Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Nairobi, Kenya
1 room, 2 adults

Palacina The Residence & The Suites

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Microwave
  • Refrigerator
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100, Kenya

Luxury hotel with outdoor pool, near Yaya Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent stay. Stylish and well appointed apartment. Super friendly staff. Very quiet…Sep 15, 2018
  • The pictures misrepresented the property. The exterior colors are not the same and where…Dec 30, 2019

Palacina The Residence & The Suites

from ZAR 2,099
  • Palacina Suite
  • Penthouse Suite
  • Palacina 01 Bedroom Residence
  • Executive 01 Bedroom Residence
  • Executive 02 Bedroom Residence
  • Executive 03 Bedroom Residence
  • Penthouse 02 Bedroom Residence
  • 01 Bedroom Residence - Monthly rates
  • 02 Bedroom Residence - Monthly rates
  • 03 Bedroom Residence - Monthly rates
  • Penthouse Residence - Monthly rates
  • Studio Apartment - Monthly Rates
  • Premium Penthouse, 2 Bedrooms
  • Business Studio, 1 Bedroom, Non Smoking

What’s around Palacina The Residence & The Suites

Landmarks

  • In Kilimani
  • Yaya Centre - 19 min walk
  • Nairobi Hospital - 30 min walk
  • Arboretum - 30 min walk
  • Prestige Plaza - 32 min walk
  • Royal Nairobi Golf Club - 36 min walk
  • Central Park - 39 min walk
  • Nairobi Gallery - 40 min walk

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi Station - 39 min drive
  • Syokimau Station - 39 min drive
  • Syokimau SGR Railway Station - 45 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time noon-11:00 PM
  • Check-out time is 10:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Pool umbrellas
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Number of living rooms 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Moonflower - This cocktail bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Palacina The Residence & The Suites ’s small print

Also known as

  • Palacina Residence Hotel Nairobi
  • Palacina The & The Suites
  • Palacina The Residence & The Suites Hotel
  • Palacina The Residence & The Suites Nairobi
  • Palacina The Residence & The Suites Hotel Nairobi
  • Palacina Residence Hotel
  • Palacina Residence Nairobi
  • Palacina Residence
  • Palacina Residence And Suites
  • Palacina The Residence The Suites

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 50.00 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palacina The Residence & The Suites

  • Does Palacina The Residence & The Suites offer free cancellation for a full refund?
    Yes, Palacina The Residence & The Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Palacina The Residence & The Suites ?
    Yes, there's free self parking.
  • Is there a pool at Palacina The Residence & The Suites ?
    Yes, there's an outdoor pool.
  • Are pets allowed at Palacina The Residence & The Suites ?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Palacina The Residence & The Suites ?
    You can check in from noon to 11:00 PM. Check-out time is 10:00 AM.
  • Are there restaurants at or near Palacina The Residence & The Suites ?
    Yes, there's an onsite restaurant that serves international cuisine.
  • Is airport shuttle service offered by Palacina The Residence & The Suites ?
    Yes, an airport shuttle is available. The charge is KES 50.00 per vehicle one-way.

Recent reviews

Superb 9,0 From 43 reviews

Fair 4,0
great staff, not so great concept as executed
Staff were lovely, but this hotel really feels like Ikea and is quite overpriced for what it is and where it is. Meals were outrageously overpriced as well. In terms of comfort, and the Ikea feel, perhaps it was just in the "newer" (2014?) building where I stayed, but layout of the building access, and the room/flat itself, were quite odd and awkward. Wifi does not work in the bedroom at all; only in the rather detached kitchen of flat, which of course I hardly used. Lack of lift would also be problematic for less mobile/older travellers. The room was also quite stuffy and hot, even without heating, and even when quite cold outside. No A/C or fan, but a fan was provided when requested. Still, it seems that better cooling and circulation would be important. Again, though, staff were just excellent and none of these flaws were any fault of theirs at all.
Ryan, us3 night trip
Exceptional 10,0
Amazing hotel!!
Friendly staff, good location close to the state house. Everything was perfect!
gb1 night family trip
Exceptional 10,0
Lovely home while in Nairobi
Very friendly and welcoming staff. Facility is beautiful, service is delightful, and food is delicious.
us1 night trip
Exceptional 10,0
Lovely place
It was a family getaway to explore a local hideout. It was worth every penny. The swimming pool was heated and the kids enjoyed that. Breakfast was excellent. Even had items we couldn't name but were delicious. Staff was good to work with and equipment at the gym actually worked. Will definitely go again
Annliz, us1 night family trip
Good 6,0
don’t even think about doing Laundry
The laundry prices were there the roof. With 84$ for 4 days of laundry. My laundry was more expensive then overnight stay. Love the place in general but will not recommend for longer stays
us3 night business trip
Very good 8,0
Great place to stay in Nairobi
Suites are nice and beautiful decorated. Kitchen has all you need. Balcony was overlooking nice lush garden with big trees. Location also good and only short ride to most major attractions. Though most Uber drivers had hard time finding it because it’s at the end of a dead road
us3 night trip
Very good 8,0
Some rooms a lobby have no air conditioning making temperature and mosquitos a problem. Rooms with air conditioning are fine
us2 night business trip
Exceptional 10,0
Great staff
We had a wonderful time at the Palacina. The staff were incredible and the rooms were great. The only thing, and this is common throughout Kenya, there is no air conditioning. They have fans which work well. We were there during an uncommonly hot time and slept fine with the fans.
David, us7 night family trip
Very good 8,0
Great stay!
Great hotel with great staff. I do wish they provided water everyday like most hotels and the rooms on the bottom floor aren't great (suites, the bedrooms are much nicer), but I loved the friendly staff, the Thursday happy hours, and the location.
Zoraya3 night business trip

Palacina The Residence & The Suites

Is the description of this property not correct? Tell us