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All properties in San Cristobal de las Casas, Chiapas, Mexico

Hotel Provincia

3.5-star inn with spa, near Mesoamerican Museum of Jade

Property renovations and closures

  • This property is closed from April 1 2021 to September 30 2021 (dates subject to change).

Image gallery

  • Standard Single Room - Guest Room
  • Standard Single Room - Guest Room
  • Living Area
  • Basic Double Room, 2 Double Beds - Courtyard View
  • Standard Single Room - Guest Room
Standard Single Room - Guest Room. Image 1 of 26.
1 / 26Standard Single Room - Guest Room
8,4.Very good.
  • Warm hospitality with beautiful gardens and decor. Staff were very helpful....all in all a cozy atmotsphere with Mexican feel

    Sep 16, 2019

See all 10 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 14 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Airport shuttle

Feel at home

  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 5 min walk
  • Mesoamerican Museum of Jade - 3 min walk
  • Plaza de La Paz - 3 min walk
  • Amber Museum of Chiapas - 5 min walk
  • Ex-Convent of Santo Domingo - 7 min walk

Enter dates for 2 guests

  • Basic Double Room, 2 Double Beds
  • Standard Single Room
  • Basic Quadruple Room

What’s around

Landmarks

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 5 min walk
  • Mesoamerican Museum of Jade - 3 min walk
  • Plaza de La Paz - 3 min walk
  • Amber Museum of Chiapas - 5 min walk
  • Ex-Convent of Santo Domingo - 7 min walk
  • Santo Domingo Handicraft Market - 11 min walk
  • Guadalupe Church - 21 min walk
  • Orquídeas Moxviquil Botanical Garden - 31 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive
  • Airport shuttle (surcharge)
map

At a glance

Size

  • 14 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Full-service spa

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the inn's full-service spa, PROVINCIA. Services include sports massages, Swedish massages, and Thai massages.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Provincia San Cristobal de las Casas
  • Hotel Provincia
  • Provincia San Cristobal de las Casas
  • Hotel Provincia San Cristobal De Las Casas, Mexico - Chiapas
  • Hotel Provincia Inn
  • Hotel Provincia San Cristobal de las Casas
  • Hotel Provincia Inn San Cristobal de las Casas

Optional extras

Breakfast costs between MXN 80 and MXN 150 for adults, and MXN 50 and MXN 100 for children (approximately)

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.

This property accepts credit cards.

Mandatory fees

Cash deposit: MXN 1,500.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property is closed from April 1 2021 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Provincia.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:30 AM.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Lum (3-min walk), Yik Cafe (3-min walk), and ViaVai (4-min walk).
  • Yes, an airport shuttle is available.
  • Hotel Provincia has a spa and a garden.
8,4.Very good.
  • 4,0.Fair

    Me gustó su ubicación, pero lo que no .e gusto es que hay mucho ruido al rededor, el cuarto tenía un tragaluz y no deja dormir, me asignaron un cuarto que no era.

    2 night family trip, Apr 10, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Hotel bien ubicado y muy limpio.

    Hotel muy bien ubicado, limpio y bonito, su estilo muy colonial, no me aceptaron el pago con tarjeta sólo en efectivo, el único pero es que enfrente del hotel hay dos bares muy populares y la fiesta en esos lugares se alarga hasta el día siguiente (yo vi que saliera gente a las ocho de la mañana del día siguiente) por lo que la música está a todo el volumen y si eres de las personas que no puedes dormir con ruido, pues es un gran problema, tiene televisión satelital lo que se agradece por la amplia variedad si quieres descansar en tu cuarto, hay agua caliente lo que es bueno por que el clima es frío en San Cristobal, yo que no tengo problemas con el ruido lo recomendaría o si no pide las habitaciones de atrás que me imagino serán menos ruidosas, también cabe decir que intentaron cambiarme de una manera poco profesional los días que había reservado, pero con la intervención de hoteles.com se arregló y lo agradezco, buena atención para la lavandería y servicios de taxis, recomiendo mucho el hotel.

    Delfin, 5 night family trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Todo estuvo regular, con excepción de que no pudieron responder ni entregarnos una parte del equipaje que olvido mi hija dentro de las instalaciones de la recepción. la explicación fue irrisoria y después de pedir observaran las cámaras no lo hicieron. fue frustrante la esa experiencia por la falta de responsabilidad del establecimiento.

    2 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Lo único que le hace falta es estacionamiento

    Cesar, 1 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Cuenta con una excelente ubicación, puedes recorrer todo el centro histórico a pie, hay muchos restaurantes cercas.

    4 night romance trip, Mar 7, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Un hôtel merveilleux et accueil au top

    C’etait Simplement top. Accueil adorable, chambre coquette et hôtel ultra bien situé et pourtant super calme malgré les animations du centre. C’était vraiment super cette étape.

    Alexandre, 4 night romance trip, Oct 29, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Muy bueno, en consonancia con la ciudad. Limpio , agradable y discreto. Muy buena ubicacion.

    2 night trip, Oct 3, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    Excelente

    Como se ve en las fotos tal cual esta !!! Increible !!!

    3 night trip, Aug 28, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    2 night trip, Mar 21, 2019

    Verified Expedia guest review

See all 10 reviews