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The Driftwood Hotel

Photo gallery for The Driftwood Hotel

Exterior
Flat-screen TV
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview of The Driftwood Hotel

The Driftwood Hotel

2.0 star property
City-center motel in Downtown Juneau with 2 restaurants

7,4/10 Good

574 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Bathtub
  • Restaurant
Map
435 West Willoughby Ave, Juneau, AK, 99801

Room options

About this area

What's nearby

  • In Downtown Juneau

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 13 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • Coppa - 5 min walk
  • Seong's Sushi Bar & Chinese - 6 min walk
  • V's Cellar Door - 7 min walk
  • The Hangar - 7 min walk
  • Salt - 7 min walk

About this property

The Driftwood Hotel

The Driftwood Hotel offers an airport shuttle during limited hours for USD 12.00 per room one-way. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby cross-country skiing, downhill skiing, and snowboarding. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • The general deposit applies to all bookings where payment for the stay will be made by debit card on site.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 4:00 AM to 11:00 PM*
  • Ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop

What to do

  • Downhill skiing nearby
  • Snowboarding nearby
  • Whale-watching nearby

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 500 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12.00 per room (one-way)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children costs USD 0.00
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Driftwood Hotel Juneau
Driftwood Hotel
Driftwood Juneau
The Driftwood Hotel Motel
The Driftwood Hotel Juneau
The Driftwood Hotel Motel Juneau

Frequently asked questions

Does The Driftwood Hotel offer free cancellation for a full refund?
Yes, The Driftwood Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Driftwood Hotel?
As of 07 February 2023, prices found for a 1-night stay for 2 adults at The Driftwood Hotel on 17 February 2023 start from R2 070, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Driftwood Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Driftwood Hotel?
Yes, pets are welcome. There's a charge of USD 15.00 per pet, per night.
Is parking offered on site at The Driftwood Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Driftwood Hotel?
Yes, an airport shuttle is available from 4:00 AM to 11:00 PM. The charge is USD 12.00 per room one-way.
What are the check-in and check-out times at The Driftwood Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at The Driftwood Hotel and nearby?
Have fun with nearby winter activities like cross-country skiing and snowboarding.
Are there restaurants at or near The Driftwood Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Coppa (5-min walk), Seong's Sushi Bar & Chinese (6-min walk), and V's Cellar Door (7-min walk).
What's the area around The Driftwood Hotel like?
The Driftwood Hotel is in Downtown Juneau, a short 5-minute walk from Alaska State Capitol and 3 minutes' walk from Juneau Arts and Humanities Council. Travelers say the area is central and ideal for skiing.

Reviews

7,4

Good

7,9/10

Cleanliness

8,1/10

Staff & service

6,8/10

Amenities

6,8/10

Property conditions & facilities

7,0/10

Eco-friendliness

Reviews

2/10 Poor

Bed bugs
Bed bugs
Debby, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Stay away from this hotel
The guy grumbled the whole time because I booked with hotels.com. I know he put me on the third floor and there's no elevators just because I booked with hotels.com. my room had no desk and the hair blow dryer was broken the heat was completely off when I got in there the heat is baseboard I had to turn it on there's no way to regulate the heat so either I would be very hot or very cold. I will never stay at the Driftwood again and I recommend hotels.com removing the listing because they do not seem to be welcoming to hotels.com people nor do they represent their place adequately with broken items in the room and the room's not matching the description. I needed a desk for the reason I was here and rather I had to pull the chair up to the edge of the dresser. The dresser smelled like vinegar I was not able to put any of my clothes away because of this.
Amber, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Front desk closed early (4 PM) so ice machine not available. Room coffee service was sufficient. Thanks. Easy to get to. Close to downtown sites.
Roberta, 2-night trip
Verified Travelocity guest review

8/10 Very good

Jena, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

If you needed towels of anything during the stay you had to go to the front desk to get it they advertise daily maid service but did not offer it I would say at best this hotel was $50 over priced per night for the same nightly rate you can get a way better nicer and cleaner hotel down the road the only good thing about this hotel is it’s within walking distance of everything the beds was not comfortable every time he moved the bed squeaked the floor squeak as you walked on it you could hear the other people in the next room
jason, 2-night family trip
Verified Expedia guest review

8/10 Very good

My husband and I enjoyed our stay at The Driftwood. It definitely is a lot more of a humble and dated hotel than we are used to but the ease and friendliness of check-in, central location, and shuttle service from airport really made up for it. Thank you to all the Driftwood Hotel employees for a great stay!
Diana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and kind staff. Mike and Kim very professional both. Cons: No elevator and I had to lyft my lugfage up there without help, lady driver didn't help either to lift my lugfage, I think is a bummer.....we arrive tired, we all need help with our bags :(
Maria Noel, 1-night business trip
Verified Expedia guest review

8/10 Very good

Kristyn, 7-night trip
Verified Expedia guest review

2/10 Poor

No maid service. If I needed a clean towel or coffee each morning, I had to go downstairs to the front desk. What hotel does this?? Shabby furnishings. Smelly room. Beds would rock if you sat on the end of the bed. TV didn’t work. Asked them to fix it with no response. Finally got them to put us in another room, which was cleaner and had newer furnishings and tv worked.
Diana, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kalapu, 1-night family trip
Verified Hotels.com guest review