Empire Suite Hotel

I asked the staff to tell us how to get to the hotel via public transport but they said it will cost 50 Euros for a airport pick up. This seemed expensive so we just took a cab which costed 18 Euros. When we got to the hotel they asked why we didn't get back re airport transport. I told them we got a cab and it costed 18 Euros. The place was a bit worn out for a start, shower tray falling off, scratched walls and etc. Shower gown had holes and amenities were very poor - there were these lumps in the conditioner which was gross. The second night, they rang us at 10.30pm and asked if they can take a smaller bed in our room. We said yes but realised that it was pretty late at night. Next morning, they knocked once and just opened our door which was rude. What if we were changing clothes?!?! We told them we don't need to bed back and that they should leave us. Breakfast was done next door at Mado but it wasn't tasty. On the third day we got there around 9.30am (breakfast was until 10am) and there were hardly anything left. There was no dishes so we asked for it but it took forever for them to sort it out. We were frustrated and just left to go to a nearby restaurant. On the last day they offered us 40 Euro to take us to the airport despite the fact that I told them it took us 18 Euros. They must think we are stupid or just really want to rip us off. I will not return to this hotel nor recommend to others. The only pros was that it was near the tram station.

Very helpfully staff with very spacious rooms which are slightly dated. Located next to the tram stop with cafes, restaurants, shopping and the Bhosphorous within a minutes walk. Great for those who want to discover the old city.