.3 mi / 13.3 km
    • Komtar JBCC - 10 mi / 16.1 km
    • Johor Bahru City Square - 10.4 mi / 16.8 km
    • Danga Bay - 12.9 mi / 20.8 km
    • Singapore Turf Club - 13.7 mi / 22.1 km
    • River Safari - 14.8 mi / 23.8 km
    • Singapore Zoo - 14.8 mi / 23.8 km
    • Night Safari - 15.2 mi / 24.4 km

    Getting around

    • Senai International Airport (JHB) - 33 min drive
    • Changi Airport (SIN) - 56 min drive
    • Singapore (XSP-Seletar) - 43 min drive
    • JB Sentral - 13 min drive
    map
    See on map
    Jalan Persiaran Seri Alam Bandar Seri, Masai, 81750, Johor, Malaysia

    At a glance

    Hotel size

    • This hotel has 150 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Indoor pool
    • Children's pool
    • Fitness facilities
    • Tennis on site
    • Playground on site
    • Arcade/game room

    Working away

    • Business center
    • Conference space

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 0
    • Year Built - 2011
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Slippers

    Sleep well

    • Turndown service

    Things to enjoy

    • In-room massage available
    • Balcony

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Courtyard Cafe - This café serves breakfast, lunch, and dinner.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Children & extra bedsPay at property

    • Rollaway beds are available for MYR 85.0 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Amansari Residence Resort Masai
    • Amansari Residence Resort Hotel Masai
    • Amansari Residence Resort
    • Amansari Residence Masai
    • Amansari Residence
    • Amansari Residence Hotel Masai
    • Amansari Residence Resort Johor/Masai
    • Amansari Residence Masai
    • Amansari Residence Resort Hotel
    • Amansari Residence Resort Masai

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Amansari Residence Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant, Courtyard Cafe. Nearby restaurants include Tea Garden Seri Alam (2.5 mi), Restoran Chan Zoon (2.6 mi), and Der Cabin Bistro (2.7 mi).
    • Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Amansari Residence Resort also has a garden.
    6,6.Good.
    • 6,0.Good

      I’ve to set the television for a channel. But the reception is poor. I end up watching netflix via my laptop.

      Ianziz, 2 night business trip, Jun 21, 2020

      Verified Expedia guest review

    • 8,0.Very good

      +The room is spacious.bathroom is clean. the breakfast selection is limited but good & tasty.

      yann, 1 night business trip, Feb 24, 2020

      Verified Expedia guest review

    • 6,0.Good

      Bathroom n water pressure very good. Towels r hard n old. Floor carpet looked dirty. Need to improve food for breakfast.

      Betty, 2 night family trip, Jan 2, 2020

      Verified Expedia guest review

    • 4,0.Fair

      The receptionist request for extra tax!! I said tax included in the inline payment

      Saha, 1 night trip, Dec 21, 2019

      Verified Expedia guest review

    • 2,0.Poor

      bad stay....no more next time

      no hot water for shower got mosquito in the room

      Wai Seng, 1 night business trip, Oct 15, 2019

      Verified Hotels.com guest review

    • 6,0.Good

      Aircond noisy, could not get a good sleep.

      Chandra, 1 night trip, Aug 2, 2019

      Verified Expedia guest review

    • 6,0.Good

      The appropriate location

      1 night family trip, Jul 18, 2019

      Verified Expedia guest review

    • 4,0.Fair

      Facilities are not well maintained, staff look incompetent and lost at times

      2 night business trip, Jul 8, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Selesa dan sesuai bagi tujuan riadah atau bisnes

      1 night romance trip, Jun 24, 2019

      Verified Expedia guest review

    • 2,0.Poor

      Travel on 14 and checked-out on 16 Jun’19 Room number: 3216 14’Jun - Upon arriving 3pm inside the room discover the hot water not working. - Phone line are dead. - The door latch sliding door broken and unable locked properly and poses real danger especially for kids. - Called for Technician and manage to fix and working but still the water not to moderate temperature (reason there is a loose connectivity). 15’Jun - Next morning again, NO hot water had to call receptionist via mobile since phone line are still dead. - Technician came and have a look and again somehow have repaired finally. - After came back, at evening the freaking hot water are still not working and had to wait for technician again as we are rushing for late evening function with my kids and wife are not freshen-up. - Came back from evening function and another headache Air-Conditioning not cooling enough. - After series and series problem technician came in and out (3216 looks like a party room). - I called your receptionist and phone line transfer to duty manager on shift. He agreed to offer upgrade from Deluxe Room, Balcony to Junior Suite, Balcony which is at middle of the night. - I went and check Junior Suite rooms and apparently both rooms also just started operating and running on 1.0 HP expecting to cool the room. - Typical excuse given by the Manager via the phone call (multiple people are using at the same time) hence causing hot water not working.

      2 night family trip, Jun 13, 2019

      Verified Expedia guest review

    See all 48 reviews