Hotel Carmen

Photo gallery for Hotel Carmen

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Quadruple Room | Terrace/patio

Overview of Hotel Carmen

Hotel Carmen

3-star property
3-star hotel in Zona Granja with 2 outdoor pools and restaurant

6,8/10 Good

35 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Spa
Map
Ruta 12 km 4.5, Puerto Iguazú, Misiones, 3170
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Zona Granja
  • Iguazu Falls - 22 min drive

Getting around

  • Iguazu (IGR-Cataratas del Iguazu Intl.) - 18 min drive
  • Iguassu Falls (IGU-Foz do Iguacu Intl.) - 29 min drive
  • Ciudad del Este (AGT-Guarani Intl.) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Vitrina - 3 min drive
  • La Rueda - 4 min drive
  • La Dama Juana - 4 min drive
  • La Vaca Enamorada - 4 min drive
  • Aqva - 4 min drive

About this property

Hotel Carmen

3-star hotel in the heart of Zona Granja
A roundtrip airport shuttle, a terrace, and a garden are just a few of the amenities provided at Hotel Carmen. Free in-room WiFi is available to all guests, along with a playground and laundry facilities.
Other perks include:
  • 2 outdoor pools
  • Free self parking
  • Concierge services, a front desk safe, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and coffee/tea in the lobby
  • Guest reviews say good things about the WiFi
Room features
All guestrooms at Hotel Carmen boast comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 71 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Spa services

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counter/sink

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 14.00 per night

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Carmen Iguazu
Hotel Carmen Puerto Iguazú
Hotel Carmen Iguazu
Carmen Puerto Iguazú
Hotel Carmen Hotel
Hotel Carmen Puerto Iguazú
Hotel Carmen Hotel Puerto Iguazú

Frequently asked questions

Does Hotel Carmen offer free cancellation for a full refund?
Yes, Hotel Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Carmen?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Carmen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Carmen?
You can check in from 1:00 PM - midnight. Check-out time is 10:00 AM.
Is there an onsite casino at Hotel Carmen?
No, this hotel doesn't have a casino, but Iguazu Casino (3-min drive) and Casino Platinum Cde (22-min drive) are both nearby.
What is there to do at Hotel Carmen and nearby?
Hotel Carmen has 2 outdoor pools and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Carmen?
Yes, there's an onsite restaurant. Nearby restaurants include La Vitrina (2.2 mi), La Rueda (2.3 mi), and La Dama Juana (2.3 mi).
What's the area around Hotel Carmen like?
Hotel Carmen is a short 12-minute walk from Iguazú National Park and 12 minutes' walk from Aripuca.

Overall score and ratings

6,8

Good

6,9/10

Cleanliness

7,4/10

Staff & service

7,6/10

Amenities

6,4/10

Property conditions & facilities

10/10 Exceptional

Quiet, close to city center, staff very helpful. My room is clean.
2-night trip
Verified Expedia guest review

8/10 Very good

The property is outside of the town of Puerto Iguazu, but easily reachable to the town, the waterfalls and the border areas. The breakfast was really good with sufficient options, and we had a good inexpensive dinner there once too. The downsides are that the wifi does not reach the rooms (you have to be in the lobby, restaurant or pool area) and the pool itself, although big and nice-looking, was kind of dirty and off-putting. Despite those negatives, the price can't be beat, the rooms were rustic but comfortable and my family and I would stay there again.
JC, 3-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

Nice pool, but run down hotel and poor state of rooms.
mojo, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Base from which to experience both sides of Iguazu
My expectations were managed having read some of the less positive reviews from others about this hotel. For me however, I was perfectly happy with my two nights here. All the staff I interacted with were patient with my poor Spanish skills and always helpful. I would certainly suggest this hotel to friends as a place from which to explore Iguazu Park and the Falls.
Verified Expedia guest review

6/10 Good

not recomended
The hotel is old, same thing with bed sheets.. Very noisy, you can hear everything that was happening in other rooms. Breakfast simple but acceptable! Pool dirty! Overall expensive for a very basic "hotel".....not recomended..
Verified Expedia guest review

4/10 Fair

No Bueno!
I chose this hotel because it supposedly had a spa and airport shuttle. It has neither. It is very far from town and they attempted to charge me for my stay until I insisted that the booking website has charged me and I'm not paying twice. The front desk staff told me upon checkin that there is a shuttle that would come at 12. They watched me sit in the lobby from 10 AM (checkout time), the shuttle came after 2PM for a 3:30 PM flight. In Argentina you are supposed to be at the airport 2 hours before your flight. I must have asked 10 times from10 to 2 if the shuttle was coming. Towards the end I was convinced I was on a special bus that gives me some sort of individualized treatment because of the wait but instead it was the same shuttle that hits all hotels on the way to the airport for 90 pesos. I was shocked when I was asked for money since I thought shuttle service was included before booking. Furthermore at dinner I asked for a glass of wine, I am one person sitting alone at one small table eating by myself. The server uncorked a new bottle of wine and placed it on the table, I inquired about the whole bottle as I only requested a glass and he acted confused. I love wine but a whole bottle for one person late at night was a bit much to assume. I again had to have an entire dialogue about how I wasn't paying for an entire bottle of wine when I ordered one glass. I'd avoid this money trap at all cost.
Verified Hotels.com guest review

8/10 Very good

Visit to Iguazu Falls
This hotel is dated but frankly, relative to other hotels in the area, it was a bargain. The hotel is located off the main highway and is conveniently located. the hotel room was clean and safe. Staff was friendly and they washed our clothing without additional charge. Breakfast was a buffet and the food was mediocre but certainly plentiful. Lounge and bar area was comfortable but WIFI worked only in lobby. A good value for those who don't want to lounge around in a luxury hotel.
Verified Expedia guest review

10/10 Exceptional

Bargain in surprisingly spendy Iguazu area
Carmen was a great find for our brief stay near Iguazu Falls. Carmen is an older, rustic hotel with an inviting entrance and spacious interior & dining room. It is located on a main road where buses regularly stop to pick up tourists for the short drive to Iguazu Falls. My family (including an infant) found the beds to be comfortable and the front desk staff to be extremely friendly and helpful. Our room was spacious, comfortable and quiet. The only negative is that the shower had some mold growing, could have used a new curtain and a little more cleaning. Breakfast was included with the price of the room (a bargain), and the dinner buffet was large and tasty with decent service from the waitstaff. Overall, I would definitely recommend this hotel for bargain hunters & families.
Verified Expedia guest review

6/10 Good

Lamentablemente el hotel en general no esta mal.
3-night family trip
Verified Hotels.com guest review